Top 277 Customer service representative Jobs in Madison, Wi

Retail Customer Service Associate
FedEx Office —Middleton, WI
- Part-time
- High school diploma or GED
- Project management
- Cleaning
Bank Teller/Customer Service Representative
Bank of Deerfield —Deerfield, WI
- $15 - $20 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Client Service Specialist
Walkner Condon Financial Advisors —Verona, WI
- $60,000 - $100,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Experience Professional
BostonFAM d.b.a Ashley | Furniture & ApplianceMart —Madison, WI
- From $18 an hour
- Office
- High school diploma or GED
- Organizational skills
- Wellness program
- Paid parental leave
Quick Apply
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
Sherwin-Williams —Madison, WI
- $19.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Account Specialist
pc/nametag —Verona, WI
- From $23 an hour
- 8 hour shift
- Hybrid work
- Background check
- Computer literacy
- Research
- Health savings account
- Paid holidays
Quick Apply
7d
Multi-Location Customer Service Specialist
Sherwin-Williams —Madison, WI
- From $19.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
4d
Call Center - Customer Service Agent (On-Site)
Renuity —Madison, WI
- $17.50 an hour
- Weekends as needed
- No experience needed
- In-person
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Middleton, WI
- From $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Licensed Insurance Customer Service Representative - BC7567
Drake & Company —Mount Horeb, WI
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
Wealth Management Client Service Associate
The QTI Group —Madison, WI
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
Customer Care Coordinator
Foremost Farms —Madison, WI
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Health savings account
Customer Service and Product Specialist
Lumino —Madison, WI
- $45,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Retail Customer Service Associate
FedEx Office —Madison, WI
- Part-time
- Maintenance
- High school diploma or GED
- Project management
12d
Service Manager
Cintas —Madison, WI
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Provider Call Center Representative
Productive Programming Inc —Madison, WI
- $16 an hour
- Full-time
- Background check
- High school diploma or GED
- Data entry
- Health insurance
- Dental insurance
Quick Apply
5d
Store Customer Service Specialist
Sherwin-Williams —Middleton, WI
- From $18 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Loss Prevention Customer Service Associate II (Tactical Uniform)
TJ Maxx —Madison, WI
- $15.00 - $18.60 an hour
- Part-time
- Fair chance
- Ability to stand for extended periods
- Communication skills
- Paid parental leave
- Health savings account
Technical Support Coordinator
The QTI Group —Middleton, WI
- $20 an hour
- Temporary
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
4d
Retail Customer Service Specialist
Sherwin-Williams —Waunakee, WI
- From $18.30 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED

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Retail Customer Service Associate

FedEx Office -
Middleton, WI

Apply Now

Job Details

Part-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description

POSITION SUMMARY:
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

People

Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members

Service

Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store

Profit

Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [email protected].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.

Work Location: In person

Apply Now

Refine Your Search

customer service representative jobs in madison, wi

Retail Customer Service Associate

Bank Teller/Customer Service Representative

Client Service Specialist

Customer Experience Professional

Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Customer Account Specialist

Multi-Location Customer Service Specialist

Call Center - Customer Service Agent (On-Site)

Bilingual Multi-Location Customer Service Specialist (Spanish)

Licensed Insurance Customer Service Representative - BC7567

Wealth Management Client Service Associate

Customer Care Coordinator

Customer Service and Product Specialist

Retail Customer Service Associate

Service Manager

Provider Call Center Representative

Store Customer Service Specialist

Loss Prevention Customer Service Associate II (Tactical Uniform)

Technical Support Coordinator

Retail Customer Service Specialist

I want to receive the latest job alert for customer service representative in madison, wi

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