Top 556 Appointment coordinator Jobs in Maryland

Referral Management (Non-Nurse) Reviewer
Zimmerman Associates, Inc. —Bethesda, MD
- $24.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
Biologics Coordinator
Lauring Dermatology LLC —Middle River, MD
- $21 - $23 an hour
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Referral Management (Non-Nurse) Reviewer
Zimmerman Associates, Inc. —Bethesda, MD
- $23.56 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Crisis Response Shift Supervisor
TurnAround, Inc. —Towson, MD
- $24 - $28 an hour
- Weekends as needed
- Bilingual
- Background check
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Staffing Coordinator
North Oaks Communities —Pikesville, MD
- $24.50 an hour
- Full-time
- 18 years or older
- Writing skills
- HIPAA
- Free parking
- Paid holidays
Quick Apply
Call Center Operator - Healthcare
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Ob/Gyn
- 403(b) matching
- Paid holidays
2d
Medical Management Coordinator I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $39,024 - $71,544 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- 3 years
- 401(k)
Quick Apply
7d
Patient Service Coordinator
MedStar Health —White Plains, MD
- $18.70 - $32.72 an hour
- Full-time
- Urgent Care
- High school diploma or GED
- Computer skills
3d
Patient Coordinator
GAP SOLUTIONS INC —Bethesda, MD
- $85,000 - $105,000 a year
- Email
- Writing skills
- Mid-level
- Bachelor's degree
Quick Apply
Insurance Verification Coordinator
Center for Vein Restoration —Greenbelt, MD
- $20 - $22 an hour
- Full-time
- Medical office experience
- Administrative experience
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Scheduling Coordinator, Primary Care
University of Maryland Medical System —Millersville, MD
- Full-time
- Computer literacy
- Primary Care
- High school diploma or GED
4d
Patient Service Coordinator MHUC
MedStar Health —Rockville, MD
- $18.70 - $32.72 an hour
- Full-time
- Urgent Care
- High school diploma or GED
- Computer skills
Receptionist/Appointment Coordinator Call Center
Jim Coleman Honda —Clarksville, MD
- $40,000 - $60,000 a year
- Weekends as needed
- Dealership
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Patient Service Coordinator
Johns Hopkins University —Timonium, MD
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Quick Apply
Front Desk Receptionist-Patient Care Coordinator
Lifetime Smile —Gaithersburg, MD
- $22 - $28 an hour
- Full-time
- Dental office
- US work authorization
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
Patient Service Coordinator (Cardiology)
Johns Hopkins University —Timonium, MD
- $33,696 - $59,904 a year
- Full-time
- Background check
- High school diploma or GED
- University
Patient Care Coordinator
Meg Fox Aesthetics —Towson, MD
- $20 - $22 an hour
- Part-time
- Inventory management
- Merchandising
- No experience needed
- 401(k)
- Employee discount
Quick Apply
8d
Patient Access Coordinator
Luminis Health —Lanham, MD
- $18 - $25 an hour
- Part-time
- Hospital
- HIPAA
- High school diploma or GED
- AD&D insurance
- Paid holidays
Patient Services Coordinator (Confirmation Team)
Center for Vein Restoration —Greenbelt, MD
- $18 - $22 an hour
- Full-time
- Spanish
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Patient Care Coordinator
Total Dental Care —Germantown, MD
- $25 - $30 an hour
- Full-time
- Dental office
- HIPAA
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply

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Referral Management (Non-Nurse) Reviewer

Zimmerman Associates, Inc. -
Bethesda, MD

Apply Now

Job Details

$24.13 an hour

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Customer service
Associate's degree
Medical terminology

Full Job Description

Zimmerman Associates, Inc. (ZAI) is seeking to hire multiple Referral Management (Non-Nurse) Reviewers to support our contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Region’s premier authority for appointment coordination and referral management services for beneficiaries within the Defense Health Network.

Pay Rate: $24.13 per hour plus $5.09 Health & Wellness Fringe

Role and Responsibilities:

Referral Management (Non-Nurse) Reviewers will facilitate centralized product line and specialty referrals for Active-Duty Service Members and TRICARE Prime beneficiaries enrolled at Military Treatment Facilities (MTFs) within the National Capital Region.

This is an onsite opportunity

Qualifications / Skills / Experience:

Minimum of an Associate’s degree
At least 2 years of experience in Utilization Management, Referral Management, Authorization/Denials, or Medical Claims Processing/Insurance Referral
U.S. Citizenship required, with the ability to obtain a Public Trust Clearance
Knowledge of medical care criteria such as InterQual, Milliman Ambulatory Care Guidelines, Specialty Referral Guidelines (SRGs), or other evidence-based Military Health System (MHS) guidelines
Familiarity with medical terminology and ability to learn MHS, VA-DOD Sharing Program, TRICARE, HIPAA, and release of medical information protocols
Excellent communication and interpersonal skills
Strong customer service orientation
Understanding of Access to Care Standards within the Direct Care System
Attention to detail, including correct use of deferral codes
Strong organizational skills with ability to prioritize tasks and manage time effectively
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) and internet navigation

Essential Tasks:

Review and process referrals for administrative and clinical completeness and appropriateness, completing disposition within 24 hours of referral date
Collaborate with appointing centers, case managers, product line nurses, providers, clinics, managed care contractors, and other healthcare team members to ensure appropriate use of Direct Care and civilian network resources
Ensure patients are scheduled with the right provider, at the right time and place
Review compliance with Specialty Referral Guidelines (SRGs) per IRMAC protocols
Complete and return Clear Legible Reports (CLR) to ordering civilian providers within required Return of Favorable Response (ROFR) timelines
Manage telephone, written, and electronic communications regarding specialty appointments and referrals
Monitor and process referral management worklists (e.g., Genesis Work Lists) to ensure timely consult processing
Communicate referral status to patients, including benefit counseling and advocacy resources as needed
Reschedule or redirect patients within 3 days when referrals are disapproved or invalid, advising on other care options and Line-of-Duty issues
Receive and enter ROFR referrals in MHS-GENESIS from Military Contractor Support Centers (MCSC) portals for assigned specialties/product lines, adhering to all timelines and business rules
Verify patient eligibility and update demographics in MHS-GENESIS
Document patient interactions, especially when appointments are refused, and coordinate with Beneficiary Counselor and Assistance Coordinator as appropriate
Coordinate with product line nurses and clinics for special accommodations
Interface with MCSC and multidisciplinary teams to ensure referral appropriateness
Submit referrals to non-network providers for TRICARE Service Center medical necessity reviews
Monitor referral management voicemail and return patient calls within established guidelines
Provide External Provider Referral Online (EPRO) information as requested
Close unused referrals following DHA IPM and NCR Medical Directorate policies, notifying ordering providers accordingly
Orient and train new IRMAC staff on referral processes and timelines
Perform other duties as assigned

Zimmerman Associates, Inc. is an equal opportunity employer. We comply with Federal and State Equal Opportunity laws and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status, or any other protected status.

#INDSPN

Apply Now

Refine Your Search

appointment coordinator jobs in maryland

Referral Management (Non-Nurse) Reviewer

Biologics Coordinator

Referral Management (Non-Nurse) Reviewer

Crisis Response Shift Supervisor

Staffing Coordinator

Call Center Operator - Healthcare

Medical Management Coordinator I (Remote)

Patient Service Coordinator

Patient Coordinator

Insurance Verification Coordinator

Scheduling Coordinator, Primary Care

Patient Service Coordinator MHUC

Receptionist/Appointment Coordinator Call Center

Patient Service Coordinator

Front Desk Receptionist-Patient Care Coordinator

Patient Service Coordinator (Cardiology)

Patient Care Coordinator

Patient Access Coordinator

Patient Services Coordinator (Confirmation Team)

Patient Care Coordinator

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