Top 207 Front desk manager Jobs in Maplewood, Mn

Front Office Manager
Confidential —Saint Paul, MN
- $60,000 - $70,000 a year
- Weekends as needed
- Writing skills
- Mid-level
- Hotel
Quick Apply
14h
Assistant General Manager
Doubletree St Paul East —Saint Paul, MN
- Mid-level
- Hotel
- Front desk
- Paid holidays
- Disability insurance
Quick Apply
Workplace Concierge
American Public Media Group —Saint Paul, MN
- $52,000 - $56,000 a year
- 8 hour shift
- Ability to walk for extended periods
- Mid-level
- Office
- Paid parental leave
- Health savings account
Front Office Manager/Hilton Minneapolis Airport
Remington Hospitality —Bloomington, MN
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Assistant Front Office Manager
InterContinental Minneapolis-St. Paul Airport —Minneapolis, MN
- Up to $60,000 a year
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d
Front Office Manager/Hilton Minneapolis Airport
Remington Lodging & Hospitality —Bloomington, MN
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Mornings
Planet Fitness - PF Baseline Fitness —Saint Paul, MN
- Full-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Office Operations Manager
Daulton Physical Therapy and Fitness LLC —Hudson, WI
- $22 - $25 an hour
- Part-time
- Mid-level
- Clinic
- In-person
- Continuing education credits
- Health insurance
Quick Apply
Front Desk Receptionist/Office Assistant
Ballard Clinic —Edina, MN
- $23 - $25 an hour
- Part-time
- Background check
- Private practice
- Customer service
- Health insurance
- Dental insurance
Quick Apply
3d
Aviation Services Coordinator
Seeds of Creation —Blaine, MN
- $23 - $35 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Solid Ground —White Bear Lake, MN
- $61,000 - $66,000 a year
- Google Workspace
- Mid-level
- Office
- Health savings account
- Paid holidays
Patient Care Coordinator
Look + See Eye Care —Minneapolis, MN
- $21.24 - $26.93 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
10d
Guest Services Manager
Hewing Hotel —Minneapolis, MN
- $60,000 - $65,000 a year
- Extended hours
- Microsoft Word
- Ability to walk for extended periods
- Writing skills
- AD&D insurance
- Paid holidays
Quick Apply
1d
Front Desk Part Time
Planet Fitness - PF Baseline Fitness —Saint Paul, MN
- Full-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Human Resources & Office Manager
A This Little Piggy Catering, Inc —Farmington, MN
- $50,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Office Manager
EVERIDGE —Plymouth, MN
- $24 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Front Desk Weekends
Planet Fitness - PF Baseline Fitness —Saint Paul, MN
- Weekends as needed
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Scheduling Manager / Front Desk Receptionist
Tooth & Co Pediatric Dentistry —Minneapolis, MN
- $40,000 - $52,000 a year
- Full-time
- Background check
- Dental office
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
9d
Front Desk Night Auditor
enVision Hotels St. Paul South —South Saint Paul, MN
- $16 - $17 an hour
- Full-time
- Bilingual
- Hospitality
- Microsoft Excel
- Paid time off
- Employee discount
Quick Apply
13d
Registration Coordinator Medical
Native American Community Clinic —Minneapolis, MN
- $20 - $22 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
13d

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Front Office Manager

Confidential
Saint Paul, MN

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
14 hours ago

Qualifications

Computer operation
Managing teams in a customer support role
Managing hospitality teams
Inventory management software
Team development
Attention to detail
Decision making
Problem-solving
Property management systems (PMS)
Computer skills
Office management
Team motivation (leadership skill)
Negotiation

Full Job Description

Position Summary: Confidential Posting:

Front Office Manager in leading and supervising daily Front Office operations, ensuring all activities are carried out in accordance with hotel policies, brand standards, and corporate guidelines. This role is responsible for delivering exceptional guest service, driving operational efficiency, and supporting the team to meet departmental financial and service goals.

The Front Office Manager plays a key role in creating a warm and welcoming environment for every guest. By leading the front office team and ensuring exceptional service throughout the guest journey—from arrival to departure—this position helps deliver seamless, memorable experiences that exceed guest expectations. The role supports staff development, fosters a positive team culture, and helps resolve guest concerns promptly and professionally, ensuring outstanding guest satisfaction.

Position Summary:
The Front Office Manager is responsible for ensuring the highest level of guest satisfaction, upholding brand standards, and overseeing daily front desk operations. This position primarily works at the front desk, leading and supporting a team to deliver exceptional guest experiences while maintaining operational efficiency. The Front Desk Manager fosters a welcoming environment and ensures every guest receives personalized, world-class service.

Key Responsibilities:

Review VIP reservations, amenity orders, and resumes for incoming and in-house guests.
Update the computer system by inputting inventory and non-inventory groups.
Control the suite book to ensure suites and special blocks are handled correctly.
Compute daily payroll, schedules, and other reports.
Analyze data and make decisions based on previous experience and knowledge of circumstances to prepare a daily forecast of expected arrivals and departures.
Perform front desk supervisor duties as required. Handle cash, make change, balance, and assign house bank.
Count cash and other methods of payment at the end of the shift to verify and balance the house bank.
Remain calm and alert, especially during emergencies and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
Plan and implement detailed steps by using experienced judgment and discretion.
Communicate effectively both verbally and in writing to provide clear direction to staff.
Observe performance and encourage improvement.
Administer disciplinary procedures. Monitor lobby traffic and make staffing adjustments accordingly.
Provide safety deposit boxes for guests by escorting them to the vault, pulling the box from the vault, and carrying it to the customer.
File access slips in room order.
Prepare a weekly forecast of expected arrivals and departures.
Perform the duties of Guest Service Agent, Reservation Agent, and Telephone Operator in a friendly and courteous manner to ensure guest satisfaction.
Other duties as assigned by the Front Office Manager, such as assisting in the role of manager on duty.
Oversee the daily operations of the front desk to ensure smooth guest check-ins and check-outs.
Drive guest satisfaction by addressing guest concerns promptly and ensuring positive guest experiences.
Maintain and enforce all policies, procedures, and service standards.
Ensure accurate guest billing and pay attention to detail in handling all transactions.
Collaborate with housekeeping, maintenance, and other departments to resolve guest issues and enhance their stay.
Monitor and manage room availability and reservations to optimize hotel occupancy and revenue.
Handle guest inquiries, complaints, and requests professionally, aiming for effective resolution and service recovery.
Conduct staff performance evaluations, provide feedback, and ensure continuous professional development.
Assist with scheduling and ensuring the front desk is appropriately staffed during peak and off-peak times.
Maintain a positive, professional, and efficient front desk operation while managing shifts and workload.

Qualifications:

Previous experience in a hotel or hospitality environment, with at least 3-5 years in a management role.
Strong knowledge of front desk operations, including check-in/check-out procedures and guest services.
Exceptional customer service and communication skills, with the ability to handle high-pressure situations.
Ability to lead and motivate a team, focusing on guest satisfaction and brand compliance.
Proficiency with hotel management software and reservation systems.
Detail-oriented with strong organizational and multitasking abilities.
Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.
A positive attitude and professional demeanor.

Preferred Qualifications:

Experience in a luxury or full-service hotel environment.
Bachelor’s degree in Hospitality Management or a related field.

Decision!

Pay: $60,000.00 - $70,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

front desk manager jobs in maplewood, mn

Front Office Manager

Assistant General Manager

Workplace Concierge

Front Office Manager/Hilton Minneapolis Airport

Assistant Front Office Manager

Front Office Manager/Hilton Minneapolis Airport

Front Desk Mornings

Office Operations Manager

Front Desk Receptionist/Office Assistant

Aviation Services Coordinator

Operations Manager

Patient Care Coordinator

Guest Services Manager

Front Desk Part Time

Human Resources & Office Manager

Office Manager

Front Desk Weekends

Scheduling Manager / Front Desk Receptionist

Front Desk Night Auditor

Registration Coordinator Medical

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