Top 715 Quality service representative Jobs in Madison, Wi

Customer Service Representative – Commercial Printing
Econoprint —Verona, WI
- From $28 an hour
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Commercial Solutions Specialist
STIHL Inc. —Cottage Grove, WI
- $64,000 - $70,000 a year
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Paid holidays
- Disability insurance
Biomanufacturing Technician, Central Services
Catalent —Madison, WI
- Email
- Microsoft Excel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Business Development Representative
Confidential —Madison, WI
- From $85,000 a year
- Full-time
- Hybrid work
- Clean driving record
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Route Service Representative (4-Day Workweek)
Cintas —Madison, WI
- Full-time
- Inventory control
- Military
- High school diploma or GED
- Profit sharing
- AD&D insurance
Pharma Account Detail Rep
Access Pharmaceutical —Madison, WI
- Call employer
- Remote
- Fair chance
- Communication skills
- Entry level
Sales Representative – Biotech (Entry)
Immune Biopharma —Madison, WI
- $88,556 - $118,356 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply
Customer Service Representative
Clopay —Madison, WI
- $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Residential
- Paid holidays
- Tuition reimbursement
Quick Apply
7d
Support Representative I (Madison, WI)
SameGoal Inc —Madison, WI
- $60,000 - $70,000 a year
- Full-time
- Background check
- Writing skills
- English
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative - Part-Time - Madison, WI
Sub-Zero Group, Inc. —Madison, WI
- Part-time
- Hybrid work
- Background check
- High school diploma or GED
- Bachelor's degree
Quick Apply
Customer Service Representative
Fristam Pumps USA —Middleton, WI
- Email
- 5 years
- Writing skills
- Mid-level
- Profit sharing
- Opportunities for advancement
14d
Patient Scheduling Representative - Family Medicine
UW Health —Verona, WI
- $19.59 - $24.01 an hour
- Full-time
- Hybrid work
- Hospital
- High school diploma or GED
- Clinic
Communication Center Representative
UW Health —Madison, WI
- $20.69 - $28.01 an hour
- Weekends as needed
- Mid-level
- In-person
- 1 year
- Paid parental leave
- Health insurance
Patient Access Representative Ambulatory
UW Health —Madison, WI
- $41,898 - $53,936 a year
- Day shift
- Finance
- 1 year
- Business
- Paid parental leave
- Health insurance
9d
Help Desk Customer Service Representative (LTE - Multiple Vacancies)
State of Wisconsin - Elections Commission —Madison, WI
- $20 - $24 an hour
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- Office
Inventory Control Specialist
DANE MANUFACTURING COMPANY —Waunakee, WI
- ERP systems
- Mid-level
- High school diploma or GED
Customer Care Representative
Nobel Biocare —Madison, WI
- $44,800 - $69,400 a year
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid holidays
- Disability insurance
2d
Buyer
UW Health —Madison, WI
- $24.19 - $36.29 an hour
- Full-time
- Hybrid work
- Hospital
- ERP systems
- Mid-level
- Paid parental leave
- Health insurance
10d
Customer Service Representative (9:30a-6p CT) – Hybrid (WI-Madison) R0058428
Wolters Kluwer —Madison, WI
- $29,200 - $48,900 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Mentoring
- Commuter assistance
- Paid parental leave
Library Circulation Supervisor
City of Monona —Monona, WI
- $63,300 a year
- Weekends as needed
- Computer literacy
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
1d

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Customer Service Representative – Commercial Printing

Econoprint
Verona, WI

Quick Apply

Job Details

Full-time
From $28 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Teamwork
Interpersonal skills
Customer relationship management
Organizational skills
Account management
Client email correspondence

Full Job Description

Position Overview

Econoprint is seeking a Client Experience Specialist to serve as a strategic partner to our clients, helping them identify opportunities, solve business challenges, and maximize the impact of their visual communications. This role blends client success, project leadership, and business development, requiring someone who can build trusted relationships, guide decision-making, and uncover opportunities that drive long-term value.

This position is based in Verona, Wisconsin, with regular travel to our Lake Delton location during the initial training period. It offers the opportunity to build meaningful client relationships while contributing to business growth. Successful candidates will enjoy collaborating with clients, solving problems, coordinating projects, and identifying opportunities to create long-term value for both the client and Econoprint.

As a client experience specialist, you will act as the bridge between clients, internal teams, and third-party resources, ensuring projects are executed successfully while helping clients achieve their broader business objectives.

Client Success & Account Consulting

Project Coordination

Utilize estimating and production management systems to coordinate project deliverables.
Serve as the central point of project alignment by validating all project communication, documentation, and specifications to ensure accuracy, quality, and mutual understanding of project objectives, deliverables, timelines, and success criteria.
Track project progress across design, proofing, production, installation, and fulfillment teams.
Ensure seamless communication as liaison between clients and operational departments throughout the project lifecycle.

Strategic Relationship Management

Serve as the primary strategic advisor for assigned client accounts.
Build and maintain long-term relationships based on trust, responsiveness, and measurable results.
Develop an understanding of each client's business, industry, goals, challenges, and growth initiatives.
Advocate for client needs internally while balancing operational capabilities and business objectives.
Guide clients through project planning, execution, and implementation.
Monitor project performance, client satisfaction, and overall account health.
Lead client introductory meetings, project kickoff sessions, and ongoing needs assessments.
Collaborate with clients to develop long-term visual communication strategies.
Identify opportunities for clients to improve efficiency, brand consistency, customer engagement, and market presence.

Development & Growth Consulting

Collaborative Solution Development

Partner with internal and external creative, production, installation, and vendor teams to develop customized client solutions.
Align internal resources around client objectives to ensure recommendations are practical, scalable, and profitable.
Translate client challenges into actionable solutions that drive both client success and business growth.

Account Growth

Proactively identify new and expanded solution opportunities within existing accounts.
Support the acquisition of new clients through relationship-building, networking, referrals, and prospect engagement.
Maintain awareness of industry trends and competitive activity to uncover new opportunities.
Analyze account performance and project outcomes to provide proactive recommendations.
Develop and present tailored recommendations for Econoprint’s visual tools based on client needs, market conditions, and organizational goals.

Key Attributes for Success

Strong project coordination and organizational abilities.
Excellent relationship-building and communication skills.
Consultative mindset focused on problem-solving and value creation.
Ability to balance client advocacy with operational execution.
Comfortable identifying growth opportunities and guiding clients toward successful outcomes.
Strategic thinker with strong business acumen.

Education and Experience:

Consulting or sales experience in a print, sign, or visual communication related industry preferred.
3-5 years of customer service, account management, client success, project coordination, or related experience preferred.
Associate's degree in business administration, marketing, communications, or related field preferred, or equivalent combination of education and experience.

Preferred Qualifications:

Experience in commercial printing, signage, marketing services, or visual communications.
Experience managing multiple client accounts simultaneously.
Experience with estimating, CRM, ERP, or project management software.
Experience coordinating projects in a manufacturing or production environment.
Experience presenting recommendations, solutions, or business strategies to clients.
Demonstrated ability to identify opportunities for account growth and long-term client success.

Schedule & Compensation:

Full-time position (37+ hours per week)
Monday-Friday schedule
Starting at $28/hour, with higher compensation available based on experience and qualifications.
As experience, client relationships, and account responsibilities grow, this position offers the opportunity to transition into a performance-based compensation structure that rewards account growth and client success.

Training & Travel Requirements:

During the onboarding and training period (typically 4–6 months, depending on individual progress), employees will regularly work from both our Verona and Lake Delton locations.
Training will include scheduled travel to our Lake Delton office multiple days per week to support hands-on learning, mentorship, and collaboration with experienced team members.
Reliable transportation and the ability to commute between locations is required.

Econoprint is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

quality service representative jobs in madison, wi

Customer Service Representative – Commercial Printing

Commercial Solutions Specialist

Biomanufacturing Technician, Central Services

Business Development Representative

Route Service Representative (4-Day Workweek)

Pharma Account Detail Rep

Sales Representative – Biotech (Entry)

Customer Service Representative

Support Representative I (Madison, WI)

Customer Service Representative - Part-Time - Madison, WI

Customer Service Representative

Patient Scheduling Representative - Family Medicine

Communication Center Representative

Patient Access Representative Ambulatory

Help Desk Customer Service Representative (LTE - Multiple Vacancies)

Inventory Control Specialist

Customer Care Representative

Buyer

Customer Service Representative (9:30a-6p CT) – Hybrid (WI-Madison) R0058428

Library Circulation Supervisor

I want to receive the latest job alert for quality service representative in madison, wi

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