Top 546 Support specialist Jobs in Madison, Al

Order Admin & Customer Support Specialist
Plasma Processes LLC —Huntsville, AL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
1d
Technical Support - Helpdesk Support Specialist I
Agile Defense —Redstone Arsenal, AL
- Mid-level
- Office
- High school diploma or GED
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Help Desk Support Service Specialist – Intermediate (TS/SCI Required)
General Dynamics Information Technology —Huntsville, AL
- $32.69 - $44.23 an hour
- Contract
- Azure
- Travel
- 1 year
- Paid time off
- 401(k) matching
Logistics Specialist I
The Tatitlek Corporation —Redstone Arsenal, AL
- $36.06 an hour
- Full-time
- Background check
- Military
- Pass drug screening
11d
Customer Care Specialist
Vitality Group International, Inc. —Huntsville, AL
- $34,320 a year
- Full-time
- Remote
- Writing skills
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
7d
Service Desk Support Specialist
Koniag Government Services —Huntsville, AL
- Full-time
- Computer Science
- Office
- In-person
- Paid holidays
- Health insurance
1d
Material Specialist
Boeing —Huntsville, AL
- $22 - $28 an hour
- High school diploma or GED
- Assembly
- 1 year
- Health savings account
- Disability insurance
Family Support Specialist
The Arc of Madison County —Huntsville, AL
- Full-time
- Basic math
- Databases
- Clinic
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Talent Acquisition Specialist
Contact Government Services, LLC —Huntsville, AL
- $50,000 - $75,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
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Front Office Specialist
EyeCare Associates —Huntsville, AL
- Background check
- Microsoft Outlook
- HIPAA
Quick Apply
1d
Specialist, Communications
Mazda Toyota Manufacturing, U.S.A. —Huntsville, AL
- $84,581.12 - $108,270.98 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Relocation assistance
Payroll Specialist
Vuteq USA Onsite AL —Madison, AL
- $44,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
Licensed Professional Counselor
Headway —Alabama
- Up to $127 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Safety Specialist
Vuteq USA Onsite AL —Madison, AL
- $40,415.40 - $60,715.32 a year
- Full-time
- Writing skills
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Eyewear Specialist
InFocus Eyecare —Decatur, AL
- $16 - $20 an hour
- Part-time
- HIPAA
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Professional Surveyor
Garver —Huntsville, AL
- Call employer
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Wellness program
Quick Apply
Financial Services Professional - Hybrid Remote (AL)
Bankers Life —Huntsville, AL
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Marketing Specialist
Stella-Jones Corporation —Huntsville, AL
- Full-time
- Marketing
- Pass drug screening
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
11d
Accounts Payable Specialist
STS GROUP —Madison, AL
- $17 - $25 an hour
- Full-time
- Mid-level
- Office
- Finance
- Disability insurance
- Health insurance
Quick Apply
1d
Project Management Specialist
Cherokee Federal —Huntsville, AL
- $85,000 - $90,000 a year
- Full-time
- Customer service
- Mid-level
- Finance
- Health insurance
- Dental insurance

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Order Admin & Customer Support Specialist

Plasma Processes LLC -
Huntsville, AL

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Phone communication
Executive administrative support
Sales quoting

Full Job Description

The Order Administration & Customer Support Specialist is a key member of the Admin team responsible for providing exceptional customer service, managing the order fulfillment process, supporting executive leadership, and serving as the backup to the Inside Sales team for customer quotations.

This role requires a highly organized, educated, and professional individual who excels at multitasking, communicates effectively with customers and internal stakeholders, and thrives in a fast-paced manufacturing and government contracting environment. The successful candidate will also manage special projects assigned by executive leadership while maintaining the highest level of confidentiality and professionalism.

TECHNICAL SKILLS

Exceptional organizational and time management skills. Strong written and verbal communication abilities.
Outstanding customer service and relationshipbuilding skills.
Excellent attention to detail and accuracy.
Ability to prioritize multiple projects with competing deadlines. Strong analytical and problemsolving skills.
Professional judgment and discretion when handling confidential information.
Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Experience using ERP and CRM software.
Ability to work independently while collaborating effectively with crossfunctional teams.

JOB DESCRIPTION

Position Title: Order Administration & Customer Support Specialist

ESSENTIAL DUTIES AND RESPONSIBILITIES - ORDER ADMINISTRATION

Process customer orders accurately from order entry through shipment. Review orders for pricing, product specifications, contract compliance, and delivery requirements. Coordinate with Purchasing, Production, Shipping, Accounting, and Sales to ensure timely order fulfillment. Monitor order status and proactively communicate updates to customers. Maintain accurate customer files and documentation within ERP and CRM systems. Resolve order discrepancies and work collaboratively to ensure customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES - CUSTOMER SUPPORT

Serve as the primary point of contact for customer inquiries regarding orders, pricing, product availability, and shipping. Provide exceptional customer service through timely and professional communication. Build and maintain positive customer relationships. Resolve customer issues efficiently while maintaining a customerfirst mindset. Coordinate with internal departments to meet customer expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES - INSIDE SALES SUPPORT

Serve as backup support for the Inside Sales team by preparing accurate customer quotations. Assist with pricing requests, product information, and proposal preparation. Follow up on customer quotations as requested. Maintain sales records and customer documentation. Support sales initiatives and account management activities as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES - EXECUTIVE ADMINISTRATIVE SUPPORT

Provide administrative support to the President, COO, CFO and Contracts Manager. Prepare reports, presentations, correspondence, and business documents. Coordinate meetings, schedules, and executive communications. Handle confidential information with discretion. Assist with operational planning and executive initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES - GOVERNMENT CONTRACT ADMINISTRATION SUPPORT

Support order administration activities related to government and other contracts. Ensure compliance with customer contract requirements and applicable government regulations. Assist with contract documentation, certifications, and record retention. Coordinate with internal teams to meet contract deliverables and reporting requirements. Maintain familiarity with government procurement processes, including contract modifications, purchase orders, and documentation requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES - PROJECT COORDINATION

Lead and coordinate special projects assigned by executive leadership. Research, organize, and present information for strategic initiatives. Track project milestones and deadlines. Recommend process improvements to enhance operational efficiency. Support crossfunctional business initiatives as needed.

QUALIFICATIONS - EDUCATION

Bachelor's degree in Business Administration, Communications, Supply Chain, Marketing, or a related field preferred. Equivalent combination of education and relevant experience will be considered.

QUALIFICATIONS - EXPERIENCE

Minimum of 5 years of experience in order administration, customer service, inside sales support, executive administration, or operations. Experience supporting executive leadership in a professional business environment. Experience preparing customer quotations and supporting sales operations. Experience working with government contracts and government customers is strongly preferred. Knowledge of government procurement processes, contract compliance, FAR/DFARS requirements, and documentation standards is highly desirable. Manufacturing or industrial products experience preferred.

PREFERRED ATTRIBUTES

Professional, polished, and customerfocused. Selfmotivated with a proactive approach to problem solving. Strong business acumen and executive presence. Adaptable and comfortable working in a dynamic environment. High degree of integrity and confidentiality. Continuous improvement mindset with the ability to streamline processes and improve efficiency.

PHYSICAL REQUIREMENTS

Ability to sit, stand, and use a computer for extended periods. Occasionally lift or move items up to 25 pounds. Ability to communicate effectively in person, by phone, and electronically.

SUCCESS FACTORS

The successful candidate will:

Deliver exceptional customer service that strengthens longterm customer relationships. Ensure customer orders are processed accurately and on schedule. Provide reliable backup support to the Inside Sales team through timely and accurate quotations. Effectively support executive leadership with professionalism and discretion. Successfully manage multiple priorities and executive projects while maintaining attention to detail. Contribute to continuous process improvements that increase operational efficiency and customer satisfaction.

Quick Apply

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support specialist jobs in madison, al