Who are we?
For more than 36 years, Tucker & Tucker, Audio and Video by Design, has been helping homeowners across Southern Maine—including Scarborough, Portland, Cape Elizabeth, Falmouth, and surrounding coastal communities like Kennebunk, Kennebunkport, and York—bring technology and lifestyle together in a way that feels effortless and refined. From a simple, easy-to-use remote to a fully integrated smart home, we design systems that make our clients homes and businesses more comfortable, more enjoyable, and perfectly tailored to the way you live.
We specialize in high-performance audio and video, custom home theaters, outdoor entertainment spaces, and whole-home automation. Our solutions include intelligent lighting and shades, robust home networking, and advanced security—thoughtfully engineered to work together seamlessly behind the scenes.
As a locally owned firm based in Scarborough, Maine, we understand the rhythms of New England homes—from coastal retreats to in-town residences. Our friendly, highly experienced team guides you from the first conversation through design, installation, and ongoing support, making the entire process clear, organized, and unexpectedly easy.
Are you a team player with a passion for technology, and a knack for exceeding client expectations? If your answer is yes, consider joining our growing team!
Who are we looking to add to our team?
A full-time AV Technician (level 2 / level 3) with a black belt in smart home tech integration!
Where are we located?
Scarborough, ME
Who would you report to?
Luke, VP of Technology, and Dana, our Director of Operations.
What would a typical day look like?
At a very broad scope, you’ll spend your time working in high-end homes and commercial businesses to install (and sometimes service) the latest in Audio/Video, Home Theaters, and other automation technology as Home Systems Integration Technician at Tucker & Tucker.
Your day-to-day work will look very different (only one small part of what makes this role so exciting)! In the beginning of the week, running low voltage wire at a new construction home. By the end of the week, you might have worked on several projects installing state of the art electronics.
At a more granular level, your days will consist of the following:
- Installing (and sometimes troubleshooting) of audio/visual, basic networking, and automation equipment in residential and commercial locations
- Installing and programming lighting, electronic shades, home control systems, A/V Receivers, TV’s and Remote Controls
- Programming lighting and control systems
- Training clients on how to utilize their systems
- Selling and upgrading client equipment as appropriate
Whether you’re doing installation or service, you’ll provide detailed documentation of your work so that anyone on the team can pick up where you left off.
If we’re lucky, your daily work will be planned and structured. However, priorities can shift at a moment’s notice. You must be comfortable with shifting focus and willing to be an active participant in juggling multiple demands. It’s likely time to invest in a good pair of running shoes, if you have not already. Pivoting efficiently is the name of the game.
When the client is ready to use their technology for the first time, you’ll train them and answer all their questions. Providing exceptional client service is something that we pride ourselves on, so you will be expected to treat all of our clients with the greatest of care and respect at all times. While our line of work is dynamic and ever-changing, our standards for client service will never waver.
What should you bring to the table?
- Experience in low-voltage, especially AV & custom installation.
- Knowledge of residential systems integration including audio/video, lighting, shades, climate control, and networks.
- Understanding of construction techniques, system design and principles behind wiring
- Ability to lift up to 75 lbs.
- Reliable transportation and clean driving record
- Experience with technology in general - computers, networking, etc. If you don’t know the difference between coax and HDMI cables, we likely aren’t going to be a good fit.
- A high level of emotional intelligence
- A professional appearance at all times
- Excellent communication skills - both verbal and written.
- Resourceful and willing to patiently work through challenging situations
- Dedicated to details and follow-through
- Ambition to strive for 100% client satisfaction at all times
What do we bring to the table?
- Base salary: $20-$30 /hour commensurate with experience, overtime, profit sharing.
- Health Benefits
- Short Term Disability
- Dental Insurance
- Paid Time Off
- Life Insurance
- 401(k)
- Bonuses
- Profit Sharing
- An amazing team you’ll soon call family
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) 4% Match
- Dental insurance
- Employee discount
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Professional development assistance
- Retirement plan
- Tools provided
Work Location: In person
