Top 408 Patient services representative Jobs in Martinez, Ca

Member Support Specialist
One Medical —San Rafael, CA
- $24 an hour
- Full-time
- Google Workspace
- Computer literacy
- Clinic
- Commuter assistance
- Paid parental leave
7d
Patient Care Coordinator - Treatment, Scheduling & Insurance
Tara Hills Dental —Pinole, CA
- $29 - $37 an hour
- Full-time
- Private practice
- Dental office
- 5 years
- Free parking
- Profit sharing
Quick Apply
4d
Cantonese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $22.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Administrative Assistant (Monday-Friday - Union Square on Sutter St.)
One Medical —San Francisco, CA
- $24 an hour
- Full-time
- Google Workspace
- Computer literacy
- US work authorization
- Commuter assistance
- Paid parental leave
10d
Patient Services Representative
Insync Consulting Services LLC —San Francisco, CA
- $25 an hour
- Full-time
- Outpatient experience
- Administrative experience
- Clinic
Quick Apply
18h
Medical Receptionist
NorCal Imaging Centers —Concord, CA
- $23 - $26 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
Patient Services Representative-Ambulatory
Alameda Health System —Oakland, CA
- $36.55 an hour
- Per diem
- Bilingual
- Dental office
- High school diploma or GED
- Health insurance
Referral Specialist - Patient Access and Revenue Cycle Admin - Per Diem - 8 Hour - Days
John Muir Health —Walnut Creek, CA
- $27.03 - $36.50 an hour
- 8 hour shift
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
Clinic Assistant
Rogers Memorial Hospital, Inc. —Walnut Creek, CA
- $25.69 - $34.52 an hour
- Part-time
- High school diploma or GED
- Clinic
- Organizational skills
- Wellness program
- Disability insurance
Quick Apply
10d
Patient Services Representative II
Sutter Health —San Francisco, CA
- $31.28 - $43.78 an hour
- Weekends as needed
- Microsoft Outlook
- Writing skills
- High school diploma or GED
6d
Scheduler
BASS MEDICAL GROUP —Walnut Creek, CA
- Spanish
- Vital signs
- 1 year
Quick Apply
Part time front desk receptionist
Beyond Chiropractic —Walnut Creek, CA
- $22 an hour
- Part-time
- Clinic
- Organizational skills
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
5d
Patient Services Representative, Urology
Sutter Health —San Francisco, CA
- $32.16 - $45.02 an hour
- 8 hour shift
- Microsoft Outlook
- Writing skills
- High school diploma or GED
Client Coordinator - Integrative Mental Health Practice
The Connective —Benicia, CA
- $25 - $27 an hour
- Part-time
- Hybrid work
- Computer literacy
- HIPAA
- Office
- Commuter assistance
- Health insurance
Quick Apply
9d
Patient Access Representative II
Sutter Health —San Francisco, CA
- $35.08 - $49.10 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
Patient Access Representative
Sutter Health —San Francisco, CA
- $32.30 - $43.34 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
12d
Administrative Assistant
DAVITA —Pinole, CA
- $25 - $30 an hour
- Part-time
- Spanish
- Medical office experience
- Administrative experience
- Paid training
- Paid holidays
14d
Ward Ckerk/Receptionist
Alhambra Post Acute —Martinez, CA
- $18 - $20 an hour
- Full-time
- Skilled nursing facility
- Computer literacy
- HIPAA
- Opportunities for advancement
Quick Apply
5d
Front Office Dental Receptionist
Pleasant Hill Dentistry —Pleasant Hill, CA
- $18 - $24 an hour
- Part-time
- Dental office
- Customer service
- High school diploma or GED
- Dental insurance
- Flexible schedule
Quick Apply
12d
Patient Care Coordinator
Specialty1 Partners —Lafayette, CA
- $25 - $29 an hour
- Dental office
- High school diploma or GED
- Critical & Intensive Care
- Health savings account
- Disability insurance
Quick Apply

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Member Support Specialist

One Medical -
San Rafael, CA

Apply Now

Job Details

Full-time
$24 an hour
7 days ago

Benefits

Commuter assistance
Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Sabbatical
Life insurance

Qualifications

Customer communication
Technical Proficiency

Full Job Description

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As a Member Support Specialist (Administrative Assistant) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:

Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.
Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life in order to interact with team members and patients and complete daily work
Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

At least 1 year of experience in high touch customer or patient facing roles
Strong written and verbal communication skills
Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges
Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously

Competitive salary: the base pay for this position is $24.00 per hour based on a full time schedule.

This is a full-time role based in-person with our team and patients at offices in San Rafael, CA Monday to Friday 7:30 AM to 6:00 PM.

Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today

Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends and family
Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

In addition to the comprehensive benefits package outlined above, practicing clinicians also receive

Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
UpToDate Subscription - An evidence-based clinical research tool
Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
Discounted rate to attend One Medical’s Annual REAL primary care conference

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Apply Now

Refine Your Search

patient services representative jobs in martinez, ca

Member Support Specialist

Patient Care Coordinator - Treatment, Scheduling & Insurance

Cantonese-English Bilingual Healthcare Customer Service Representative - Remote in California

Administrative Assistant (Monday-Friday - Union Square on Sutter St.)

Patient Services Representative

Medical Receptionist

Patient Services Representative-Ambulatory

Referral Specialist - Patient Access and Revenue Cycle Admin - Per Diem - 8 Hour - Days

Clinic Assistant

Patient Services Representative II

Scheduler

Part time front desk receptionist

Patient Services Representative, Urology

Client Coordinator - Integrative Mental Health Practice

Patient Access Representative II

Patient Access Representative

Administrative Assistant

Ward Ckerk/Receptionist

Front Office Dental Receptionist

Patient Care Coordinator

I want to receive the latest job alert for patient services representative in martinez, ca

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