Top 1146 Customer experience coordinator Jobs in Madison, Nj

Customer Service Specialist and Logistics Coordinator
ACCI Specialty Materials —Linden, NJ
- Email
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Staff Coordinator
Always Home Care —Jersey City, NJ
- $22 an hour
- Full-time
- Spanish
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
Accounts Receivable Coordinator
Confidential —Edison, NJ
- $22 - $24 an hour
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
Appointment Setter & Outbound Call Specialist (Studio Coordinator)
Ting Yi Studio —Oak Ridge, NJ
- $18 - $22 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick Apply
Industry Community & Forums Coordinator
BWG Global —Cranford, NJ
- $60,000 - $65,000 a year
- Full-time
- 5 years
- Office
- Recruiting
- Opportunities for advancement
7d
Office Service Coordinator
CliftonLarsonAllen —Livingston, NJ
- $26.40 - $37.10 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
13h
Patient Care Coordinator (PCC)
Healthy Aging Medical Centers —Whippany, NJ
- 8 hour shift
- Microsoft Office
- High school diploma or GED
- Patient care
Quick Apply
Business Coordinator I
Formosa Plastics Corporation, USA —Livingston, NJ
- $72,609 - $93,475 a year
- Full-time
- Bachelor of Science
- Writing skills
- English
- Paid holidays
- Disability insurance
11d
Sr. Business Coordinator
Kenvue —Summit, NJ
- $90,100 - $127,200 a year
- Hybrid work
- Mid-level
- Office
- Leadership
- Paid holidays
12h
Client Experience and Logistics Coordinator
Baccarat, Inc. —Edison, NJ
- $31 - $34 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
8d
Customer Operations Coordinator
PSEG —Springfield, NJ
- $57,800 - $86,600 a year
- Overtime
- Hybrid work
- Customer service
- Pass drug screening
- Research
- Health insurance
- Dental insurance
3d
Administrative Coordinator
OASIS MENTAL HEALTH CENTERS MEDICAL LLC —Millburn, NJ
- $24 - $30 an hour
- Full-time
- Mid-level
- Reliable transportation
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Recruiting Coordinator
Angi —Newark, NJ
- $50,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Experience & Administrative Coordinator
Millburn Deli —Millburn, NJ
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Data entry
- In-person
- Health savings account
- Health insurance
Quick Apply
9d
Group Travel Coordinator
Amsalem Business Travel Llc —Wayne, NJ
- $45,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Leasing Coordinator (Hybrid)
Weichert —Parsippany-Troy Hills, NJ
- $50,000 - $60,000 a year
- Basic math
- High school diploma or GED
- Associate's degree
- Disability insurance
- Health insurance
Wellness Coordinator
Optum —New York, NY
- $18 - $32 an hour
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- Mid-level
- AD&D insurance
- Employee stock purchase plan
4d
Mobility HR Coordinator
Hertz —Newark, NJ
- $24 - $28 an hour
- Weekends as needed
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid parental leave
- Health insurance
7d
Guest Experience Coordinator
Cory Mathew's Barbershop —Westfield, NJ
- From $25 an hour
- Part-time
- Social media management
- Customer service
- Writing skills
Quick Apply
11d
Customer Service Coordinator - Logistics
Dolce & Gabbana —New York, NY
- $70,000 - $75,000 a year
- Extended hours
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance

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Customer Service Specialist and Logistics Coordinator

ACCI Specialty Materials -
Linden, NJ

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Retirement plan

Qualifications

Vendor relationship building
Teamwork
Microsoft Excel
Microsoft Outlook
Freight documentation management
Less-than-truckload (LTL) transportation
Customer service
Logistics customer service
Sales order data entry
Logistics
Accurate transaction records management
Order shipping
Administrative experience
Manufacturing facility experience
Client invoicing
Export documentation management
Attention to detail
QuickBooks
Data entry
Manufacturing company experience
Transportation documentation for distribution operations
Shipping documentation

Full Job Description

A&C Catalysts/ACCI Specialty Materials — is a dynamic, ISO-certified manufacturer and supplier of high-performance specialty products headquartered in Linden, New Jersey, with additional manufacturing operations in Harrisonville, Missouri. For decades, we have been pushing the boundaries of materials science, delivering cutting-edge specialty additives that power industries from aerospace and automotive to electronics and personal care.

At A&C Catalysts, you would not joining a faceless corporation — you are joining a dedicated team of scientists, engineers, and business professionals who take pride in solving complex problems and delivering world-class products. We are small enough that every team member matters and large enough to serve a global customer base.

Position Summary

We are seeking an organized, energetic, and versatile Office Manager to be the operational backbone of our Linden headquarters. This is a high-visibility, cross-functional role that sits at the intersection of customer service, order management, logistics, and administrative operations. The ideal candidate thrives in a fast-paced specialty manufacturing environment, can shift seamlessly between customer-facing responsibilities and internal coordination, and brings a proactive, solutions-oriented mindset to every task.

Key Responsibilities

Customer Service & Order Management

Serve as the primary point of contact for customer inquiries, providing prompt, professional, and knowledgeable responses via phone and email.
Process and manage sales orders accurately in QuickBooks, ensuring correct pricing, terms, and delivery details.
Monitor order status from entry through shipment and proactively communicate updates or delays to customers.
Build and maintain strong customer relationships, fostering loyalty and repeat business.
Handle customer complaints and returns with professionalism and urgency, coordinating with Quality and Production as needed.

Logistics & Shipping Coordination

Coordinate domestic and international shipping arrangements including carrier scheduling, bill of lading preparation, and freight quote management.
Manage hazmat shipping documentation and ensure compliance with DOT and IATA regulations for chemical shipments.
Track inbound and outbound shipments, resolving issues with carriers as they arise.
Interface with warehouse and production staff to ensure on-time order fulfillment.

Cross-Functional Collaboration

Partner with Accounting on invoicing, accounts receivable follow-up, purchase order tracking, and month-end close activities.
Liaise with Production to communicate order priorities, special handling requirements, and delivery commitments.
Coordinate with Quality Assurance to ensure Certificates of Analysis (CoAs), Safety Data Sheets (SDS), and other required documentation accompany shipments.
Support R&D with sample order processing, project-related purchases, and vendor coordination.

General Office Administration

Oversee day-to-day office operations, supplies, facilities coordination, and vendor relationships.
Maintain and organize filing systems (physical and digital) for orders, contracts, and correspondence.
Manage incoming mail, phone , and visitor reception.
Assist with onboarding of new employees including workspace setup and administrative orientation.
Support senior management with scheduling, travel arrangements, and ad hoc projects.
Identify and implement process improvements to increase office efficiency.

Qualifications Required

3+ years of customer service, administrative, or operations experience, in a manufacturing or chemical/industrial environment.
Hands-on proficiency with QuickBooks (order entry, invoicing, and reporting).
Experience with logistics, shipping, and freight coordination, can write Bills of Lading, Sales Orders and Invoicing ; familiarity with hazmat/chemical shipping regulations is a plus.
Proven ability to juggle multiple priorities in a fast-paced environment with minimal supervision.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
High degree of accuracy and attention to detail.

What We Offer

A collaborative, team-oriented culture where your contributions are seen and valued.
Competitive salary commensurate with proven experience.
Comprehensive benefits package including health, dental, and vision insurance.
Paid time off and holidays.
A stable, growing company with a long history of innovation in specialty materials.

How to Apply

Please apply through Indeed or submit your resume and a brief cover letter describing your relevant experience and salary requirements to [email protected] with the subject line “Office Manager – Linden.” We look forward to learning more about you.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

(Required)Tell us a little about your experience in customer service and order handling
(Required) (1) Name some of the trucking companies you have scheduled for LTL Loads. (2) How many pallets are considered a full truckload?
(Required) What do the following terms mean? DDP, DAP, CIF, EXW, DGD, PI
(Required) Please briefly describe your Office Management Experience in a manufacturing environment. Note - We will not consider anyone who does not answer all 4 of these questions.

Experience:

Logistics: 2 years (Required)
Customer service: 2 years (Required)
Shipping documentation: 2 years (Required)
QuickBooks: 1 year (Preferred)

Ability to Commute:

Linden, NJ 07036 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in madison, nj

Customer Service Specialist and Logistics Coordinator

Staff Coordinator

Accounts Receivable Coordinator

Appointment Setter & Outbound Call Specialist (Studio Coordinator)

Industry Community & Forums Coordinator

Office Service Coordinator

Patient Care Coordinator (PCC)

Business Coordinator I

Sr. Business Coordinator

Client Experience and Logistics Coordinator

Customer Operations Coordinator

Administrative Coordinator

Recruiting Coordinator

Customer Experience & Administrative Coordinator

Group Travel Coordinator

Leasing Coordinator (Hybrid)

Wellness Coordinator

Mobility HR Coordinator

Guest Experience Coordinator

Customer Service Coordinator - Logistics

I want to receive the latest job alert for customer experience coordinator in madison, nj

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