Top 17514 Support manager Jobs in Manhattan Ny

Customer Support Manager
Campfire —New York, NY
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Dialysis Clinical Manager - Registered Nurse
Cassena Care —Queens, NY
- $120,000 - $130,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Health insurance
- Dental insurance
Quick Apply
Assistant Clinical Manager, RN
WILLIAM F RYAN COMMUNITY HEALTH CEN —New York, NY
- $115,000 - $125,000 a year
- Full-time
- Spanish
- Nursing
- Microsoft Excel
Quick Apply
Associate Manager, Financial Planning
MissionSquare —New York, NY
- $84,880 - $127,330 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- 401(k)
- Tuition reimbursement
Targeted Case Manager
Interborough Developmental and Consultation Center —Brooklyn, NY
- $70,000 - $75,000 a year
- Full-time
- Bilingual
- School experience
- Spanish
- Profit sharing
- Health insurance
Quick Apply
Insurance Claims & Risk Manager
Transervice Logistics —Lake Success, NY
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Paid time off
Quick Apply
Account Manager
Upfluence —New York, NY
- $65,000 - $85,000 a year
- Full-time
- English
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Clinical Nurse Manager - Ambulatory Surgery Center
Summit Health —Berkeley Heights, NJ
- $93,900 - $117,400 a year
- Full-time
- Nursing
- OSHA
- RN License
- Health insurance
- Dental insurance
Quick Apply
Legal Department – Portfolio Manager of L&T cases
Dolphin Property Services LLC —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Background check
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Manager of Respiratory Care, Evening Shift
Blythedale Children's Hospital —Valhalla, NY
- $120,000 - $140,000 a year
- Full-time
- Management
- PALS Certification
- BLS Certification
- Health insurance
- Dental insurance
Supervisor
Worldwide Flight Services —East Elmhurst, NY
- $24 - $42 an hour
- Weekends as needed
- Mechanic experience
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
12d
FPGA Design Manager / Section Lead
BAE Systems Inc. —Totowa, NJ
- $153,377 - $260,743 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer Science
- Master's degree
- Health savings account
- Paid holidays
Procedure Scheduling Supervisor(Operating Room)
Confidential —Secaucus, NJ
- $30 - $40 an hour
- Full-time
- Surgery
- Supervising experience
- Operating room
- Health savings account
- Health insurance
Quick Apply
Supply Chain Manager
Tel-Instrument Electronics Corp. —East Rutherford, NJ
- $70,000 - $85,000 a year
- 8 hour shift
- 5 years
- ERP systems
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Manager, Plumbing & Fire Suppression Services
Energo —Woodside, NY
- $125,000 - $175,000 a year
- Extended hours
- 5 years
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Human Resources Manager
LiveOnNY —Long Island City, NY
- $110,000 - $120,000 a year
- Full-time
- 5 years
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
Elementary Lead Teacher K-5
Elm Community Charter School —Elmhurst, NY
- $60,000 - $90,000 a year
- Full-time
- Bilingual
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply
Office Manager - 2829
BRAM Auto Group —Yonkers, NY
- $75,000 - $110,000 a year
- Full-time
- Dealership
- Analysis skills
- Mentoring
- Paid holidays
- Dental insurance
RN Registered Nurse Interventional Radiology (IR) Manager *$4364/Week*
White Glove Placement New York —Bronx, NY
- $4,364 a week
- Full-time
- Acute care
- RN License
- PALS Certification
- Health insurance
- Dental insurance
Quick Apply
12d
Care Manager - Queens (Bilingual in Hebrew or Yiddish)
Advance Care Alliance New York —Lake Success, NY
- $31.75 - $34.00 an hour
- Full-time
- Working with individuals with developmental disabilities
- Nursing
- RN License
- Mileage reimbursement
- Health insurance
Quick Apply

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support manager jobs near manhattan ny

Customer Support Manager

Campfire -
New York, NY

Apply Now

Job Details

Full-time
$100,000 - $140,000 a year

Qualifications

Customer communication
Technical Proficiency

Full Job Description

As a Customer Support Manager at Campfire, you will be a frontline champion for our customers — ensuring fast, thoughtful, and high-quality support across technical and accounting-related needs. You will own complex support cases, build deep product expertise, and help shape the foundations of our support motion as we scale.

You will work closely with Product, Engineering, and Customer Success to turn customer feedback into better product experiences and continuously improve how we support our users.

This role is ideal for someone who loves problem-solving, thrives in fast-growing environments, and wants to grow into leadership over time.

Key Responsibilities

Customer Support Delivery

Own and resolve complex technical and accounting-related support cases with speed, accuracy, and empathy
Manage daily support tickets and customer inquiries across email, chat, and other support channels
Troubleshoot ERP workflows, accounting data issues, and product functionality
Proactively follow up to ensure full issue resolution and high customer satisfaction
Document recurring issues, best practices, and solutions in internal knowledge bases

Customer Experience & Retention

Build trusted relationships with customers by providing thoughtful, high-quality support
Monitor customer health, sentiment, and recurring issues that could impact retention
Identify trends in support requests and flag risks, product gaps, and improvement opportunities
Partner closely with Customer Success to ensure seamless knowledge transfer

Cross-Functional Collaboration

Work with Product and Engineering to report bugs, reproduce issues, and validate fixes
Provide structured feedback on product usability, workflows, and feature gaps
Contribute to product improvements by representing the voice of the customer

Process, Playbooks & Self-Service

Help build and improve support playbooks, workflows, and documentation
Create and maintain help articles, internal guides, and customer-facing knowledge base content
Support self-service initiatives including FAQs, tutorials, and in-product guidance

Experience & Qualifications

3+ years of experience in accounting, audit, finance, or customer-facing SaaS roles (Support, Implementation, CS, Account Management)
Bonus: Experience with ERP platforms (QuickBooks, Xero, Sage Intacct, NetSuite)
Strong technical aptitude and ability to quickly learn new software platforms
Comfort troubleshooting accounting data, financial workflows, and system integrations
Bachelor’s degree or equivalent practical experience

Personal Attributes

Customer-first mindset with strong empathy and ownership
Highly organized with excellent attention to detail
Comfortable managing multiple priorities in a fast-paced environment
Clear, thoughtful communicator with strong written and verbal skills
Growth mindset with interest in mentoring and future leadership development

Compensation Range: $100K - $140K

Apply Now

Refine Your Search

support manager jobs in manhattan ny

Customer Support Manager

Dialysis Clinical Manager - Registered Nurse

Assistant Clinical Manager, RN

Associate Manager, Financial Planning

Targeted Case Manager

Insurance Claims & Risk Manager

Account Manager

Clinical Nurse Manager - Ambulatory Surgery Center

Legal Department – Portfolio Manager of L&T cases

Manager of Respiratory Care, Evening Shift

Supervisor

FPGA Design Manager / Section Lead

Procedure Scheduling Supervisor(Operating Room)

Supply Chain Manager

Manager, Plumbing & Fire Suppression Services

Human Resources Manager

Elementary Lead Teacher K-5

Office Manager - 2829

RN Registered Nurse Interventional Radiology (IR) Manager $4364/Week

Care Manager - Queens (Bilingual in Hebrew or Yiddish)

I want to receive the latest job alert for support manager in manhattan ny

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Key Responsibilities

Customer Support Delivery

Customer Experience & Retention

Cross-Functional Collaboration

Process, Playbooks & Self-Service

Experience & Qualifications

Personal Attributes

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