Top 3061 Center lead Jobs in Malvern, Pa

Customer Experience Associate
Saint Gobain —Malvern, PA
- $53,500 - $89,100 a year
- Computer literacy
- Mid-level
- 3 years
- Wellness program
- Paid parental leave
Quick Apply
Liquor Store Assistant Manager 2 – Woodcutter Street, Exton
Commonwealth of PA —Exton, PA
- $50,093 - $72,098 a year
- Full-time
- Mid-level
- Retail management
- Free parking
- Paid parental leave
10d
Stocking & Wholesale Fulfillment Group Lead
Lilly Pulitzer —King of Prussia, PA
- Full-time
- Microsoft Word
- Mid-level
- Forklift
Learning Ecosystem Integration Lead
Siemens Healthineers —Malvern, PA
- $119,920 - $164,890 a year
- Full-time
- Continuous improvement
- Travel
- Senior level
- Disability insurance
- Health insurance
IT Systems Support Specialist
MALVERN INSTITUTE FOR PSYCHIATRIC & ALCOHOLIC STUDIES —Malvern, PA
- Full-time
- Microsoft Word
- Computer science
- Microsoft Outlook
- Health insurance
- Dental insurance
11d
Retail Store Manager - King of Prussia
YETI —King of Prussia, PA
- $71,336 - $89,170 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
4d
Liquor Store General Manager 3B – Woodcutter Street, Exton
Commonwealth of PA —Exton, PA
- $66,348 - $93,438 a year
- Full-time
- Mid-level
- Cleaning
- Retail management
- Free parking
- Paid parental leave
12d
Product Operations Lead | King of Prussia
Lululemon —King of Prussia, PA
- $22.50 - $27.89 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
13d
Media Relations Lead
Wawa, Inc. —Media, PA
- Weekends as needed
- 7 years
- Research
- Mid-level
11d
Assistant Store Manager
HomeGoods —Saint Davids, PA
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
12d
Customer Service Team Lead Job
Arkema B.V. —Radnor, PA
- Microsoft Excel
- Analysis skills
- Supervising experience
Medical Director
Sayre Health Center —Philadelphia, PA
- $210,000 - $280,000 a year
- 8 hour shift
- Medicine
- Management
- Doctoral degree
- COVID-19 protective measures
- Health savings account
Quick Apply
Leasing Manager
Lindy Communities —Wyncote, PA
- $27 an hour
- Weekends as needed
- Background check
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Retirement Client Service Manager
Navia Benefit Solutions Inc —Lansdale, PA
- $80,000 - $100,000 a year
- Email
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Pharmacy Manager
RiteChoice Pharmacy —Philadelphia, PA
- $60 - $70 an hour
- Full-time
- Spanish
- Doctoral degree
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Childcare Teachers - Lead, Assistants and Floaters
Building Blocks Learning & Child Development Center —Malvern, PA
- $17 - $19 an hour
- Part-time
- Classroom
- Preschool
- Children
- Paid holidays
- Health insurance
Quick Apply
5h
Early Learning Centers - Pre-K Teacher
KenCrest Services —Philadelphia, PA
- Full-time
- School experience
- Classroom
- Teaching Certification
Quick Apply
Eating Disorder Registered Dietitian - Inpatient
Renfrew Center of Pennsylvania LLC —Philadelphia, PA
- Full-time
- Inpatient
- Mid-level
- Master's degree
- Continuing education credits
- Health insurance
Quick Apply
Certified PreK Counts Teacher
Greater Philadelphia Community Alliance —Philadelphia, PA
- $50,000 - $53,000 a year
- Full-time
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply
Safety Coordinator/EHS Specialist - Temporary Position
Pecora Corporation —Harleysville, PA
- Temporary
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
3d

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Customer Experience Associate

Saint Gobain -
Malvern, PA

Quick Apply

Job Details

$53,500 - $89,100 a year

Benefits

Wellness program
Paid parental leave
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Cash balance pension plan
Pension plan
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

WHY DO WE NEED YOU?

The Customer Experience Associate (CEA) will drive, gather and support customer feedback and loyalty creation across all CertainTeed businesses.

The incumbent will be responsible for gathering voice of customer data and insights through multiple platforms as well as generating sales leads to the business. The position will implement and execute a strategy for data insights and fostering relationships with customers to gain a competitive advantage in the market.

The position will involve collecting customer feedback, answering product and program questions, and proactively working on promoting the business. This position is intended to be flexible in hours.

Responsibilities:

Ensure customers receive a “best in class” customer experience by answering product questions, through inbound calls, emails, chats, NPS and outbound survey calling. These calls range from installation questions to color preferences and run across the audience spectrum of homeowners to professionals
Proactively promote CertainTeed products and identify opportunities for business development and sales opportunities.
Knowledge base and strong communication of all CertainTeed products and promotions.
Participate in best practice input around knowledge sharing and enhancements to the team for better efficiency in call center.
Capture verbatim customer insights and data through platforms such as Salesforce. Proactively gather insights and pain points of each touchpoint.
Support all CertainTeed business in building strong relationships and portfolios of loyal customers and prospecting customers.
Collaborate with the Managers, CX team, staff at plant level and sales teams to ensure customer requirements are constantly being met.

IS THIS JOB FOR YOU?

Bachelor's Degree or Associate's Degree or 3 - 5+ years of customer service-related experience required.
Attention to detail required.
Demonstrate pro-activeness and initiative when dealing with queries and following up on customer questions.
A positive attitude with the ability to `make things happen' is essential.
Applicant must have a strong customer service focus and recognize the importance of exceeding customer expectations while working within a team-oriented environment.
Experience in sales, call center, product support, or similar environment is preferred.
Clear and professional communication skills, both oral and written
Exhibit adaptability and very strong problem-solving skills
Must be energetic, results-driven and capable of working in a team environment.
Must be a proven team player with the ability to work on own initiative.
Must have proven planning, organization, and time management skills
Computer literate with previous knowledge of Salesforce being an advantage (training can be provided)

A LITTLE MORE ABOUT US

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed.

Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall and ceilings. A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

#LI-JM1

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at [email protected].

BENEFITS IN JOINING US

Certain states require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees' wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer prospective candidates and provide the national pay range for this position which is $53,500 to $82,500 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 8% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $57,700 to $89,100. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee

Employees have the flexibility to choose the benefits that best fit their individual needs:

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
Medical, Prescription Drug, Vision, and Dental Insurance
Healthcare Saving Account and Flexible Spending Account options
LiveWell Wellness Program
Employee Assistance Program (EAP)
Paid Time Off and Paid Parental Leave
Retirement and Protection - Helping to make the future life you want a reality.
401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
Company-provided Life Insurance, AD&D, Short-Term Disability
Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want

Group Legal
Identity Theft Protection
Auto and Home Insurance
Pet Insurance and Discounts
Back-up Child & Elder Care
PerkSpot Employee Discount Program

Job Reference: USA15028

Quick Apply

Refine Your Search

center lead jobs in malvern, pa

Customer Experience Associate

Liquor Store Assistant Manager 2 – Woodcutter Street, Exton

Stocking & Wholesale Fulfillment Group Lead

Learning Ecosystem Integration Lead

IT Systems Support Specialist

Retail Store Manager - King of Prussia

Liquor Store General Manager 3B – Woodcutter Street, Exton

Product Operations Lead | King of Prussia

Media Relations Lead

Assistant Store Manager

Customer Service Team Lead Job

Medical Director

Leasing Manager

Retirement Client Service Manager

Pharmacy Manager

Childcare Teachers - Lead, Assistants and Floaters

Early Learning Centers - Pre-K Teacher

Eating Disorder Registered Dietitian - Inpatient

Certified PreK Counts Teacher

Safety Coordinator/EHS Specialist - Temporary Position

I want to receive the latest job alert for center lead in malvern, pa

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