Screener Navigator
Roots To Grow —New York, NY
- $17 - $24 an hour
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Computer literacy
Quick Apply
12d
Student Analyst — Concentrated Supervised Fieldwork for BCBA Candidates
Canyon Therapy —New York, NY
- $30 an hour
- Part-time
- Mid-level
- Bachelor's degree
- Children
- Paid training
- Continuing education credits
Quick Apply
Client Success Manager
Confidential —Manhattan, NY
- $80,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Associate, Alternatives Distribution and Client Services
Macquarie Group Limited —New York, NY
- $110,000 - $150,000 a year
- Full-time
- 5 years
- Finance
- Bachelor's degree
- Paid parental leave
- Health savings account
13d
Customer Service Representative (Bengali/English)
Special Touch Home Care —Brooklyn, NY
- $19.50 an hour
- Part-time
- Office
- Administrative experience
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Client Contact
ARRI Inc —Long Island City, NY
- $35 - $40 an hour
- 8 hour shift
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Client Service Supervisor- Office Services
Canon U.S.A., Inc. —New York, NY
- $66,300 - $68,700 a year
- Full-time
- Clean driving record
- Sales
- 5 years
- Profit sharing
- Health insurance
Quick Apply
Agent
Pinkerton —New York, NY
- $39 an hour
- Part-time
- Customer service
- Military
- Computer literacy
- Health savings account
- AD&D insurance
Client Success Specialist II
Affirm —New York, NY
- $100,000 - $137,500 a year
- Remote
- Mid-level
- Bachelor's degree
- Fair chance
- Employee stock purchase plan
- Health insurance
Client Service Associate
Morgan Stanley —New York, NY
- $35,360 - $90,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Remote Help Desk Support Specialist
Qureos Inc —New York, NY
- $32 - $35 an hour
- Full-time
- Remote
- 11+ years
- Mid-level
- Analysis skills
5d
Appointment Setter
Wealthy Leadership Inc. —New York, NY
- $900 - $1,800 a week
- Part-time
- Remote
- Communication skills
- Entry level
Quick Apply
5d
Customer Service Associate
TMP llc —New York, NY
- $24.65 - $32.00 an hour
- Temporary
- Writing skills
- Analysis skills
- Organizational skills
- Paid training
- Health insurance
Quick Apply
WFH Customer Care Coordinator
Qureos Inc —New York, NY
- $19 - $28 an hour
- Remote
- Residential
- Administrative experience
- Communication skills
5d
Customer Service Representative
Qureos Inc —New York, NY
- $28 - $45 an hour
- Full-time
- Office
- Residential
- Communication skills
Associate, Client Services
Third Bridge —New York, NY
- $96,000 - $127,000 a year
- Leadership
- Entry level
- Commercial
- Health insurance
- Dental insurance
Quick Apply
Associate, Client Services, January 2027 Start Date
Third Bridge —New York, NY
- $96,000 - $127,000 a year
- Leadership
- Entry level
- Commercial
- Health insurance
- Dental insurance
Quick Apply
5d
NYC Early Intervention- Initial Service Coordinator
Metro Therapy, Inc —Brooklyn, NY
- $50 - $54 an hour
- Part-time
- Remote
- Mid-level
- Experience working with children
- Pediatrics
- Health insurance
- Dental insurance
Associate, Client Services
True North Insights —New York, NY
- $80,000 - $115,000 a year
- Full-time
- Bachelor's degree
- US work authorization
- In-person
- Paid training
- Paid holidays
Quick Apply
6h
Client Services Associate
Seamless Talent —New York, NY
- $80,000 - $85,000 a year
- Microsoft Excel
- Mid-level
- Office

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Screener Navigator

Roots To Grow -
New York, NY

Quick Apply

Job Details

Full-time
$17 - $24 an hour
12 days ago

Qualifications

Google Sheets
Google Docs
Google Drive
Google Meet
Computer literacy
Word embeddings
Client database systems
Video conferencing software
Collaborative technology platforms
Video conferences (communication methods)
Gmail
Technical Proficiency
Quality data entry
Video conferencing systems operation

Full Job Description

Screener/Navigator

Location: New York City, NY
Employment Type: Full-Time
Schedule: Hybrid (Primarily Remote) Mon-Fri 9AM to 530PM

Position Overview

Roots to Grow is seeking highly motivated, tech-savvy, and detail-oriented Screener/Navigators to join our growing team serving communities throughout New York City.

This is a hybrid position with most work performed remotely from home, along with occasional in-office meetings, trainings, community events, and field-based activities as needed. We are looking for individuals who are comfortable working independently in a fast-paced environment while leveraging technology to efficiently manage their workload.

This role is ideal for someone who enjoys helping others while also being highly organized, adaptable, and confident using computers and multiple software platforms throughout the day.

What You'll Do

Conduct comprehensive social care screenings with clients by phone and through virtual platforms.
Assess client needs and connect individuals with appropriate community resources and services.
Maintain accurate, detailed, and timely electronic documentation.
Manage multiple cases while meeting productivity and quality expectations.
Navigate between multiple software platforms, databases, spreadsheets, and web-based systems throughout the workday.
Communicate professionally with clients, healthcare partners, and community organizations.
Participate in virtual meetings, occasional in-person trainings, office meetings, and community outreach events.
Work independently while remaining engaged with supervisors and team members in a remote environment.

Technology & Computer Skills (Required)

This position is heavily technology-driven. Successful candidates must be comfortable learning new software quickly and working in multiple systems simultaneously.

Candidates should have experience with:

Microsoft Excel (sorting, filtering, spreadsheets, and data entry)
Microsoft Word
Google Workspace (Gmail, Google Drive, Google Sheets, Google Docs, Google Meet)
Web-based databases and case management systems
Video conferencing platforms
Managing multiple browser tabs and applications efficiently
Accurate keyboarding and data entry

Strong computer proficiency is required and will be evaluated throughout the hiring process. Applicants should be confident using technology independently and be able to quickly learn new systems and workflows.

Qualifications

Exceptional attention to detail and organizational skills.
Strong analytical and problem-solving abilities.
Excellent written and verbal communication skills.
Ability to work independently with minimal supervision.
Self-motivated with outstanding time management skills.
Comfortable working in a fast-paced, productivity-driven environment.
Ability to multitask while maintaining accuracy.
Reliable internet connection and a dedicated workspace suitable for remote work.
High preference given to bilingual and multilingual candidates.
Previous experience in healthcare, social services, customer service, navigation, care coordination, or case management is preferred but not required.

Why Join Us?

Primarily work from home with a hybrid schedule.
Meaningful work helping individuals access critical health and social services.
Collaborative and supportive team environment.

Additional Information

Qualified candidates may begin shortly after completing all required onboarding paperwork and training requirements.

This position follows a hybrid schedule, with most work performed remotely. Employees will periodically attend in-person trainings, team meetings, community events, or other organizational activities as needed throughout New York City.

Quick Apply

Refine Your Search

client services jobs in manhattan ny

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