Top 207 It support specialist Jobs in Mansfield Tx

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
Help Desk Specialist I
D.R. Horton —Arlington, TX
- Overtime
- Computer literacy
- Research
- Mid-level
- Employee stock purchase plan
- Disability insurance
IT Support Technician
Texas Trust Credit Union —Arlington, TX
- Full-time
- Mid-level
- Office
- Microsoft Office
Quick Apply
IT Public Safety Support Specialist
City of Grand Prairie —Grand Prairie, TX
- $55,684 - $86,606 a year
- 8 hour shift
- Computer Science
- HIPAA
- Research
IT Support Technician
ELEVATE WINDOWS AND DOORS LLC —Grand Prairie, TX
- Full-time
- Mid-level
- Office
- Microsoft Office
Quick Apply
13d
IT/Desktop Support Technician
Liberty Software —Dallas, TX
- HIPAA
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
2nd Line Support Technician
Techary —Dallas, TX
- Remote
- Mid-level
- Windows
- Communication skills
- Health insurance
- Paid time off
Quick Apply
IT Support Specialist
West Star Aviation —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
IT Application Specialist
City of Grand Prairie —Grand Prairie, TX
- $60,306 - $93,794 a year
- Full-time
- Computer Science
- Mid-level
- Driver's License
Help Desk Technician Level 2
Surepoint Medical Centers —Mansfield, TX
- $25 an hour
- Computer science
- Computer Science
- 5 years
Quick Apply
Desktop Support Tech
Tilson Homes —Waxahachie, TX
- Full-time
- English
- Mid-level
- Windows
8d
Support Engineer, IT
Houlihan Lokey —Dallas, TX
- $87,000 - $110,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Mid-level
Warehouse IT Support Associate
Wayfair —Lancaster, TX
- $20 - $27 an hour
- Full-time
- Google Workspace
- Computer literacy
- Windows
- Health savings account
- Paid holidays
Helpdesk Specialist
Adams Clinical —Dallas, TX
- $60,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
1d
IT Support Engineer I, OTS
Amazon.com Services LLC —Dallas, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Specialist III
Populus Financial Group, Inc. —Irving, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Paid time off
Quick Apply
IT Specialist
PrimeGate Board Advisory —Dallas, TX
- $63,960 - $71,610 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
16h
Field Support Technician
HCL Technologies Limited - Business Services —Irving, TX
- $42,000 - $68,000 a year
- Email
- Background check
- Computer Science
- Customer service
- AD&D insurance
- Paid holidays
Quick Apply
Product Delivery Specialist
ACV Auctions —Fort Worth, TX
- $35 - $42 an hour
- Full-time
- Dealership
- English
- Mid-level
- Paid jury duty
- AD&D insurance
Quick Apply
5d
HVAC Support Specialist (In-Office) - MUST HAVE HVAC EXPERIENCE
Comfortside West LLC —Lancaster, TX
- From $30 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid training
- Health insurance
Quick Apply

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Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in mansfield tx

Help Desk Analyst

Help Desk Specialist I

IT Support Technician

IT Public Safety Support Specialist

IT Support Technician

IT/Desktop Support Technician

2nd Line Support Technician

IT Support Specialist

IT Application Specialist

Help Desk Technician Level 2

Desktop Support Tech

Support Engineer, IT

Warehouse IT Support Associate

Helpdesk Specialist

IT Support Engineer I, OTS

IT Support Specialist III

IT Specialist

Field Support Technician

Product Delivery Specialist

HVAC Support Specialist (In-Office) - MUST HAVE HVAC EXPERIENCE

I want to receive the latest job alert for it support specialist in mansfield tx

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