Top 181 Operations manager Jobs in Maple Heights, Oh

Sales Operations Manager
Ericson Manufacturing —Willoughby, OH
- Full-time
- Hybrid work
- Microsoft Outlook
- Marketing
- 5 years
- Health savings account
- Paid holidays
Quick Apply
5d
Manager of Protective Finishes / Paint Operations Manager
Confidential —Eastlake, OH
- From $70,000 a year
- Overtime
- Background check
- Management
- 3 years
- Health savings account
- Health insurance
Quick Apply
6d
Operations Shift Supervisor- 5 AM Start
US Cargo —Brook Park, OH
- Full-time
- Local
- English
- Mid-level
- Paid holidays
- Health insurance
Sales and Operations Management Trainee
Penske Truck Leasing and Logistics —Brookpark, OH
- $25 an hour
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
Operations Manager
PrimeFlight Cargo Services —Cleveland, OH
- $75,000 a year
- Extended hours
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
5d
Contract and Tech Operations Manager
Great Day Improvements: A Family of Brands —Twinsburg, OH
- $80,000 - $100,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Office
13d
National Account Operations Manager
Pleasant Valley Corporation —Medina, OH
- 8 hour shift
- PMP
- Bachelor's degree
- Business Administration
Quick Apply
Operations Manager
Chick-fil-A Crocker Park —Westlake, OH
- $22 - $25 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Fleet Maintenance Operations Management Trainee - Chardon, OH
WM —Chardon, OH
- Weekends as needed
- ASE Certification
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Operations Manager
Kinnect —Cleveland, OH
- $75,000 - $82,000 a year
- Hybrid work
- Pass drug screening
- Mid-level
- Office
Quick Apply
People Operations Manager
Process Technology —Mentor, OH
- $95,000 - $115,000 a year
- Management
- Mid-level
- Mentoring
Quick Apply
14d
Commercial Strategy & Operations Manager
Henkel —Westlake, OH
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Operations Manager
Akron Barberton Summit County Continuum of Care —Akron, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
13d
Regional Operations Manager-West
Akron Children's Hospital —Medina, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Master's degree
Manager Ambulatory Site Operations- Bedford
BEDFORD HEALTH CENTER —Bedford, OH
- Full-time
- Nursing
- RN License
- Customer service
Operations Manager
Browns Fit —Cleveland, OH
- Weekends as needed
- Sales
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
2026-2027 Operations Manager
Breakthrough Public Schools Home Office —Cleveland, OH
- $47,252 - $55,590 a year
- Full-time
- School experience
- Google Workspace
- Word processing
- Disability insurance
- Health insurance
Juvenile Correctional Operations Manager
State of Ohio - Youth Services - Cuyahoga Hills Juvenile Correctional Facility —Highland Hills, OH
- $33.32 an hour
- Overtime
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid holidays
6d
Manager, Health Center Operations; 363
The Centers —Cleveland, OH
- $58,000 a year
- Full-time
- Spanish
- HIPAA
- English
Quick Apply
Practice Administrator (Clinical Operations Manager) NDSC
Akron Children's Hospital —Akron, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- RN License

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operations manager jobs near maple heights, oh

Sales Operations Manager

Ericson Manufacturing -
Willoughby, OH

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Performance dashboard reports
Staff supervision
Microsoft Outlook
Sales analytics & reporting tools
Managing teams in a customer support role
Dashboard creation
ERP systems
Dashboard creation support
Sales team management
Sales management systems proficiency
Leading team collaboration initiatives
CRM system proficiency
Sales leadership
Sales automation technologies
Cross-functional communication

Full Job Description

Sales Operations Manager

Overview: We are seeking an experienced Sales Operations Manager who will be responsible for leading Inside Sales and Customer Service operations while driving process excellence, CRM effectiveness, sales analytics, lead management, quoting discipline, and revenue growth support. This role serves as the operational backbone of the sales organization by managing customer service personnel, inside sales representatives, lead-management processes, sales reporting, forecasting support, and HubSpot CRM administration.

The ideal candidate combines strong leadership skills with hands-on experience in customer service, inside sales, CRM management, data quality, and business analytics. This individual will ensure timely customer response, accurate sales information, consistent CRM usage, clean opportunity tracking, and continuous improvement across the sales administration process.

Key Responsibilities:

Lead, coach, develop, and hold accountable the Inside Sales and Customer Service teams.
Establish department goals, KPI expectations, workflow standards, and service-level expectations.
Manage daily sales administration activities, quote support workflows, reporting rhythms, and process documentation.
Monitor sales pipeline activity, quote-to-order conversion, lead progression, open opportunities, and customer follow-up.
Prepare sales reports and support leadership with forecasting, planning, dashboards, and scorecards.
Serve as the primary administrator and subject matter expert for HubSpot CRM.
Maintain accurate CRM records, workflows, dashboards, reports, forms, pipelines, task views, and automation where appropriate.
Train employees on proper HubSpot usage, including tracking emails, logging activity, creating tasks, updating deals, and using templates or snippets.
Oversee customer service activities, including customer inquiries, order status requests, issue escalation, and complaint resolution coordination.
Collaborate with Sales, Marketing, Operations, Finance, Engineering, Accounting, and Product Management to improve communication, customer response, reporting accuracy, and process effectiveness.
Develop and support lead intake, assignment, qualification, follow-up, and closure processes.
Identify recurring customer or process issues and recommend improvements that increase speed, accuracy, sales effectiveness, and customer responsiveness.

Minimum Qualifications:

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field; equivalent experience may be considered.
Minimum of five years of experience in Inside Sales, Customer Service, Sales Operations, or a related leadership role.
Minimum of three years of staff management or team leadership experience.
Advanced proficiency with HubSpot CRM, including contact, company, and deal management; tasks; activity tracking; dashboards; reports; templates; and workflow concepts.
Strong Microsoft Office skills, especially Excel for reporting and analysis.
Experience working with ERP systems in a business-to-business or manufacturing environment.
Strong analytical, organizational, problem-solving, and communication skills.
Ability to work cross-functionally with Sales, Marketing, Operations, Finance, Engineering, and Product Management.

Preferred Qualifications:

Experience in manufacturing, electrical products, industrial distribution, or contractor supply channels.
HubSpot Sales Hub certification or equivalent practical CRM administration experience.
Experience aligning CRM, ERP, Outlook, marketing platforms, and business intelligence tools.
Experience with Power BI, advanced Excel dashboards, or similar reporting tools.
Lean, Six Sigma, continuous improvement, or business process documentation experience.

Benefits:

Medical, dental and vision Insurance
401(k)
401(k) Matching
Health Savings Account
Company Paid Life Insurance
Voluntary Life Insurance
Company Paid Short-term & Long-term Disability
Paid vacation & holidays

Ericson Manufacturing Company engineers and manufactures temporary power, lighting and electrical safety products for commercial/industrial construction, facility maintenance and other industries. Family owned and operated since 1918, our mission is to safeguard jobsites with quality and innovative solutions with a commitment to products made in the USA that provide ease of use and longevity in the field.

Ericson offers a competitive compensation and benefit program.

Want to learn more about Ericson? Check out our website: www.ericson.com

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):
*
How many years of experience do you have in sales operations, inside sales, customer service, or a related business function?
*
Do you have experience working in a manufacturing, industrial, electrical products, or B2B distribution environment?

What is your desired salary?
Do you want to tell us anything else about yourself?

Work Location: Hybrid remote in Willoughby, OH 44094

Quick Apply

Refine Your Search

operations manager jobs in maple heights, oh

Sales Operations Manager

Manager of Protective Finishes / Paint Operations Manager

Operations Shift Supervisor- 5 AM Start

Sales and Operations Management Trainee

Operations Manager

Contract and Tech Operations Manager

National Account Operations Manager

Operations Manager

Fleet Maintenance Operations Management Trainee - Chardon, OH

Operations Manager

People Operations Manager

Commercial Strategy & Operations Manager

Operations Manager

Regional Operations Manager-West

Manager Ambulatory Site Operations- Bedford

Operations Manager

2026-2027 Operations Manager

Juvenile Correctional Operations Manager

Manager, Health Center Operations; 363

Practice Administrator (Clinical Operations Manager) NDSC

I want to receive the latest job alert for operations manager in maple heights, oh

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