Top 9 Customer service representative receptionist Jobs in Madison, Wi

Veterinary Client Service Representative
City Dog Vet —Madison, WI
- $15 - $18 an hour
- Part-time
- Background check
- Sales
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Professional
RAE Staffing —Madison, WI
- $24.42 - $29.41 an hour
- Part-time
- Hybrid work
- Computer literacy
- Office
- Computer skills
- Paid jury duty
- Health insurance
Quick Apply
6d
Patient Access Representative
Stoughton Health —Stoughton, WI
- Online Application
- Hospital
- Computer literacy
- High school diploma or GED
- Free parking
- 403(b) matching
Quick Apply
8d
Leasing Team Member
Cardinal Group Companies —Madison, WI
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
- Opportunities for advancement
Receptionist
Nonn's Flooring LLC —Middleton, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Veterinary Receptionist / Customer Service Representative - Deer-Grove Veterinary Clinic
Lakefield Veterinary Group —Madison, WI
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Project Coordinator
American Restoration Operations LLC —DeForest, WI
- $20 - $24 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Medical Office Receptionist
LifeStance Health —Madison, WI
- From $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
1d

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Customer Service Representative
RoadOne IntermodaLogistics —Columbus, OH
Support front desk operations by greeting visitors, managing phone etiquette, and directing calls appropriately.
$40,000 - $48,000 a year
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Receptionist, 1st Shift
Star House —Columbus, OH
Operates a multi-line phone system which includes answering calls, transferring calls, providing information, scheduling appointments and taking messages as…
From $21 an hour
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10d

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customer service representative receptionist jobs near madison, wi

Veterinary Client Service Representative

City Dog Vet
Madison, WI

Quick Apply

Job Details

Part-time | Full-time
$15 - $18 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Uniform allowance
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
High school diploma or GED
Client services
Multi-line phone systems
Typing
10 key typing

Full Job Description

Pay: $15.00 - $18.00 per hour

Job description:

City Dog Vet is adding another animal and people-loving, professional individual to our team. Our current need is for one full-time and one part-time experienced, efficient, Client Services Representative.

POSITION OVERVIEW

The Client Services Representative is the first contact with City Dog Vet and should be friendly, professional, courteous and able to handle many tasks at once with numerous interruptions while appearing unruffled. Client Services Representatives work closely with the Practice Manager and handle a wide variety of tasks and duties.

RESPONSIBILITIES

Answers telephones and place calls quickly, efficiently and in a professional and friendly manner, using a multi-line telephone system.
Screens calls to determine which should be handled by other staff members; follows established policies and procedures in referring clients for immediate treatment of animals when requests are accompanied by descriptions of acute symptoms.
Answers client’s inquiries about hospital policies, basic pet care questions, costs of immunizations and spays/neuters.
Upholds protocols and standards set out by City Dog Vet
Receives and transmits telephone and email messages accurately and promptly.
Greets clients, enters or update client and pet information into practice computer system, escorts to examining room.
Proper medical records maintenance including documenting conversations with clients, scanning in documents as necessary, and entering on-line pharmacy requests.
Is familiar with health certificates, immunization certificates, laboratory reports, and euthanasia certificates, software system
Prepares client invoices and obtain payments after services performed.
Performs over-the-counter selling of specialty merchandise, exercising a technical knowledge of products sold.
Performs light cleaning of lobby, front desk, and merchandise sales areas.
Maintains the appearance of the business office, professional, pressed scrubs with clinic name and employee name.
Displays a positive, team player attitude daily
Financial accountability for daily balancing of cash drawer, collection of payments.
May assist in training staff
Attends clinic sponsored events such as client education events, community outreach, and any other events requested by management
Performs other duties as assigned such as accuracy of client and pet contact and billing information, front desk organization, teamwork, problem-solving, participation in staff meetings and special projects and assignments as needed

EDUCATION REQUIREMENTS

High school diploma or equivalent

EXPERIENCE REQUIREMENTS

Significant experience with basic office functions in a busy office environment.
Previous receptionist and veterinary practice experience are preferred but not required.

PERSONAL REQUIREMENTS
The Client Services Representative must be able to:

Feel and express a genuine liking for animals and for working in an animal care environment.
Deal intelligibly, pleasantly and efficiently with clients on the telephone and in person, often doing several things at one time.
Display tact and diplomacy with staff members and clients.
Show professionalism to other employees to provide a level of maturity.
Understand and carry out oral and written directions.
Work almost constantly in the presence of other staff members and clients.
Be flexible in attitude and work habits.
Quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms.
Enthusiasm for assisting with event planning and collaboration with local animal charities to make a difference in our community
Perform basic computer skills, type 45 words per minute and to use a 10 key calculator.
Physical Effort: Work requires lifting, squatting, twisting and carrying records and equipment weighting up to 30 lbs; requires sitting or standing for extended periods of time.

Job Type: Part-time

Benefits:

Employee discount
Retirement plan

Schedule:

Day shift
Monday to Friday
No weekends!

Experience:

Customer Service: 1 year (Preferred)

Work Location: In person

Pay: $15.00 - $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Uniform allowance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service representative receptionist jobs in madison, wi

Veterinary Client Service Representative

Customer Service Professional

Patient Access Representative

Leasing Team Member

Receptionist

Veterinary Receptionist / Customer Service Representative - Deer-Grove Veterinary Clinic

Project Coordinator

Medical Office Receptionist

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