Top 16 Remote help desk Jobs in Manteno, Il

Level 1 Helpdesk Technician
LeadingIT —Manteno, IL
- $40,000 - $50,000 a year
- Weekends as needed
- 2 years
- Entry level
- Dental insurance
- 401(k)
Quick Apply
Helpdesk Technician - Tier 1
LeadingIT —Manteno, IL
- $40,000 - $50,000 a year
- Weekends as needed
- Mid-level
- 2 years
- Dental insurance
- 401(k)
Quick Apply
Entry Level IT Support Specialist
Liberty Creative Solutions —Tinley Park, IL
- From $23 an hour
- Full-time
- Microsoft Outlook
- Communication skills
- Entry level
- Dental insurance
- 401(k)
Quick Apply
Technical Support Agent
PAR —Markham, IL
- $19 - $22 an hour
- Overtime
- Remote
- Computer science
- Windows
- Computer networking
L2 Field Engineer
LeadingIT —Manteno, IL
- $55,000 a year
- Full-time
- Mid-level
- In-person
- Dental insurance
- 401(k)
Quick Apply
9h
Entra ID Trainer
The Green Technology Group, LLC —University Park, IL
- Full-time
- Remote
- Research
- Mid-level
- 8 years
Quick Apply
Tier II Field Engineer
Proven Business Systems LLC —Tinley Park, IL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- AD&D insurance
Tier 1 Engineer
Proven Business Systems LLC —Tinley Park, IL
- $35,000 - $50,000 a year
- Full-time
- Up to 50% travel
- Ability to walk for extended periods
- Mid-level
- Paid parental leave
- AD&D insurance
Field Support Technician (L2) - Tinley Park, IL
Hierro Group LLC —Tinley Park, IL
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply
8d

More jobs to discover

Find similar jobs that you might be interested in.

Helpdesk Technician - Tier 1
LeadingIT —Manteno, IL
Proven experience as a help desk technician or other customer support role. Ability to diagnose and resolve basic technical issues.
$40,000 - $50,000 a year
Quick Apply
IT Generalist (Tier 2 Helpdesk)
Metro Infectious Disease Consultants —Burr Ridge, IL
Ability to use a computer and telephone. The IT Generalist (Tier 2 Helpdesk) provides advanced technical support across a wide range of systems, applications,…
$68,000 - $75,000 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for remote help desk in manteno, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

remote help desk jobs near manteno, il

Level 1 Helpdesk Technician

LeadingIT -
Manteno, IL

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Unlimited paid time off
Dental insurance
401(k)
Paid time off
401(k) matching

Qualifications

CompTIA Network+
CompTIA A+

Full Job Description

Level 1 Helpdesk Technician

What this role will entail:

Are you a perfectionist who enjoys following directions? Do you need variety and change to keep from getting bored? Do you agonize over details and making sure all your work is perfect? Do you enjoy solving problems? Are you a team player whose first question is “How can I help you?” Do you enjoy juggling multiple tasks?

Accountabilities:

Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
Record notes regarding the issue and troubleshooting taken
Create and maintain documentation
Follow-up and update customer status and information
Identify and suggest possible improvements on procedures
Handle weekend on-call rotation/coverage

Indicators that this will be the role for you:

Proven experience as a help desk technician or other customer support role
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Passionate (and patient) about problem solving and customer service.
Diligent with note taking, following process, and documentation.
Driven to learn more, stay positive, and grow; not only as a team member but in all of life.

More about us:

At LeadingIT, our people and our culture are at the heart of everything we do. We are a growing, security-focused MSP that runs on the Entrepreneurial Operating System (EOS). This means clarity, accountability, and alignment are not buzzwords here. They are how we operate every single day. We want everyone on our team to live their EOS life, which means having the ability to do what you love, with people you love, while making a huge difference, being compensated appropriately, with time for other passions.

Our core values are not posters on the wall. They are who we are.

Accountable. Staying Positive. Chase Excellence. Driven. Humbly Confident.

If these values describe how you show up in your work and with your clients, you will fit right in here.

Our all-inclusive total compensation and benefits package for this role includes:

Salary is based on your experience, drive and the value you can bring our company; and is in the range of $40,000 to $50,000 per year.
Ascension plan if applicable
We provide 100% company paid health, dental, life, and vision benefits – value of $4,500 to $14,000/year
We match 5% of your contributions to Guideline 401k – value of 5% of salary.
Open Door PTO policy
Company provided gear (notebook + softphone) as well as company clothing.

Our hiring process:

Submit your application
If we like what we see, we will reach out to schedule a video interview

Additional Perks:

We’re building a company where success is shared. LeadingIT has committed to distributing $5 million in profit back to our team over the next 10 years—on top of fully paid benefits, unlimited PTO, and a people-first culture. We are building something that changes lives.

For a more in depth look at our jobs/benefits/hiring timeline check out www.goleadingit.com/careers

Requirements:

CompTIA A+ certification
CompTIA Net+ certification
2+ years of IT MSP experience

Quick Apply

Refine Your Search

remote help desk jobs in manteno, il

Level 1 Helpdesk Technician

Helpdesk Technician - Tier 1

Entry Level IT Support Specialist

Technical Support Agent

L2 Field Engineer

Entra ID Trainer

Tier II Field Engineer

Tier 1 Engineer

Field Support Technician (L2) - Tinley Park, IL

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for remote help desk in manteno, il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected