Top 19 Customer insights analyst Jobs in Maine

Insurance AR Resolution Analyst, Revenue Cycle
CVS Health —Maine
- $43,888 - $102,081 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Access
- HIPAA
- Health insurance
- Dental insurance
Analyst, FP&A
CVS Health —Augusta, ME
- $43,888 - $102,081 a year
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Client Financial Optimization – Analyst
CVS Health —Maine
- $43,888 - $102,081 a year
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Dental insurance
Asset Management Analyst
Ryder System —Augusta, ME
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Finance
- SQL
- Disability insurance
- Health insurance
Senior Workday Configuration Analyst - HCM
CVS Health —Augusta, ME
- $83,430 - $222,480 a year
- Full-time
- Customer service
- Research
- Office
- Health insurance
- Dental insurance
Senior Analyst, SAP Integration Data & Reporting (Store Operations)
Ahold Delhaize USA —Scarborough, ME
- $108,880 - $187,800 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Bachelor's degree
Sr. Pricing & Deal Desk Analyst
O&M Halyard, Inc —Augusta, ME
- $90,000 - $110,000 a year
- Full-time
- PMP
- 5 years
- Finance
- Health savings account
- Disability insurance
Quick Apply
Senior Analyst, Financial Planning & Analysis
CVS Health —Augusta, ME
- $46,988 - $122,400 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
9d
Analyst Space and Assortment
Advantage Solutions —Scarborough, ME
- $44,200 - $55,200 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Mid-level
Finance Analyst, Maintenance Support
Ahold Delhaize USA —Scarborough, ME
- $75,040 - $129,480 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Finance
Commercial Sales Analyst
ELMET TECHNOLOGIES LLC —Lewiston, ME
- $75,000 - $95,000 a year
- Marketing
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
5d
CONTROLLER/ SENIOR FINANCIAL ANALYST- ARUNDEL, MAINE (ONSITE APPLICANTS ONLY)
BRANCH BROOK FUELS —Arundel, ME
- $80,000 - $160,000 a year
- Full-time
- Background check
- Microsoft Excel
- CPA
- Health insurance
- Paid time off
Quick Apply
Actuarial Analyst IV, Pricing Design - Remote
CSAA Insurance Services, Inc. —Augusta, ME
- $122,850 - $164,000 a year
- Full-time
- Remote
- Bachelor of Science
- 3 years
- Analysis skills
- 401(k) matching
5d

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Insurance AR Resolution Analyst, Revenue Cycle

CVS Health -
Maine

Apply Now

Job Details

Full-time
$43,888 - $102,081 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Data integrity assurance
Microsoft Excel
Financial data reconciliation
Microsoft Access
Operating systems
HIPAA compliance
Data mining
Defect resolution root cause analysis
Data validation techniques
MicroStrategy
HIPAA
Data reporting
Visio
High school diploma or GED
SQL
Process mapping
Documentation tools
Process modeling
Medical billing data analysis
Financial data management
Presentation creation
Medicaid
Productivity software
Systems analysis
Clinical confidentiality policies
Microsoft Project
Research findings presentation
Financial data analysis tools
Project stakeholder communication
Cross-functional communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health Third-Party Revenue Cycle Management (RCM), supporting CVS Retail pharmacies, has an opportunity for a full-time Insurance AR Resolution Analyst. As an RCM Analyst, you will perform advanced, payer-level analysis to support Third Party Account Management in maximizing collections, reducing bad debt, and ensuring compliance with federal, state, and CVS Health requirements.

This role focuses on identifying systemic drivers of payer exceptions, overpayments, liabilities, and remittance issues through trend analysis, root cause diagnosis, and data validation. The analyst produces clear, leadership-ready insights and recommendations that drive short- and long-term operational improvements across Commercial and Medicaid payers.

In addition to supporting the Pharmacy Account Management team, this analyst will coordinate files for write offs and will work closely with our system partners by attending requirement meetings, identify and report defects as well as follow up on the resolution, and recommend and write requests to streamline current processes.

Success in this role requires analytical thinking, attention to detail, and the ability to follow established procedures while exercising judgement to escalate or recommend resolution paths as appropriate. As part of the account management team, you will work in a fast paced and team focused environment to ensure timely and accurate AR resolution.

We will support you by offering the tools and resources you need to be successful in a collaborative environment.

Essential Qualifications and Functions

Apply advanced analytical and statistical techniques to identify root causes of Third-Party payer issues
Validate data accuracy and completeness using SQL and internal reporting tools
Translate complex findings into clear, actionable recommendations for leadership
Collaborate cross-functionally to prevent recurrence of payer issues
Maintain regular and predictable attendance and perform additional duties within role scope

Required Qualifications

Knowledge of:

Third Party Revenue Cycle operations, payer behavior, and liability resolution
Commercial and Medicaid payer environments

Skill in:

Advanced analytical and root cause diagnosis techniques
Solid working knowledge of all MS Operating Systems and MS Office applications (MS Word, Excel, Access, PowerPoint), and process mapping software such as Microsoft Project and Visio
SQL and data-mining tools to validate and reconcile financial data
Familiarity with MicroStrategy, SQL, and other data mining tools
Developing leadership-ready documentation and recommendations

Ability to:

Independently evaluate complex problems and recommend effective solutions
Influence decisions through data-driven insights rather than authority
Prioritize and organize work to accurately complete projects or assignments on schedule
Work individually or with a team to systematically identify and define problems, evaluate alternatives and implement practical, cost-effective solutions
Frame recommendations and formally present them to management
Work with sensitive financial and patient data in compliance with HIPAA
Maintain composure and perform job duties/responsibilities when confronted with stressful situations
Maintain excellent verbal and written communication skills and the ability to interact professionally with a diverse group -directors, managers, colleagues, and external entities
Work in strict confidence, always ensuring the confidentiality of the patient and medical and financial records, in compliance with company and HIPAA Privacy guidelines
Operate effectively in ambiguous or evolving environments

Preferred Qualifications

Accounts receivable or payer-facing experience
Experience supporting system enhancements or process improvement initiatives
Strong presentation and stakeholder communication skills

Education

Required: High School Diploma or General Equivalent Development (GED)
Preferred: Bachelor Degree

Prior Relevant Work Experience

Preferred 3 to 5 years of analytics experience. 2+ years required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $102,081.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

customer insights analyst jobs in maine

Insurance AR Resolution Analyst, Revenue Cycle

Analyst, FP&A

Client Financial Optimization – Analyst

Asset Management Analyst

Senior Workday Configuration Analyst - HCM

Senior Analyst, SAP Integration Data & Reporting (Store Operations)

Sr. Pricing & Deal Desk Analyst

Senior Analyst, Financial Planning & Analysis

Analyst Space and Assortment

Finance Analyst, Maintenance Support

Commercial Sales Analyst

CONTROLLER/ SENIOR FINANCIAL ANALYST- ARUNDEL, MAINE (ONSITE APPLICANTS ONLY)

Actuarial Analyst IV, Pricing Design - Remote

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