Top 16 Client services coordinator Jobs in Madison Wi

Service Coordinator I
Consumer Direct Wisconsin —Madison, WI
- Full-time
- Hybrid work
- Bilingual
- Nursing
- Experience working with individuals with disabilities
- Paid parental leave
- Paid holidays
Quick Apply
8d
Service Coordinator
WAUNAKEE REMODELING —Waunakee, WI
- $22 - $26 an hour
- 8 hour shift
- Background check
- Microsoft Excel
- Customer service
- Health savings account
- Health insurance
Quick Apply
1d
Lead the Client Experience at Our Wellness Studio!
A Better Body Massage Therapy LLC —Madison, WI
- $18 - $19 an hour
- Part-time
- Inventory management
- Customer service
- Maintenance
- Disability insurance
- Dental insurance
Quick Apply
Client Services Specilaist
Cox Fleet —DeForest, WI
- Mid-level
- High school diploma or GED
- Organizational skills
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Client Coordinator
Maxim Healthcare —Madison, WI
- $22 - $24 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Office Services Coordinator (Madison)
Godfrey & Kahn, S.C. —Madison, WI
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Budgeting
9d
Guest Services Coordinator
Trek Travel —Madison, WI
- $50,000 a year
- Weekends as needed
- Office
- Project management
- Continuous improvement
- Paid parental leave
- Paid holidays
Quick Apply
14d
Reception and Client Services Coordinator
Homestead Title Co LLC —Madison, WI
- $18.75 - $21.40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Facilities Services Coordinator (Primarily Office)
American Family Insurance —Madison, WI
- $25.00 - $34.32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Loan repayment program
2d
Customer Service Coordinator
SustainableHR —Madison, WI
- $60,000 - $70,000 a year
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Employment Services Coordinator/Case Manager
YWCA of Madison —Madison, WI
- $50,000 - $55,000 a year
- Weekends as needed
- Background check
- Bachelor of Science
- Writing skills
Quick Apply
Guest Service Coordinator
Dane County —Madison, WI
- Weekends as needed
- Background check
- Sales
- Marketing
5d

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Service Coordinator I
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Answer and make phone calls and occasional video calls. Consumer Direct Care Network specializes in home and community-based services that assist older adults…
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client services coordinator jobs near madison wi

Service Coordinator I

Consumer Direct Wisconsin -
Madison, WI

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Disability support services
Bilingual
Care plan evaluation
Nursing
Stakeholder engagement
Bachelor's degree in counseling
Bachelor's degree in social work
Managed care
Community care (work setting)
Experience working with individuals with disabilities
Managed care organization experience
Intake
Operations coordination
Regulatory compliance
Bachelor's degree in psychology
Bachelor's degree in sociology
Sociology
Working with seniors
Medicaid health insurance
Care planning in social services
Bachelor's degree
Task prioritization
Decision making
Counseling
Care plan development
Psychology
Client management
Welfare client advocacy
Experience working with adults with disabilities
Individual consumer customer service

Full Job Description

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

JOB SUMMARY

Service/Program coordinators assist with daily intake and referral processes to set clients up for services, coordinating their in-home care needs in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. They maintain and coordinate a caseload of clients enrolled in Medicaid programs and conduct regular check-ins on clients to update care plans if that client’s needs change.

JOB DUTIES

Maintain and coordinate a caseload of clients enrolled in Medicaid programs
Coordinate clients’ in-home care needs in compliance with Federal/State Regulations, Managed Care Organization (MCO) program rules, and contract requirements
Assist with daily intake and referral processes to ensure positive business growth and development
Promote cohesiveness in the office environment
Support day-to-day operations and client advocacy
Ability to meet position requirements with little direct oversight
Collaborate with stakeholders regarding the delivery of services
Effective written and verbal communicator
Comply with applicable legal requirements, standards, policies, and procedures
Demonstrate dependability
Demonstrate effective problem-solving and decision-making skills
Exhibit computer efficiency
Handle complex service programs and special projects
Market services to referral sources as needed
Maintain necessary skills and knowledge to coordinate workflow
Participate in professional development and training activities
Prioritize and multitask effectively
Provide excellent customer service to internal and external clients
Represent the company at stakeholder meetings, health fairs, and provider fairs
Enroll clients and employees in services, web portal, and EVV systems as needed
Conduct necessary client assessments and home visits as required
Bilingual preferred in various locations
Answer and make phone calls and occasional video calls
Other duties as assigned

QUALIFICATIONS

Bachelor’s degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field preferred
1 year of previous experience working with individuals with disabilities or the elderly preferred
Combination of education and experience
Employees must provide their own reliable internet if working a remote/hybrid position

The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT'S IN IT FOR YOU

When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.

As a Consumer Direct Care Network team member you will receive:

A rewarding career helping others
Fun and engaging work environment built on team unity
Job satisfaction knowing you make a difference in the work you do and lives we serve
Professional training to help advance your skills for career development

Based on your position and employment status, you may be eligible for:

Medical, Dental, and Vision Insurance
Vacation accrued at 3.07 hours per pay period to use when accrued
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
Instant Earnings Option
401(k) Retirement plan & discretionary company match
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance

WHO WE ARE

Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.

Your opportunities within our network are endless, it’s not just a job, it’s a career… advance it with the Consumer Direct Care Network!

The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.

Quick Apply

Refine Your Search

client services coordinator jobs in madison wi

Service Coordinator I

Service Coordinator

Lead the Client Experience at Our Wellness Studio!

Client Services Specilaist

Client Coordinator

Office Services Coordinator (Madison)

Guest Services Coordinator

Reception and Client Services Coordinator

Facilities Services Coordinator (Primarily Office)

Customer Service Coordinator

Employment Services Coordinator/Case Manager

Guest Service Coordinator

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