Top 3393 Customer service supervisor Jobs in Maryland

Customer Care Service Support Coord
Johnson Controls —Capitol Heights, MD
- $29.80 - $38.00 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Paid training
- Wellness program
Foreman/Supervisor
Porter and Porter Floor Coverings —Waldorf, MD
- From $75,000 a year
- Full-time
- Construction site
- Mid-level
- Contracts
- 401(k)
- Paid time off
Quick Apply
ELECTRIC POWER GENERATION (EPG) SERVICE MANAGER
Carter Machinery Company, Inc. —Elkridge, MD
- $85,000 - $115,000 a year
- Sales
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Customer Service Manager
Goodwill of Central & Northern Arizona —Thurmont, MD
- From $18 an hour
- Email
- Background check
- Pass drug screening
- Maintenance
- Paid holidays
- Health insurance
8d
ABA Clinical Supervisor (BCBA)
Ally Behavior Centers —Baltimore, MD
- From $100,000 a year
- Full-time
- Background check
- BLS Certification
- HIPAA
- Continuing education credits
- Health savings account
Quick Apply
Hybrid Clinical Supervisor/BCBA - Federal Hill
Helping Hands Family —Baltimore, MD
- $100,000 - $115,000 a year
- Hybrid work
- Background check
- Clinic
- Supervising experience
- Continuing education credits
- Health insurance
Quick Apply
Registered Nurse (RN) Weekend Supervisor
Manokin Nursing and Rehab —Princess Anne, MD
- $40 - $44 an hour
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Hybrid Clinical Supervisor/BCBA - Lanham - $10,000 sign on bonus
Helping Hands Family —Lanham, MD
- $100,000 - $120,000 a year
- Hybrid work
- Background check
- Clinic
- Supervising experience
- Continuing education credits
- Health insurance
Quick Apply
Production Supervisor
Saft America, Inc. —Cockeysville, MD
- $65,000 - $100,000 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Paid holidays
- Disability insurance
CATI Research Supervisor-Part-time-Office-based
EurekaFacts LLC —Rockville, MD
- $24 an hour
- Part-time
- Background check
- English
- Research
Quick Apply
Clinical Supervisor (Bilingual, LCSW-C) 5K Sign On
Global Refuge —Baltimore, MD
- $85,000 - $90,000 a year
- Weekends as needed
- Background check
- Spanish
- CPR Certification
- 403(b) matching
- Paid parental leave
Quick Apply
Maintenance Supervisor
Sage Ventures LLC —Aberdeen, MD
- $30 - $37 an hour
- Full-time
- Customer service
- Residential
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
3d
Electrical Service Manager
F.H. Furr —Capitol Heights, MD
- $90,000 - $130,000 a year
- Full-time
- Mid-level
- Residential
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Exhibit Production Supervisor
AGAM Group Ltd. —Elkridge, MD
- Full-time
- Carpentry
- Background check
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Clinical Supervisor - Baltimore (Brewers Hill)
Helping Hands Family —Baltimore, MD
- $95,000 - $105,000 a year
- Background check
- Clinic
- Supervising experience
- Continuing education credits
- Health insurance
Quick Apply
11d
Electrical Service Manager
F.H. Furr —Rockville, MD
- $90,000 - $130,000 a year
- Full-time
- Mid-level
- Residential
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Case Manager (Service Coordinator)
Service Coordination, Inc —Lexington Park, MD
- $64,395 - $79,861 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
Quick Apply
Residential Supervisor
CHESAPEAKE CARE RESOURCES, INC. —North East, MD
- $52,000 - $54,000 a year
- Overnight shift
- CPR Certification
- Management
- Mid-level
- 403(b) matching
- Health savings account
Quick Apply
Dispatch Supervisor
NewCold —Hagerstown, MD
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Forklift
Maintenance Supervisor
Property Management Company —Owings Mills, MD
- $31.25 an hour
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply

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customer service supervisor jobs near maryland

Customer Care Service Support Coord

Johnson Controls -
Capitol Heights, MD

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Job Details

Full-time
$29.80 - $38.00 an hour

Benefits

Paid training
Wellness program
Health savings account
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program

Qualifications

Microsoft Excel
Customer returns handling
Team supervision
High school diploma or GED
Data management
Desktop applications
Productivity software

Full Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What we offer:

Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More!

What you will do

Under general supervision, coordinates employee safety statistics, track safety training, track and manage truck inventory counts, generate on-call schedules, assist with customer surveys, and follow up on connected system’s needs. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads. Generate and track customer orders, process shipments, track branch, and vehicle inventories, set up new customer accounts, and work with vendors on invoice and shipment issues.
Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer’s expectations. Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction in a cost-effective manner.

How you will do it

Parts Ordering/PO Creation Support
- The CSC will update the Special Handling field with the date the parts were ordered, ex: 11/9, Parts Ordered - CSC Initials
Assists with the creation of L&M quotations.
Create and track RMAs, prepare shipments for return, track receipt, and follow up on any delays
Update on-call list
Track & report yearly, monthly, and quarterly inventory counts
Creation of new vendor and Subcontract paperwork
Various Report Tracking (Vibration, Oil, Refrigerant)
Maintain/Create Customer Bill to Account Information, reconcile updates
Periodically performs duties of the Customer Resource Coordinator as overflow demands
New Trunk Creations/Close Inventory Trunks, tool, and product inventories
Ordering/tracking of uniforms
Other duties and administrative activities as assigned

What we look for

Required

High school diploma or equivalent required, plus a minimum of five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Must have proficient computer skills within the following applications: Microsoft Word, Excel, PowerPoint and Internet business application usage and strong data management capabilities.
Able to prioritize work activities based upon financial impact to desired business goals.
Able to influence diverse teams to accomplish tasks/goals.

Preferred

Associate’s degree preferred.
Experience and/or basic project accounting or costing principles are desired.

HIRING HOURLY RANGE: $29.80 - $38 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your

background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

Apply Now

Refine Your Search

customer service supervisor jobs in maryland

Customer Care Service Support Coord

Foreman/Supervisor

ELECTRIC POWER GENERATION (EPG) SERVICE MANAGER

Customer Service Manager

ABA Clinical Supervisor (BCBA)

Hybrid Clinical Supervisor/BCBA - Federal Hill

Registered Nurse (RN) Weekend Supervisor

Hybrid Clinical Supervisor/BCBA - Lanham - $10,000 sign on bonus

Production Supervisor

CATI Research Supervisor-Part-time-Office-based

Clinical Supervisor (Bilingual, LCSW-C) 5K Sign On

Maintenance Supervisor

Electrical Service Manager

Exhibit Production Supervisor

Clinical Supervisor - Baltimore (Brewers Hill)

Electrical Service Manager

Case Manager (Service Coordinator)

Residential Supervisor

Dispatch Supervisor

Maintenance Supervisor

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