Top 443 Customer service manager Jobs in Manhattan Ny

Client Service Supervisor- Office Services
Canon U.S.A., Inc. —New York, NY
- $66,300 - $68,700 a year
- Full-time
- Clean driving record
- Sales
- 5 years
- Profit sharing
- Health insurance
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Customer Service Manager
Advantage Wholesale Supply —Brooklyn, NY
- $65,000 - $85,000 a year
- Full-time
- Management
- Mid-level
- Office
- Paid holidays
- Health insurance
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Head of Customer Excellence
Gabriel & Co. —New York, NY
- $80,000 - $120,000 a year
- Full-time
- Office
- 8 years
- Team management
- Health savings account
- Health insurance
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Director of Guest Relations
Confidential —Nassau County, NY
- From $70,000 a year
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
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14d
Director of Guest Relations
Confidential —Westchester County, NY
- From $70,000 a year
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
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14d
Customer Service Vendor, Senior Manager
LVMH Perfumes & Cosmetics —New York, NY
- $140,000 - $170,000 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Senior level
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Customer Experience Manager
Saks Fifth Avenue —New York, NY
- $94,388 - $117,986 a year
- Weekends as needed
- Bilingual
- Mid-level
- Mentoring
13d
Customer Care Supervisor (Remote)
JCPenney —Wayne, NJ
- $57,000 - $95,000 a year
- Remote
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
7d
Customer Care Manager (Remote)
JCPenney —Wayne, NJ
- $69,000 - $115,000 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Store discount
- Paid holidays
7d
Supervisor Customer Service
Graybar Electric Company, Inc. —Garden City, NY
- From $85,000 a year
- Full-time
- Sales
- Mid-level
- Bachelor's degree
- Profit sharing
- Paid holidays
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7d
Manager, Customer Experience
Pilot Fiber —New York, NY
- $115,000 - $140,000 a year
- Full-time
- Hybrid work
- Recruiting
- Senior level
- Leadership
- Health insurance
- Dental insurance
Customer Success Manager - NY
Atera —New York, NY
- $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Team Manager, Customer Success
monday.com —New York, NY
- $158,000 - $196,000 a year
- Full-time
- Hybrid work
- Sales
- Office
- Analysis skills
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2d
Customer Service Manager (E-commerce)
Gamer's Choice —Long Island City, NY
- $70,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Office
- Team management
- Health insurance
- Dental insurance
Quick Apply
Customer Operations Leader
Plaid —New York, NY
- $127,680 - $214,800 a year
- Full-time
- Hybrid work
- Office
- Fair chance
- Senior level
- Health insurance
- Dental insurance
8d
Customer Support Team Manager
Topline Pro —Brooklyn, NY
- $110,000 - $140,000 a year
- Full-time
- Recruiting
- In-person
- Senior level
- Health insurance
- Dental insurance
Manager, Customer Support Unit
DEPARTMENT OF FINANCE —Manhattan, NY
- $91,709 a year
- Full-time
- High school
- Office
- Administrative experience
- Work from home
- Loan forgiveness
5d
Assistant Manager
DEPARTMENT OF FINANCE —Queens, NY
- $68,209 - $78,440 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- High school
- Work from home
- Loan forgiveness
5d
Client Relations Manager
Forrest Solutions LLC —New York, NY
- $120,000 - $140,000 a year
- Full-time
- 5 years
- Office
- Mentoring
Quick Apply
Manager, Client Support
GOD S LOVE WE DELIVER —New York, NY
- $70,000 - $75,000 a year
- Mid-level
- Microsoft Office
- 3 years
- Opportunities for advancement

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Client Service Supervisor- Office Services

Canon U.S.A., Inc. -
New York, NY

Quick Apply

Job Details

Full-time
$66,300 - $68,700 a year

Benefits

Profit sharing
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
Employee discount
Referral program

Qualifications

Customer communication
Staff supervision
In-person customer service
Driver's License

Full Job Description

Client Service Supervisor- Office Services

US-NY-New York

Job ID: 33655
Type: Full-Time
# of Openings: 1
Category: Office Services
NY - NY-NYC Health-MS

About the Role

Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.

Your Impact

Production and Workflow

Monitors and ensures compliance with established workflow processes and procedures.
Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines.
Supervises efficient and economical utilization of equipment, materials and labor.

Supervision and Employee Relations

Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel.
Determines developmental goals and conducts periodic performance reviews with direct reports.

Client Relationship Management

Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings.
Resolves complaints escalated by the customer or other end users in a timely manner.

People Management and Development

Ensures effective performance management with direct reports and oversee the overall process.
Ensures effective two-way communication with direct reports and within area of responsibility.

Equipment Knowledge and Care

Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.
Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.

Administration and Reporting

Maintains targeted levels of profitability.
Manages and controls inventory and assets.

Results Expected

Responsible in maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals.

About You: The Skills & Expertise You Bring

Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

In accordance with applicable law, we are providing the anticipated annual rate for this role: $66,300 - 68,700/ year

This position will support our various customer site locations in Manhattan and the Bronx.

Hours: 8:00am – 5:00pm

Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred.
Associates degree or equivalent required.
Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary).
Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary).
Must be able to lift up to 50lbs.
Strong customer service and communication skills are required.
Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

Employee referral bonus
Employee discounts
Dress for Your Day attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you cant get anywhere else

Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

#CUSA

Posting Tags

#PM20 #LI-JZ1 #LI-ONSITE #ID22

PI285153146

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customer service manager jobs in manhattan ny

Client Service Supervisor- Office Services

Customer Service Manager

Head of Customer Excellence

Director of Guest Relations

Director of Guest Relations

Customer Service Vendor, Senior Manager

Customer Experience Manager

Customer Care Supervisor (Remote)

Customer Care Manager (Remote)

Supervisor Customer Service

Manager, Customer Experience

Customer Success Manager - NY

Team Manager, Customer Success

Customer Service Manager (E-commerce)

Customer Operations Leader

Customer Support Team Manager

Manager, Customer Support Unit

Assistant Manager

Client Relations Manager

Manager, Client Support

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