Top 11613 Shift manager Jobs in Marietta, Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Property Manager
Highmark Residential, LLC —Kennesaw, GA
- Full-time
- Basic math
- Mid-level
- Residential
- Paid parental leave
- Paid holidays
Operations Manager Second Shift
Jibe Staffing —Marietta, GA
- $70,000 - $76,000 a year
- Weekends as needed
- Customer service
- ERP systems
- Analysis skills
Quick Apply
5d
Office Manager
Classic Commercial Services —Alpharetta, GA
- $18 - $25 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Paid time off
Quick Apply
Inventory Supervisor
US Foods, Inc. —Norcross, GA
- $55,000 - $90,000 a year
- Full-time
- Sales
- Marketing
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Nutrition & Food Services Assistant - Retail
3110 Kennestone Hospital, Inc. —Marietta, GA
- Weekends as needed
- Basic math
- English
- High school diploma or GED
6d
Assistant Regional Manager - Marietta, GA
Go Store It —Marietta, GA
- $22 - $23 an hour
- Full-time
- Reliable transportation
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
ATL – Household Manager & Family Assistant (Atlanta, GA)
Sage Haus —Atlanta, GA
- $30 - $45 an hour
- Part-time
- Background check
- Mid-level
- Children
Quick Apply
Front Office Supervisor
Embassy Suites Kennesaw —Kennesaw, GA
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Member Services Representative Part Time
Planet Fitness - Eclipse Fitness Group —Marietta, GA
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Bakery Team Member (Service Counter) - Full Time
Whole Foods Market —Kennesaw, GA
- $15.00 - $24.40 an hour
- 8 hour shift
- Ability to lift 50 pounds
- Bakery
- Organizational skills
- Store discount
- Paid time off
1d
Shift Leader - $18/hr.
Portillos Hot Dogs, LLC —Kennesaw, GA
- $18 an hour
- Full-time
- Inventory control
- Military
- Restaurant management
- Employee stock purchase plan
- Health insurance
Quick Apply
Purchasing & Receiving Clerk - Nutrition & Food Services
3110 Kennestone Hospital, Inc. —Marietta, GA
- Full-time
- English
- High school diploma or GED
- Food service experience
6d
Assistant General Manager (ATL)
CLEAR - Field —Atlanta, GA
- $90,000 - $100,000 a year
- Weekends as needed
- 6 years
- Mentoring
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
Medical Reception Supervisor
Nore Health —Marietta, GA
- $55,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Quick Apply
5d
Full Time Assistant Store Manager (Store 3779)
GameStop Inc —Marietta, GA
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Office Services Site Supervisor
IST Management Services —Atlanta, GA
- $23 - $25 an hour
- Full-time
- Customer service
- Word processing
- Mid-level
- Disability insurance
- Health insurance
2d
Department Supervisor
H&M —Atlanta, GA
- $19.22 - $22.39 an hour
- Full-time
- Mid-level
- Communication skills
- Commercial
- Commuter assistance
- Paid holidays
Quick Apply
7Brew Manager GA
7 Brew —Marietta, GA
- $55,000 - $70,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Shift Supervisor - Full Time
Trulieve —Marietta, GA
- $16.50 an hour
- Weekends as needed
- Remote
- Background check
- English
- Mid-level
- Paid time off
Quick Apply
9d

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Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

shift manager jobs in marietta, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Property Manager

Operations Manager Second Shift

Office Manager

Inventory Supervisor

Nutrition & Food Services Assistant - Retail

Assistant Regional Manager - Marietta, GA

ATL – Household Manager & Family Assistant (Atlanta, GA)

Front Office Supervisor

Member Services Representative Part Time

Bakery Team Member (Service Counter) - Full Time

Shift Leader - $18/hr.

Purchasing & Receiving Clerk - Nutrition & Food Services

Assistant General Manager (ATL)

Medical Reception Supervisor

Full Time Assistant Store Manager (Store 3779)

Office Services Site Supervisor

Department Supervisor

7Brew Manager GA

Shift Supervisor - Full Time

I want to receive the latest job alert for shift manager in marietta, ga

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