AI Platform Customer Service Engineer- Chantilly, VA - TS/SCI CI Polygraph Required
D&Z Federal Division —Chantilly, VA
- $63 - $90 an hour
- Mid-level
- Analysis skills
- Travel
Quick Apply
14d
Technical Support Opportunities
Oneida Techical Solutions —Fort Belvoir, VA
- From $75,000 a year
- 8 hour shift
- Background check
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
Service Desk Coordinator
System One —Merrifield, VA
- Contract
- Hybrid work
- Word processing
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
11h
Technical Support Opportunities
Oneida Techical Solutions —Fort Belvoir, VA
- From $75,000 a year
- 8 hour shift
- Background check
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance
General Dynamics Information Technology —Quantico, VA
- $24.52 - $33.18 an hour
- Mid-level
- High school diploma or GED
- No travel
- Paid time off
- 401(k) matching
Help Desk Technician I (5833)
Three Saints Bay, LLC —Manassas, VA
- $24 - $30 an hour
- Background check
- Computer science
- Microsoft Outlook
Quick Apply
Desktop Support Technician I
Cape Fox Shared Services —Chantilly, VA
- $26 - $31 an hour
- Microsoft Outlook
- Computer Science
- Computer literacy
- Paid holidays
- Disability insurance
3d
IT Support
ECPI University LLC —Manassas, VA
- $47,320 - $55,000 a year
- Monday to Friday
- Classroom
- Computer science
- Computer Science
Quick Apply
10d
TECHNICAL SUPPORT SPECIALIST
Prince William County Public Schools —Prince William County, VA
- $38.61 - $61.82 an hour
- Full-time
- Mid-level
- In-person
2d
IT Desktop Support Technician II
NTT Ltd —Arlington, VA
- $84,216 - $126,324 a year
- 5 years
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
IT Services - Support Technician
Everforth ECS —Fairfax, VA
- $27.50 - $34.50 an hour
- Mid-level
- Office
- Windows
MSP Helpdesk Technician
M3 Technology Consultants —Fairfax, VA
- $50,000 - $60,000 a year
- Full-time
- AutoCAD
- Mid-level
- Office
- Paid training
- Dental insurance
Help Desk Analyst Jr
Everforth ECS —Stafford, VA
- $85,000 - $95,000 a year
- Microsoft Excel
- Microsoft Outlook
- Office
3d
Part-Time IT Support Assistant
TSTC —Arlington, VA
- $18 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Employee assistance program
- Flexible schedule
Tech Specialist 1 (Helpdesk Technician) -Tysons, VA
M.C. Dean, Inc —Tysons, VA
- $75,520 - $94,400 a year
- Full-time
- 6 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
8d
IT Support Technician
KBR —Chantilly, VA
- $149,000 - $182,100 a year
- Full-time
- Windows
- 8 years
- Bachelor's degree
- AD&D insurance
- Health insurance
IT Service Desk Technician
ICEYE US —Herndon, VA
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Paid time off
Quick Apply
IT Support/Data Entry Tech
SSI —Manassas Park, VA
- $15 an hour
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Quick Apply
IT Field Technician
Phalcon —Manassas, VA
- $70,000 - $80,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Up to 50% travel
- Health savings account
- Health insurance
Quick Apply
IT Support Technician I
VG Systems —Fairfax, VA
- $20 an hour
- Part-time
- Hybrid work
- Communication skills
- Entry level
Quick Apply

I want to receive the latest job alert for computer technician in manassas va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

computer technician jobs near manassas va

AI Platform Customer Service Engineer- Chantilly, VA - TS/SCI CI Polygraph Required

D&Z Federal Division -
Chantilly, VA

Quick Apply

Job Details

Temp-to-hire
$63 - $90 an hour
14 days ago

Qualifications

Customer communication
DoD 8570
TS/SCI with Polygraph
IAT

Full Job Description

AI Platform Customer Service Engineer needed for a Long-Term Contract opportunity with SOC’s client to work onsite in Chantilly, VA.
*Candidate must have an active TS/SCI CI Polygraph clearance

JOB SUMMARY

If you enjoy working with new technologies, enterprise-leading equipment, and have a passion for building and maintaining AI infrastructures, we would like to speak to you. This position plays a key role in supporting customers leveraging next-generation infrastructure to drive innovation in the Artificial Intelligence (AI) field. You will join a diverse team of engineers responsible for ensuring that customers achieve their desired outcomes with our AI-powered solutions by providing strategic guidance, technical support, and relationship management. The AI Platform Customer Service Engineer (CSE) helps identify customer pain points, maximize product value, and deliver measurable success.

KEY RESPONSIBILITIES

Relationship Management: Develop long-term relationships with customers that drive trust, project loyalty, retention, and program growth.
Technical Advisory: Articulate the core value proposition of the AI infrastructure, address customer concerns, and provide clear, non-technical explanations of complex features and benefits.
Issue Resolution & Escalation: Identify and resolve technical problems, work collaboratively with internal engineering teams, and escalate critical platform issues when necessary.
Customer Insight Gathering: Gather continuous insights from customers regarding their operational needs, bottlenecks, and milestones to develop targeted strategies for platform success.
Change & Release Management: Manage product evolution pipelines effectively, communicating software updates or feature modifications to customers to ensure a smooth transition.
Data-Driven Tracking: Interpret data metrics, track customer engagement, and identify trends in platform usage patterns to optimize performance.
Field Support & Travel: Travel up to 20% of the time, as required, to perform on-site installations, maintenance, and troubleshooting activities at customer sites or data centers.

TECHNICAL COMPETENCIES

AI/ML Foundations: Basic understanding of Artificial Intelligence and Machine Learning workflows, including data preprocessing, model training, and infrastructure deployment models.
Product Domain Knowledge: Deep conceptual understanding of the AI platform's technical features, core functionalities, and structural limitations.
Data Analysis Skills: Familiarity with basic data analysis metrics to track user adoption, capture trends, and interpret system performance logs.
Cross-Functional Collaboration: Ability to align and work closely with diverse stakeholders across engineering, sales, and program management to deliver an exceptional customer experience.

LEADERSHIP & PROFESSIONAL SKILLS

Technical Translation: Outstanding ability to translate highly complex technical engineering terms into accessible, business-focused guidance for customers.
Problem-Solving: Strong analytical skills to unpack deployment issues and identify user friction points early.
Communication & Tone: Exceptional interpersonal and communication skills built for managing high-visibility customer relationships within secure federal spaces.
Adaptability: Eagerness to absorb new technical workflows and guide customers through rapidly evolving cloud-native and AI environments.

EDUCATION, EXPERIENCE & CERTIFICATIONS

Experience Profile: Junior-level experience in a technical customer support, systems support, or engineering interface role.
Certifications (Required): Current DoD 8570 IAM Level II or IAT equivalent baseline certification (e.g., Security+, CCNA, CISSP).
Compliance Prerequisites: Successful completion of a comprehensive background investigation and drug urinalysis screening.

Employment Prerequisites
The following requirements must be met to be eligible for this position: successful completion of a background investigation and drug urinalysis.

SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.

Note: Any pay ranges displayed are estimations, which may have been provided by job boards. Actual pay is determined by an applicant’s experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Estimated Min Rate: $63.00
Estimated Max Rate: $90.00

#INDSOC

Quick Apply

Refine Your Search

computer technician jobs in manassas va

AI Platform Customer Service Engineer- Chantilly, VA - TS/SCI CI Polygraph Required

Technical Support Opportunities

Service Desk Coordinator

Technical Support Opportunities

NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance

Help Desk Technician I (5833)

Desktop Support Technician I

IT Support

TECHNICAL SUPPORT SPECIALIST

IT Desktop Support Technician II

IT Services - Support Technician

MSP Helpdesk Technician

Help Desk Analyst Jr

Part-Time IT Support Assistant

Tech Specialist 1 (Helpdesk Technician) -Tysons, VA

IT Support Technician

IT Service Desk Technician

IT Support/Data Entry Tech

IT Field Technician

IT Support Technician I

I want to receive the latest job alert for computer technician in manassas va

Related Searches

Explore jobs in more locations

AI Platform Customer Service Engineer needed for a Long-Term Contract opportunity with SOC’s client to work onsite in Chantilly, VA.
*Candidate must have an active TS/SCI CI Polygraph clearance

JOB SUMMARY

KEY RESPONSIBILITIES

TECHNICAL COMPETENCIES

LEADERSHIP & PROFESSIONAL SKILLS

EDUCATION, EXPERIENCE & CERTIFICATIONS

Job Seeker Tools

Employer Tools

Browse

Stay Connected

Refine Your Search

computer technician jobs in manassas va

I want to receive the latest job alert for computer technician in manassas va

Related Searches

Explore jobs in more locations

AI Platform Customer Service Engineer needed for a Long-Term Contract opportunity with SOC’s client to work onsite in Chantilly, VA. *Candidate must have an active TS/SCI CI Polygraph clearance

JOB SUMMARY

KEY RESPONSIBILITIES

TECHNICAL COMPETENCIES

LEADERSHIP & PROFESSIONAL SKILLS

EDUCATION, EXPERIENCE & CERTIFICATIONS

AI Platform Customer Service Engineer needed for a Long-Term Contract opportunity with SOC’s client to work onsite in Chantilly, VA.
*Candidate must have an active TS/SCI CI Polygraph clearance