Top 5661 Customer experience associate Jobs in Manhattan Ny

CHB Operations Associate - JFK
Maersk —New York, NY
- $56,000 - $60,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
- Health insurance
- Paid time off
CHB Operations Associate
Maersk —New York, NY
- $56,000 - $60,000 a year
- Full-time
- Office
- Bachelor's degree
- US work authorization
- Health insurance
- Paid time off
Client Service Associate/Database Specialist
United Corporate Services —White Plains, NY
- $35,000 - $43,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Quality control
- Health insurance
- Dental insurance
Quick Apply
HR Front Desk Associate
ABI Health Care —Flushing, NY
- $20 - $22 an hour
- Full-time
- Customer service
- English
- Office
- Health insurance
- 401(k)
Quick Apply
Inbound Logistics Associate (Entry Level)
Eccolo Ltd —Brooklyn, NY
- $27 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Office Services Associate/Mail Clerk
The Millennium Group —New York, NY
- $30 - $33 an hour
- Overtime
- Hospitality
- Ability to walk for extended periods
- Computer literacy
Quick Apply
11d
Office Operations Associate - NYC
Datadog —New York, NY
- $51,000 - $68,000 a year
- Writing skills
- Office
- Entry level
- Employee stock purchase plan
Quick Apply
Verizon Associate
Confidential —Brooklyn, NY
- $48,000 - $58,000 a year
- Full-time
- Background check
- Residential
- In-person
- Paid training
- Professional development assistance
Quick Apply
10d
Customer Service Associate
Compass —New York, NY
- $25.29 - $30.00 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
- Paid holidays
Quick Apply
10d
Customer Service Associate
TMP llc —New York, NY
- $24.65 - $32.00 an hour
- Temporary
- Writing skills
- Analysis skills
- Organizational skills
- Paid training
- Health insurance
Quick Apply
Customer Service Associate
Core inc —New York, NY
- $25.18 - $30.32 an hour
- Full-time
- Computer literacy
- Analysis skills
- Organizational skills
Quick Apply
Front Desk Associate
Dental Serenity of manhattan —Manhattan, NY
- $18 - $45 an hour
- Part-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
7d
Clerical Associate - L IV
NYC Health + Hospitals —New York, NY
- $46,503 - $53,479 a year
- Online Application
- Office
- High school diploma or GED
- Data entry
- Commuter assistance
- Paid holidays
Customer Integration Associate
OnTrac —New York, NY
- $67,200 - $100,800 a year
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Quick Apply
14d
Payroll Associate
NYU Langone Health —New York, NY
- $50,204.70 - $62,328.00 a year
- Online Application
- Microsoft Word
- Hospital
- High school diploma or GED
- Wellness program
Cashier/Sales Associate
Haagen Dazs Chelsea —New York, NY
- $17 - $18 an hour
- Part-time
- Serving
- Quick service & fast food restaurant
- In-person
- Employee discount
- Opportunities for advancement
Quick Apply
Customer Experience Digital Associate
Sézane —New York, NY
- $24.04 an hour
- Weekends as needed
- Hybrid work
- 1 year
- Communication skills
- Entry level
Quick Apply
Customer service associate
Kevin a inc —Manhattan, NY
- $24.75 - $29.80 an hour
- Full-time
- Writing skills
- Data analysis skills
- Analysis skills
Quick Apply
Sales Associate- 8129 Upper West Side
Five Below Inc —Manhattan, NY
- From $17 an hour
- Part-time
- Travel
- 16+ years old
- Entry level
- Health insurance
- On-the-job training
Quick Apply
Customer Support Associate
Pilot Fiber —New York, NY
- $52,000 - $70,720 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Communication skills
- Under 1 year
- Health insurance
- Dental insurance

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CHB Operations Associate - JFK

Maersk -
New York, NY

Apply Now

Job Details

Full-time
$56,000 - $60,000 a year

Benefits

Health insurance
Paid time off
401(k) matching

Qualifications

Customer communication

Full Job Description

As a CHB Operations Associate , you play a critical role in ensuring our customers’ imports move smoothly, compliantly, and on time. You will manage end‑to‑end customs brokerage operations for a dedicated portfolio of accounts, partnering closely with customers, carriers, government agencies, and internal teams.

This is an ideal opportunity for someone who thrives in a fast‑paced, detail‑oriented environment and wants to build strong expertise in customs brokerage while contributing directly to customer satisfaction and operational excellence.

What You’ll Do

You will take ownership of daily customs brokerage operations for assigned customers, including:

Serve as a trusted point of contact for customers, responding to questions and providing timely, accurate shipment updates
Prepare and process U.S. Customs entries and Partner Government Agency (PGA) filings, ensuring full regulatory compliance
Open and manage entry files in alignment with defined KPIs and service standards
Coordinate shipment clearance with freight forwarders, steamship lines, airlines, and container freight stations (CFS) to ensure timely release
Track and trace inbound shipments from port or airport through final delivery
Ensure all required documentation and entry packages are accurately uploaded into operating systems
Complete customer billing, delivery orders, and required operational reports
Maintain and update customer Standard Operating Procedures (SOPs) as needed
Collaborate closely with teammates and cross‑functional partners to support coverage, cross‑training, and peak‑volume needs

What Success Looks Like

You’ll be successful in this role if you consistently demonstrate:

Timely and accurate processing of shipments within agreed KPIs
High attention to detail and data accuracy
Strong adherence to company policies and all CBP and PGA regulations
Proactive communication and follow‑through with customers and internal partners
Reliable submission of delivery orders and required documentation

Your Impact

In this role, you are accountable for helping drive:

Customer experience & quality – delivering on service commitments and building trust
Compliance & process maturity – ensuring regulatory adherence and operational consistency
Operational efficiency & cost control – supporting productivity and standardized processes
Technology adoption – contributing to continuous improvement and digital transformation initiatives

Who You’ll Work With

Internal partners include:

CHB Operations Managers and Leaders
Senior CHB Operations Associates
Regional CHB Leadership
Program and Implementation Managers
CHB Compliance and IT teams

External partners include:

Assigned customs brokerage customers
Government agencies (CBP, FDA, USDA, and others)
CHB systems and technology vendors

Required / Preferred Qualifications:

6–12 months of customs brokerage or related industry experience
At least 2 years in a CHB or operational support environment preferred
Strong verbal and written communication skills
Highly organized, detail‑oriented, and comfortable working under pressure
Ability to manage multiple priorities in a fast‑paced environment
Team‑focused mindset with a strong sense of ownership and accountability
Bachelor’s degree preferred (or equivalent work experience)
Customs House Broker License preferred but not required

Salary : $56,000 - $60,000*

Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match

The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States:

You must be authorized to work for any employer in the U.S.

#RPO

#LI-JL3

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

customer experience associate jobs in manhattan ny

CHB Operations Associate - JFK

CHB Operations Associate

Client Service Associate/Database Specialist

HR Front Desk Associate

Inbound Logistics Associate (Entry Level)

Office Services Associate/Mail Clerk

Office Operations Associate - NYC

Verizon Associate

Customer Service Associate

Customer Service Associate

Customer Service Associate

Front Desk Associate

Clerical Associate - L IV

Customer Integration Associate

Payroll Associate

Cashier/Sales Associate

Customer Experience Digital Associate

Customer service associate

Sales Associate- 8129 Upper West Side

Customer Support Associate

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