Top 350 Director of client services Jobs in Manchester, Nh

Director of National Strategic Client Services- Employee Benefits
Insurance Office of America, Inc. —Manchester, NH
- $195,000 - $215,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2d
Hospital Medical Leader
Petco —Manchester, NH
- Full-time
- Surgery
- Computer skills
- In-person
- Health insurance
- 401(k)
Procurement Coordinator (HVAC/R)
Smith Mechanical Services —Windham, NH
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- In-person
- Health insurance
- Paid time off
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12d
Supported Employment Specialist, ACT Team
Greater Nashua Mental Health —Nashua, NH
- $19.06 - $24.73 an hour
- Full-time
- Adults
- Mid-level
- Driver's License
- 403(b) matching
- Health savings account
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STEM Instructor - $2,500 Sign On Bonus
St. Ann's Home & School —Methuen, MA
- $55,000 - $75,000 a year
- Full-time
- Google Workspace
- Computer science
- Experience working with individuals with disabilities
- Paid holidays
- Disability insurance
Quick Apply
Speech-Language Pathologist at Multidisciplinary Private Practice
ICCD Partners —Lowell, MA
- $65,000 - $70,000 a year
- Choose your own hours
- Private practice
- CPR Certification
- Mid-level
- Health insurance
- Dental insurance
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Bilingual - OFFICE PROGRAM AND ENGAGEMENT ADMINISTRATOR
ACT Lawrence —Lawrence, MA
- From $47,000 a year
- Weekends as needed
- Background check
- Spanish
- Microsoft Excel
- Paid holidays
- 401(k)
Quick Apply
RN Case Manager
Brookhaven Hospice —Windham, NH
- $89,000 - $97,000 a year
- Full-time
- CPR Certification
- RN License
- Computer literacy
- Health insurance
- Dental insurance
RN Case Manager
Brookhaven Hospice —Manchester, NH
- $89,000 - $97,000 a year
- Full-time
- CPR Certification
- RN License
- Computer literacy
- Health insurance
- Dental insurance
Environmental Services Director
Aramark —Manchester, NH
- Monday to Friday
- Hospital
- Mid-level
- Bachelor's degree
- Paid time off
5d
Station Manager Needed - MHT Airport
NAS - National Aviation Services —Manchester, NH
- $55,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Phenom 300 Captain
TransMedics, Inc. —Andover, MA
- $793.27 a month
- Background check
- Computer literacy
- Ability to lift 75 pounds
- Employee stock purchase plan
- Disability insurance
Quick Apply
District Advisor
First Command Financial Services, Inc. —Concord, NH
- $500,000 - $600,000 a year
- Full-time
- Background check
- Bachelor's degree
- Mentoring
- Flexible schedule
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Catering Sales Manager
Pyramid Hotel Group —Manchester, NH
- $65,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- 401(k) matching
Director of Commercial Real Estate
Team Architects —Manchester, NH
- Full-time
- Customer service
- 5 years
- Office
- Paid holidays
- Disability insurance
Quick Apply
2d
Operations Manager
Community Caregivers of Greater Derry —Derry, NH
- $25 - $30 an hour
- Weekends as needed
- Background check
- Mid-level
- Finance
- Paid holidays
- Health insurance
Quick Apply
Director of Nursing (RN or NP)
Easterseals NH —Manchester, NH
- $120,000 - $130,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Nursing
- 6 years
- 403(b) matching
- Paid holidays
Quick Apply
General Manager
Crunch Fitness - Fitness Growth Capital —Nashua, NH
- $50,000 a year
- Full-time
- CPR Certification
- Computer literacy
- Mid-level
- Paid time off
- Employee discount
Quick Apply
3d
Assistant Store Manager
Day's Jewelers —Manchester, NH
- $74,000 - $92,100 a year
- Full-time
- 5 years
- Merchandising
- Maintenance
Quick Apply
Executive Assistant to the Senior Vice President, Chief Operating Officer
Center for Life Management —Derry, NH
- $72,000 - $82,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Mileage reimbursement
- AD&D insurance
Quick Apply

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Director of National Strategic Client Services- Employee Benefits

Insurance Office of America, Inc. -
Manchester, NH

Quick Apply

Job Details

Full-time
$195,000 - $215,000 a year
2 days ago

Benefits

Paid holidays
Health insurance
401(k) matching

Qualifications

Employee relationship building

Full Job Description

Job Description:

Title: Director of National Strategic Client Services – Employee Benefits

Work Mode: Remote, with some required travel (Eastern Time Zone Only) | Location/Supporting: Longwood, FL | Requirement/Experience: Level-Funded and Self-Funded Plans

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations

About the Role: Responsible for leading IOA’s national strategic client service initiatives for complex and high-value Employee Benefits accounts. This role serves as the strategic leader across designated national accounts, partnering closely with Producers, Account Executives, Account Managers, and operational leadership to deliver consultative, data-driven solutions that improve client outcomes, support retention, and drive organic growth. The Director of National Strategic Client Services provides strategic guidance, operational leadership, and subject matter expertise while helping to enhance IOA’s national client advisory model and service capabilities.

Key Responsibilities:

National Account Strategy: Serve as the strategic lead for assigned national accounts, aligning client objectives, financial performance, and long-term benefits strategies with business goals.

Strategic Planning: Develop and execute multi-year benefits strategies, including plan design, funding optimization, vendor management, and renewal planning.

Consultative Client Leadership: Provide advanced consulting on self-funded and partially self-funded plans, stop-loss strategies, pharmacy programs, benchmarking, financial modeling, and compliance considerations.

Renewal & Vendor Management: Lead complex renewals, RFPs, vendor evaluations, and negotiations to achieve optimal financial and service outcomes.

Client Insights & Reporting: Deliver data-driven analysis, strategic recommendations, and executive-level presentations that support informed decision-making and improved program performance.

Business Growth: Partner with Producers on new business pursuits, finalist presentations, strategic proposals, and account expansion opportunities.

Operational Leadership: Collaborate with operational and practice leadership to refine service models, improve delivery standards, and support scalable growth.

Account Team Management: Direct and support Account Executives, Account Managers, and service teams, ensuring accountability, role clarity, and consistent execution standards.

Performance Monitoring: Review account performance, retention, growth opportunities, and client outcomes with leadership to support strategic planning and continuous improvement.

Process Improvement: Identify and implement best practices, standardization opportunities, reporting enhancements, and service delivery improvements across national accounts.

Team Development: Mentor, coach, and support professional development of Account Executives, Account Managers, and service team members.

Stakeholder Collaboration: Partner with Producers, consultants, operational teams, carrier partners, and senior leadership to align resources and ensure exceptional client experiences.

Compliance & Risk Management: Ensure accuracy, documentation standards, regulatory compliance, and risk management practices across assigned accounts.

Relationship Building: Develop and maintain positive, productive two-way relationships with IOA leadership, peers, co-workers, and employees.

Compliance: Ensure adherence to company policies and industry standards.

Champion IOA core values and demonstrate integrity and leadership.

Ideal Candidate Qualifications:

8+ years of Employee Benefits or insurance industry experience

All required active licensing

Strong expertise with self-funded, partially self-funded, and complex national account strategies

Proven consultative sales, client advisory, and executive presentation experience

Exceptional leadership, relationship management, and team development skills

Strong analytical, financial modeling, and strategic problem-solving capabilities

Excellent organizational, delegation, and decision-making skills

Outstanding verbal and written communication skills

Ability to manage complex client relationships and high-volume work with accuracy

Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

Exceptional personal character, professionalism, and integrity

High School Diploma (or equivalent); Bachelor’s degree preferred

What We Offer:

Competitive salaries and bonus potential

Company-paid health insurance

Paid holidays, vacations, and sick time

401K with employer match

Professional growth and career progression opportunities

Respectful culture and work/family life balance

Community service commitment

Supportive teammates and a rewarding work environment

What to Expect (Application Process):

30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 195K-215K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick Apply

Refine Your Search

director of client services jobs in manchester, nh

Director of National Strategic Client Services- Employee Benefits

Hospital Medical Leader

Procurement Coordinator (HVAC/R)

Supported Employment Specialist, ACT Team

STEM Instructor - $2,500 Sign On Bonus

Speech-Language Pathologist at Multidisciplinary Private Practice

Bilingual - OFFICE PROGRAM AND ENGAGEMENT ADMINISTRATOR

RN Case Manager

RN Case Manager

Environmental Services Director

Station Manager Needed - MHT Airport

Phenom 300 Captain

District Advisor

Catering Sales Manager

Director of Commercial Real Estate

Operations Manager

Director of Nursing (RN or NP)

General Manager

Assistant Store Manager

Executive Assistant to the Senior Vice President, Chief Operating Officer

I want to receive the latest job alert for director of client services in manchester, nh

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