Top 50 Account representative Jobs in Martinsburg, Wv

Customer Service Representative: Society Account Manager
Wolters Kluwer —Hagerstown, MD
- $34,000 - $57,500 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Account Representative - State Farm Agent Team Member
Garrett Murray - State Farm Agent —Berkeley Springs, WV
- $50,000 - $75,000 a year
- Full-time
- Office
- Leadership
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Logistics Coordinator (Entry Level)
Allen Lund Company, LLC —Winchester, VA
- Full-time
- Office
- Reliable transportation
- Communication skills
- 401(k) matching
Quick Apply
Revenue Cycle Specialist - Patient Accounts
Meritus Medical Center Inc —Hagerstown, MD
- $18.00 - $25.09 an hour
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Disability insurance
- Health insurance
Quick Apply
Accounts Receivable Clerk
DIGGING & RIGGING INC —Hagerstown, MD
- Background check
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
14d
Account Associate - State Farm Agent Team Member
Lank Johnson - State Farm Agent —Charles Town, WV
- $60,000 - $80,000 a year
- Full-time
- Sales
- Office
- Organizational skills
- Paid time off
- Opportunities for advancement
Quick Apply
Accounts Payable/Accounts Receivable Specialist
Horizon Goodwill —Hagerstown, MD
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Finance
Quick Apply
Accounts Payable Specialist
Homewood Living Ministries —Williamsport, MD
- $23.50 - $27.50 an hour
- Full-time
- Word processing
- Mid-level
- Office
- Health insurance
- Dental insurance
Accounts Receivable Representative
Selma Medical Associates, Inc. —Winchester, VA
- $24 - $26 an hour
- Full-time
- Medical office experience
- Internal Medicine
- Mid-level
- Health savings account
- Health insurance
Quick Apply
6d
Account Associate - State Farm Agent Team Member
Garrett Murray - State Farm Agent —Berkeley Springs, WV
- $50,000 - $75,000 a year
- Full-time
- Sales
- Office
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
Account Specialist
Motion Industries (MOT) —Winchester, VA
- Weekends as needed
- Mid-level
- High school diploma or GED
- Business development
- Paid holidays
- Health insurance
Quick Apply
Accounting Specialist (Accounts Payable & Receivable)
NuView —Winchester, VA
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
12d
Account Representative - State Farm Agent Team Member
Kasey Crafts - State Farm Agent —Charles Town, WV
- $30,000 - $63,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Personal Lines Account Executive
Blue Ridge Risk Partners —Hagerstown, MD
- $48,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Insurance Account Representative
State Farm Agency —Hagerstown, MD
- $35,000 - $40,000 a year
- Full-time
- Hospitality
- No experience needed
- Office
- Paid time off
- Opportunities for advancement
Quick Apply
2d
Account Representative - State Farm Agent Team Member
Peter Walther - State Farm Agent —Winchester, VA
- $19 - $21 an hour
- Part-time
- Office
- Communication skills
- Marketing
- Profit sharing
- Paid holidays
Quick Apply
Customer Accounts Advisor
MID-ATLANTIC WOLF PACK LLC —Martinsburg, WV
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Account Manager- Merchant Services
Huntington Bank —Hagerstown, MD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Paid holidays
5d
Account Associate - State Farm Agent Team Member
T.D. Clayton - State Farm Agent —Winchester, VA
- $50,000 - $75,000 a year
- Full-time
- Sales
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Kasey Crafts - State Farm Agent —Ranson, WV
- $44,000 - $64,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Representative: Society Account Manager

Wolters Kluwer -
Hagerstown, MD

Apply Now

Job Details

Full-time
$34,000 - $57,500 a year

Benefits

Commuter assistance
Paid parental leave
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance

Qualifications

Customer communication

Full Job Description

Job Summary

The Society Account Manager delivers world-class customer service with a high level of professionalism, diplomacy, and knowledge about society partners and their journals. Our values propel us to put the customer at the center of everything we do, honor our commitment to continuous improvement and innovation, aim high and deliver the right results, and, most importantly, win as a team.

The Society Account Manager manages the relationship between Wolters Kluwer and the society for membership/subscriber services and is the most highly visible person regarding fulfilling the membership benefits. The Society Account Manager serves as the primary source of communication with the society regarding membership lists and other membership attributes.

Communication between the society and the Society Account Manager requires the utmost tact, diplomacy, and professionalism and is guided by the Publisher, who helps provide a unified message. Society Account Manager communication is proactive and definitive for anticipating the needs of the society and their members. The publisher and the Society Account Manager work together on Membership/subscriber changes or problems and communicate these changes to the Society and the Product Line Teams.

The Society Account Manager is familiar with and complies with any service-level agreements defined between Wolters Kluwer and the society. The Society Account Manager can do so with the support of a team comprised of society member care representatives and a data control analyst (as well as members outside of the Society Services, such as publishers, circulation coordinators, marketing, etc.).

Essential Duties and Responsibilities

Liaise with Society Member Care for requesting various membership/subscriber benefits or serving as issue escalation path when member trend has been identified

Oversee society billing for assigned accounts, including maintaining billing schedules, preparing society billing based on individual contract terms, and working with Accounts Receivable to collect on past due invoices

Document and share rules of engagement with publishing and society partners with annual attribute letter that spells out our services and rules that we will follow with list management and invoicing

Communicate to Publishers any issues, updates, or status changes of society membership

Liaise with Periodical Operations to coordinate the society membership list schedule with the production schedule

Liaise with Data Control team for various data needs, such as list comparisons, list uploads, identifying data anomalies, and confirming member counts for invoicing purposes

Education

High school diploma, GED, or equivalent required

Experience

1+ years experience with one or more of the following: customer service, membership management, list management, or invoicing
Strong organization, prioritization, and communication skills
Ability to problem-solve and follow through to resolution
Advanced knowledge of Microsoft Office/Office 365 tools beneficial
Experience with CRM system such as Salesforce Service Cloud beneficial

Other Knowledge, Skills, Abilities

Strong interpersonal, written, and verbal communication skills, including articulating to management, society leaders, society members, and others
Ability to maintain professionalism and a high level of service through complex customer interactions
Ability to multitask and prioritize/change direction as needed
Well organized and able to prioritize within a fast-paced team environment
Patient and helpful to customers as well as internal key stakeholders under pressure

Travel Requirements

Minimal

Physical Demands

Normal office environment

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and requirements.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$34,000.00 - $57,500.00 USD

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Apply Now

Refine Your Search

account representative jobs in martinsburg, wv

Customer Service Representative: Society Account Manager

Account Representative - State Farm Agent Team Member

Logistics Coordinator (Entry Level)

Revenue Cycle Specialist - Patient Accounts

Accounts Receivable Clerk

Account Associate - State Farm Agent Team Member

Accounts Payable/Accounts Receivable Specialist

Accounts Payable Specialist

Accounts Receivable Representative

Account Associate - State Farm Agent Team Member

Account Specialist

Accounting Specialist (Accounts Payable & Receivable)

Account Representative - State Farm Agent Team Member

Personal Lines Account Executive

Insurance Account Representative

Account Representative - State Farm Agent Team Member

Customer Accounts Advisor

Account Manager- Merchant Services

Account Associate - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

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