Top 4 Wholesale manager Jobs in Madison, Wi

Customer Service Manager
Jaeckle Wholesale Inc —Madison, WI
- Full-time
- 5 years
- Mid-level
- Office
- Paid time off
Quick Apply
12d
Chain Manager
GENERAL BEVERAGE SALES CO —Madison, WI
- Full-time
- Merchandising
- Basic math
- Pass drug screening
- Profit sharing
- Health savings account
Quick Apply
Regional Sales Manager
Novolex —United States
- $100,000 - $160,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
- Wellness program
- Paid parental leave
Key Sales Manager – HVAC Distribution (Remote – United States)
ICool USA Incorporated —United States
- $75,000 - $250,000 a year
- Full-time
- 7 years
- Up to 50% travel
- Travel
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Manager

Jaeckle Wholesale Inc
Madison, WI

Quick Apply

Job Details

Full-time
12 days ago

Benefits

Paid time off

Qualifications

Customer communication
Customer relationship building
Managing teams in a customer support role
Team leadership
Employee relationship building
Managing clients in a customer support role
Customer engagement
Call center management
Stakeholder relationship building

Full Job Description

Description:

NOW is the right time to join our team as our Customer Service Manager!!!

Do you want to apply your leadership skills, your customer service expertise and learn about new products in a company where our customer service department is already recognized by its outstanding performance? Do you want to lead a small team where your contribution really matters? Do you want to help our customers succeed by the important role you play?

Jaeckle Distributors has a great opportunity for an experienced, team-oriented Customer Service Manager. This position is based at our headquarters in Madison, WI. With more than 100 employees, we partner with businesses across 11 states to meet their flooring and surfacing product needs.

Jaeckle Distributors is a third-generation, family-owned business founded in 1958. We live our Core Values every day to build an organization our customers rely on and respect.

The Customer Service Manager will work closely with our Field Sales, Operations, Purchasing, and Product Management teams and will act as a point of contact and escalation to resolve complex customer issues, proactively identify opportunities for service improvements, recommend and implement process enhancements. The Customer Service Manager will also monitor and coordinate department staffing levels, incoming call queues, review call recordings to coach team members and work directly with customers to ensure any issues are resolved professionally and effectively. This person will also provide “hands on” help when needed taking inbound customer calls, assisting with placing orders and checking stock.

Teamwork, great communication and a focus on the customer are essential for success in this role. Our Customer Service Team is friendly and takes great pride in their contribution to the Jaeckle customer experience. You would be joining and leading a team of experienced people ready and willing to help you succeed!

Requirements:

If you can answer the following questions with an enthusiastic “yes!” then we want to talk to you!

Do you have excellent communication and interpersonal skills with the ability to build rapport and maintain positive relationships with internal and external customers?
Do you have a passion to help people?
Would you like to work for a company who believes in doing its absolute best for the customer?
Would you like to work Monday through Friday and have your weekends off?
Would you like an aggressive PTO plan that supports your time off with family and friends?
Do you have a positive “how can I help” attitude?
Do you have at least five years of customer service management experience?
Do you have experience in a call center environment managing a call queue?
Are you ready to learn new systems and processes to build and expand your expertise?
Do you have an interest in learning about new products?
Do you take pride in your work ethic and attention to detail?

Quick Apply

Refine Your Search

wholesale manager jobs in madison, wi

Customer Service Manager

Chain Manager

Regional Sales Manager

Key Sales Manager – HVAC Distribution (Remote – United States)

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