Top 491 Service desk associate Jobs in Marietta, Ga

LEAD CONCIERGE 3PM - 11 PM
Parc Communities LLC —Atlanta, GA
- $19 an hour
- Full-time
- Management
- Mid-level
- Ability to lift 50 pounds
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3d
Customer Support Representative
Expert Technical Solutions —Atlanta, GA
- $45,000 - $54,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
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10h
Front Desk Associate
Dogtopia of Sandy Springs —Atlanta, GA
- $14 an hour
- Part-time
- Computer literacy
- Data entry
- In-person
- Opportunities for advancement
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Front Desk Associate
FirstService Residential —Atlanta, GA
- $19.00 - $21.50 an hour
- Extended hours
- Office
- Ability to lift 50 pounds
- Organizational skills
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1d
Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
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PT Front Desk Associate
Life University —Marietta, GA
- Full-time
- Basic math
- Clinic
- Associate's degree
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Helpdesk Support Technician
Southeastern Computer Associates, LLC —Kennesaw, GA
- $45,000 - $65,000 a year
- Full-time
- System design
- Mid-level
- Windows
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3d
Front Desk Associate (Part Time)
FirstService Residential —Atlanta, GA
- $19.00 - $21.50 an hour
- Extended hours
- Office
- Ability to lift 50 pounds
- Organizational skills
- Dental insurance
- Vision insurance
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1d
Front Desk Associate
Crunch Fitness - CR Holdings —Marietta, GA
- Part-time
- Spanish
- English
- Organizational skills
- Disability insurance
- Health insurance
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Guest Service Representative
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
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IT Support Specialist I
Priority Technology Holdings, LLC —Alpharetta, GA
- $23 - $27 an hour
- Full-time
- Google Workspace
- Windows
- Associate's degree
- Health savings account
- Employee stock purchase plan
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HELP DESK TECH TIER 1
HOOTERS OF AMERICA —Atlanta, GA
- $18 an hour
- Microsoft Excel
- Writing skills
- Mid-level
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Front Desk Agent
Homewood Suites Atlanta Perimeter Center —Atlanta, GA
- $16 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
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9d
Front Desk Agent
Hyatt Place Atlanta/Perimeter Center —Dunwoody, GA
- $16.50 - $17.50 a week
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
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Front Desk Associate/Patient Services Liaison
THOMAS EYE GROUP PC —Sandy Springs, GA
- Full-time
- HIPAA
- High school diploma or GED
- Entry level
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Hospitality Associate
Midtown Athletic Clubs —Atlanta, GA
- Part-time
- Communication skills
- Entry level
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HELP DESK TECH TIER 2
HOOTERS OF AMERICA —Atlanta, GA
- $45,000 a year
- On call
- Microsoft Excel
- 6 years
- Computer Science
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Customer Service Specialist
Alliance Spine and Pain Centers —Marietta, GA
- No weekends
- Remote
- 1 year
- Associate's degree
- Medical terminology
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Medical Front Desk Patient Services Representative
Vascular Surgical Associates, P.C. —Marietta, GA
- From $17 an hour
- Full-time
- Background check
- Surgery
- Microsoft Office
- Disability insurance
- Health insurance
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9d
Front Desk Agent
Reverb By Hard Rock Downtown Atlanta —Atlanta, GA
- $16 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply

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service desk associate jobs near marietta, ga

LEAD CONCIERGE 3PM - 11 PM

Parc Communities LLC -
Atlanta, GA

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Job Details

Full-time
$19 an hour
3 days ago

Qualifications

Resident conversation engagement
Serving clients
Spreadsheets
Maintaining patient confidentiality
Employee relationship building
Working with seniors
Resident rapport building
Productivity software

Full Job Description

Founded in 2000 and proudly based in Atlanta, Parc Communities is a recognized leader in upscale, hospitality-driven senior living. We create vibrant environments where residents thrive through thoughtfully designed independent living, assisted living, and memory care experiences, set in premier locations and featuring innovative, lifestyle-focused amenities.

What truly sets Parc Communities apart is our culture. Our core values—Passion, Empathy, Integrity, Resourcefulness, and Excellence—guide how we serve, lead, and support one another every day. We believe that meaningful connections, genuine care, and a commitment to doing what’s right define exceptional senior living.

At the heart of everything we do is our timeless motto: at all times, we are ladies and gentlemen serving ladies and gentlemen. This philosophy shapes the experience we provide not only to residents and their families, but also to our associates. We foster a respectful, collaborative workplace where people feel valued, empowered, and inspired to grow, making Parc Communities an employer of choice for those who want to make a lasting difference.

The Lead Concierge assures the delivery of an exemplary level of service to residents and visitors by supervising the concierge team in proper telephone and hospitality skills. The Lead Concierge works directly with residents, community managers, and ParcCare to coordinate service schedule and has responsibility for assisting residents as needed about the property. The Lead Concierge is a goodwill ambassador and must always present a cheerful, helpful attitude in his/her work with the public.

REPORTS TO:

Department: General & Administrative

Primary: Business Office Manager

FLSA STATUS:

Non-Exempt

SALARY: $19.00 3 PM - 11 PM

QUALIFICATIONS AND REQUIREMENTS:

Intermediate understanding of Microsoft Office
Excellent customer service skills
Exceptional ability to organize, prioritize and multi-task in an extremely dynamic environment
Effective problem-solving skills and strong desire to help those who have questions and problems
Ability to interact and build relationships with older adults
Ability to convey a positive and professional image to residents, family members, visitors and co-workers

ESSENTIAL FUNCTIONS:

Tasks may include, but are not limited to the following:

Staff the front desk, answer multi-line telephone, respond to calls for assistance by residents, prospects and the general public and dealing as needed with various activities for the good of the residents
Assist Business Office Manager with training of new front desk staff
Assist staff in providing and coordinating services to residents, families, and guests including activities calls for trips
Monitor quality assurance in common areas such as public restrooms, game rooms, library, lobby, media room, laundry rooms, dining rooms, and other community areas
Ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life-safety systems, building alarms and investigating any unusual activity
Complete daily check-in procedure
Inform supervisor of any resident issues or concerns
Assist residents and staff in solving problems
Create and maintain an environment for residents, families, and guests that is customer friendly. Must respect and value the uniqueness of each individual
Greet visitors in a friendly, courteous, and professional manner
Support and assist the resident-centered activity programs
Track and record data that is reflected on resident accounts (i.e., additional services, meals, etc.) Double check dates and amounts; make sure to turn in all ancillary slips and spreadsheets on the 25th of each month

REQUIRED COMPETENCIES:

Establish and maintain constructive working relationships with co-workers, residents, families and visitors
Maintain confidentiality of verbal and written information pertaining to residents and community operations
Adaptability- able to change tasks quickly as business needs dictate
Uses discretion when dealing with sensitive and confidential information
Ability to execute under pressure
Promote Parc Communities in a positive way
Employees will always work to the standards defined in the Parc 20 Basics, The Four Steps of Service, and the Parc Communities Credo
Residents always come first, and their needs will be met unless there is a conflict with the needs of others or the organization as a whole
Neat appearance, adherence to dress code and good personal hygiene is expected

WORK ENVIRONMENT AND PHYSICAL DEMANDS/TRAVEL REQUIREMENTS:

Working hours are as agreed with the Business Office Manager. Weekend duty can be expected
Ability to sit and type at a computer terminal for long periods of time utilizing close vision to review reports and

documents

Possible exposure to unpleasant odors
Possible exposure to chemicals as identified in the MSDS Manual
Possible exposure to verbal aggression from vendors, guests, residents and/or family members
Continuous exposure to clients and/or family members who may be under stress
Work may involve lifting resident luggage or grocery bags (up to 50 pounds, using proper body mechanics)
Heated/air conditioned, well-lit community with minimal barriers

It is the policy of Parc Communities to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.

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service desk associate jobs in marietta, ga

LEAD CONCIERGE 3PM - 11 PM

Customer Support Representative

Front Desk Associate

Front Desk Associate

Service Desk Analyst - Tier I

PT Front Desk Associate

Helpdesk Support Technician

Front Desk Associate (Part Time)

Front Desk Associate

Guest Service Representative

IT Support Specialist I

HELP DESK TECH TIER 1

Front Desk Agent

Front Desk Agent

Front Desk Associate/Patient Services Liaison

Hospitality Associate

HELP DESK TECH TIER 2

Customer Service Specialist

Medical Front Desk Patient Services Representative

Front Desk Agent

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