Top 838 customer experience coordinator Jobs in maryland

Patient Care Coordinator (RN)
Appcast for Kaiser (Hiring Events) —Silver Spring, MD
- $45.43 - $50.90 an hour
- Part-time
- Acute care
- Nursing
- RN License
- Health savings account
- Health insurance
Case Manager (Service Coordinator)
Service Coordination, Inc —Prince Frederick, MD
- $63,107 - $78,264 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
Quick Apply
6d
Bi-lingual Dental Front Desk - Treatment Plan Coordinator (2+ Years of Experience)
Smile Loft Dental —Bowie, MD
- $40,000 - $50,000 a year
- Full-time
- Spanish
- Dental office
- English
- Health insurance
- Dental insurance
Quick Apply
9d
Resident Relations Coordinator
Southern Management Companies —Silver Spring, MD
- $17.65 - $23.09 an hour
- Sales
- Mid-level
- Office
- Paid jury duty
- AD&D insurance
Front of House Manager & Events Coordinator
Cielo Rojo —Takoma Park, MD
- $65,000 - $75,000 a year
- Weekends as needed
- Hospitality
- Spanish
- Customer service
- Paid training
- Health insurance
Quick Apply
Case Manager (Service Coordinator)
Service Coordination, Inc —Gaithersburg, MD
- $63,107 - $78,264 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
Quick Apply
6d
Transportation Coordinator
Perdue Transportation —Salisbury, MD
- $23.00 - $28.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Disability insurance
- Health insurance
International Coordinator (Import/Export Freight Forwarder)
EIS Group, Inc. dba Distribution By Air —Hanover, MD
- $50,000 - $65,000 a year
- Full-time
- Customer service
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Construction Operations Coordinator – Commercial Specialty Concrete & Masonry
Intown Restorations, Inc. (Intown Concrete) —Frederick, MD
- $110,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Paid time off
Quick Apply
Patient Care Coordinator- TMS/Spravato Experience
The Mood Wellness Center —Annapolis, MD
- $22.00 - $23.50 an hour
- Part-time
- Background check
- Vital signs
- Customer service
Quick Apply
Care Transitions Coordinator RN/LPN Clinical Sales
Amedisys —Glen Burnie, MD
- $90,000 - $100,000 a year
- Full-time
- Master of Social Work
- Nursing
- Up to 50% travel
- Mileage reimbursement
- Paid parental leave
CTR Coordinator
Total Health Care —Baltimore, MD
- $35,725 - $41,350 a year
- Full-time
- OSHA
- HIPAA
- Mid-level
Quick Apply
HP101 SOHO Science Operations Coordinator
ADNET Systems, Inc. —Greenbelt, MD
- Evenings as needed
- High school diploma or GED
- Organizational skills
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
9d
Care Transitions Coordinator RN/LPN Clinical Liaison
Amedisys —Rosedale, MD
- $90,000 - $100,000 a year
- Full-time
- Master of Social Work
- Nursing
- Up to 50% travel
- Mileage reimbursement
- Paid parental leave
Grant Funded Pediatric Dental Treatment Coordinator Position Control Number TC-26-130-01
U M FDSP Associates PA —Baltimore, MD
- $24 an hour
- Full-time
- Mid-level
- Children
- Pediatrics
- Paid holidays
- Disability insurance
Senior Resident Service Coordinator
Beacon Communities LLC —Baltimore, MD
- Weekends as needed
- Master of Social Work
- Microsoft Outlook
- Working with individuals with disabilities
- Health savings account
- Paid holidays
Quick Apply
Marketing Coordinator - University of Maryland Eastern Shore
Thompson Hospitality Corporation —Princess Anne, MD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
7d
Safety Coordinator - Part Time
CHS Landscaping, Inc. —Frederick, MD
- $25 - $36 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
Quick Apply
Lawn Care Ops Coordinator
Chesapeake Landscapes —Jarrettsville, MD
- $50,000 - $65,000 a year
- Full-time
- Spanish
- Clean driving record
- Customer service
- Paid holidays
- Paid time off
Quick Apply
14d
Case Manager (Service Coordinator)
Service Coordination, Inc —Frederick, MD
- $63,107 - $78,264 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
Quick Apply
6d

I want to receive the latest job alert for customer experience coordinator in maryland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience coordinator jobs near maryland

Case Coordinator jobs in Gaithersburg, MD

Registered Nurse jobs in Silver Spring, MD

Construction Coordinator jobs in Frederick, MD

Treatment Coordinator jobs in Baltimore, MD

Senior Service Coordinator jobs in Baltimore, MD

Patient Care Coordinator jobs in Annapolis, MD

Case Coordinator jobs in Frederick, MD

Case Coordinator jobs in Augusta, Ga

Case Coordinator jobs in San Francisco Bay Area, Ca

Logistics Coordinator jobs in Texas

Case Coordinator jobs in Oneonta, Ny

Care Coordinator jobs in Dallas, Tx

Social Media Coordinator jobs in New York, Ny

Case Manager jobs in Bellingham, Wa

Case Coordinator jobs in Upland, Ca

Remote Health Care No Experience jobs in Florida

Care Coordinator jobs in Arlington, Tx

Wedding Coordinator jobs in Nashville, Tn

Care Coordinator jobs in New Bern, Nc

Patient Care Technician jobs in San Antonio, Tx

Patient Care Coordinator (RN)

Appcast for Kaiser (Hiring Events)
Silver Spring, MD

Apply Now

Job Details

Part-time | Full-time
$45.43 - $50.90 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Employee discount
403(b)
Life insurance

Qualifications

Customer communication
Teamwork
Medicare
Electronic health records (EHR) management
RN License
Writing skills
BLS Certification
CMS
Medicaid health insurance
Documentation tools
Data management
Medicare regulations
Case management
Organizational skills
Medicaid
Productivity software
Managing patient records
Associate's degree
Associate Degree in Nursing
Cross-functional communication
Time management

Full Job Description

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.
Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.
Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.
Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.
Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.
Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.
Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.
Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.
Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.
Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.
Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)
Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.
Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.
Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

* All available shifts include weekend hours *

Basic Qualifications:

Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.
Associate Nursing degree required.
This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

Compact License: Registered Nurse within 6 months of hire
Registered Nurse License (District of Columbia) within 6 months of hire
Basic Life Support

Additional Requirements:

Experience using an electronic medical record system
Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)
Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.
Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.
Ability to work independently and apply critical thinking skills for problem solving and decision making.
Adheres to KP Employees Handbook and facility policies and procedures.
Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.
Intermediate computer skills (Microsoft Office Suite proficiency).
Ability to tolerate and cope with ambiguity.
Ability to pormote teamwork and to work effectively as a team member.
Excellent verbal and written communication skills.
Ability to interact/communicate effectively with key internal and external stake holders.
Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

Recent acute care, case management, or home health experience preferred.
BSN preferred.

Overview
We are seeking a dedicated and compassionate Patient Care Coordinator to join our healthcare team. The ideal candidate will possess a strong background in medical office operations and excellent communication skills, with a focus on delivering exceptional patient experiences. As a Patient Care Coordinator, you will serve as the primary point of contact for patients, ensuring smooth appointment scheduling, accurate record management, and effective coordination between patients and healthcare providers. This role offers an opportunity to make a meaningful difference in patient care while supporting the efficient functioning of our medical practice.

Responsibilities

Greet patients warmly and professionally, providing outstanding customer service throughout their visit.
Schedule appointments accurately, managing calendars for multiple providers and ensuring optimal patient flow.
Collect and verify patient information, including insurance details, medical history, and demographic data.
Maintain organized patient records in compliance with privacy regulations and office policies.
Assist with administrative tasks such as billing, insurance claims processing, and follow-up communications.
Coordinate communication between patients and healthcare providers to facilitate treatment plans and answer inquiries.
Support the clinical team by preparing necessary documentation and ensuring all medical administrative support needs are met efficiently.

Skills

Proven experience working in a medical office environment with familiarity in medical terminology.
Strong knowledge of medical administrative support procedures, including scheduling and record management.
Excellent interpersonal skills to build rapport with patients and collaborate effectively with healthcare staff.
Office experience demonstrating organizational skills and attention to detail in a fast-paced setting.
Prior dental office experience is advantageous but not required; familiarity with dental terminology is a plus.
Ability to handle sensitive information discreetly while maintaining professionalism at all times.
Proficiency in medical software applications and office productivity tools to streamline administrative tasks. Join our team as a Patient Care Coordinator to provide vital support that enhances patient satisfaction and promotes seamless healthcare delivery!

Job Types: Full-time, Part-time

Pay: $45.43 - $50.90 per hour

Expected hours: 20 – 40 per week

Benefits:

403(b)
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer experience coordinator jobs in maryland

Patient Care Coordinator (RN)

Case Manager (Service Coordinator)

Bi-lingual Dental Front Desk - Treatment Plan Coordinator (2+ Years of Experience)

Resident Relations Coordinator

Front of House Manager & Events Coordinator

Case Manager (Service Coordinator)

Transportation Coordinator

International Coordinator (Import/Export Freight Forwarder)

Construction Operations Coordinator – Commercial Specialty Concrete & Masonry

Patient Care Coordinator- TMS/Spravato Experience

Care Transitions Coordinator RN/LPN Clinical Sales

CTR Coordinator

HP101 SOHO Science Operations Coordinator

Care Transitions Coordinator RN/LPN Clinical Liaison

Grant Funded Pediatric Dental Treatment Coordinator Position Control Number TC-26-130-01

Senior Resident Service Coordinator

Marketing Coordinator - University of Maryland Eastern Shore

Safety Coordinator - Part Time

Lawn Care Ops Coordinator

Case Manager (Service Coordinator)

I want to receive the latest job alert for customer experience coordinator in maryland

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected