Top 6 Guest service agent Jobs in Madison, In

Front Desk Agent
Fairfield Inn & Suites —Madison, IN
- $14 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Paid holidays
- Dental insurance
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2ND SHIFT FRONT DESK CLERK
HILLSIDE INN —Madison, IN
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Employee discount
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Front Desk Clerk
Holiday Inn Express —Scottsburg, IN
- $13.50 - $15.00 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
Quick Apply
GUEST SERVICE AGENT - HOTEL
Belterra Casino Resort —Florence, IN
- Part-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Quick Apply
Front Desk Agent Morning and Evening
Holiday Inn Express & Suites —Lagrange, KY
- $14.50 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Paid time off
Quick Apply
2d
LEAD GUEST SERVICE AGENT- HOTEL (SWING SHIFT)
Belterra Casino Resort —Florence, IN
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- On-the-job training
Quick Apply

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2ND SHIFT FRONT DESK CLERK
HILLSIDE INN —Madison, IN
Welcome guests upon their arrival and assign rooms. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like…
Quick Apply

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Leasing Agent
Wagenbrenner Management Inc. —Columbus, OH
Leases apartment homes - greets prospective residents, determines their needs and preferences, professionally presents community and specific apartment homes…
$19 - $21 an hour
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Part Time Front Desk
Holiday Inn Express & Suites (Worthington) —Columbus, OH
*Previous hotel front desk experience required*. Maintain a clean and organized front desk area. Greet and check in/check out guests in a friendly and…
$14.50 - $15.50 an hour
Quick Apply
5d

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guest service agent jobs near madison, in

Front Desk Agent

Fairfield Inn & Suites -
Madison, IN

Quick Apply

Job Details

Part-time | Full-time
$14 an hour

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Customer engagement
Hotel and accommodations guest complaints handling

Full Job Description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
Paid Holiday for Full Time/Part Time – Upon hire
Paid Time Off for Full Time/Part Time – 6 Months of Service
Nationwide Employee Stay Discounts for Hotel Brand

Responsibilities:

Greet and assist guests during arrival and departure
Process payments and issuing room keys
Respond promptly to guest questions and concerns
Coordinate with housekeeping and maintenance
Maintain accurate reservation records

REQUIREMENTS

High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software
Ability to understand and follow directions
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve
Able to stand for long periods and work weekends

Come join the Fairfield Inn and Suites Madison Historic Eagle Cotton Mill that offer guests convenient access to Historic downtown Madison, spectacular views of nearby Clifty Falls, as well as panoramic views of the Ohio River! Explore the many shops, restaurants and attractions in Madison, IN. Madison is one of the best-preserved river towns in the Midwest with festivals and events along the river throughout the Spring, Summer, and Fall. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2025.

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guest service agent jobs in madison, in

Front Desk Agent

2ND SHIFT FRONT DESK CLERK

Front Desk Clerk

GUEST SERVICE AGENT - HOTEL

Front Desk Agent Morning and Evening

LEAD GUEST SERVICE AGENT- HOTEL (SWING SHIFT)

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