Top 98 Customer experience specialist Jobs in Marysville Ca

Customer Service Specialist
Peach Tree Healthcare —Yuba City, CA
- $22.00 - $28.71 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Writing skills
9d
Student Success Support Program Specialist - Full Time
Yuba Community College —Yuba City, CA
- $25.50 - $35.95 an hour
- Weekends as needed
- Current TB test
- High school
- Customer service
- Paid holidays
Delivery Specialist
O'Reilly Automotive Stores —Olivehurst, CA
- $16.90 - $24.90 an hour
- Full-time
- Sales
- Merchandising
- Driver's License
- Employee stock purchase plan
- Health insurance
Quick Apply
(USA) Member Specialist
Sam's Club —Yuba City, CA
- $19 - $27 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Internal Credentialing Specialist
Peach Tree Healthcare —Marysville, CA
- $28.75 - $37.51 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
6d
Member Service Specialist (Yuba City)
Golden 1 Credit Union —Yuba City, CA
- $21 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Compliance & Audit Specialist
Oroville Hospital —Oroville, CA
- $21.15 - $28.43 an hour
- Overtime
- Hospital
- Word processing
- Computer literacy
Peer Support Specialist
Habitat for Humanity Yuba Sutter —Marysville, CA
- $19 - $21 an hour
- Part-time
- Bilingual
- Background check
- 18 years or older
- Mileage reimbursement
- Health insurance
Quick Apply
3d
Merchandising Specialist
O'Reilly Automotive Stores —Olivehurst, CA
- $16.90 - $24.90 an hour
- Sales
- Computer literacy
- Merchandising
- Employee stock purchase plan
- Health insurance
Quick Apply
Photo Specialist
Walgreens —Yuba City, CA
- $16.90 - $19.00 an hour
- Weekends as needed
- English
- Fair chance
- Entry level
Medical Info. Support Specialist
Oroville Hospital —Oroville, CA
- $45.32 - $60.91 an hour
- Full-time
- Medicine
- Hospital
- Customer service
Parts Specialist
O'Reilly Automotive Stores —Olivehurst, CA
- $16.90 - $24.90 an hour
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Catering Specialist - Part Time
Costa Vida - Norcal Restaurant Holdings —Yuba City, CA
- $20 - $22 a year
- Part-time
- 16+ years old
- Entry level
- Kitchen
Quick Apply
Mental Health Specialist
County of Colusa —Colusa, CA
- $51,312 - $84,156 a year
- Full-time
- Psychiatry
- Customer service
- Mid-level
- Paid holidays
- Health insurance
9d
Used Car Appraisal Specialist
Future Toyota of Yuba City —Yuba City, CA
- $20 an hour
- Full-time
- Sales
- Driver's License
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Outreach Specialist
Choice Healthcare Services —Yuba City, CA
- $20 - $25 an hour
- Spanish
- Public speaking
- Mid-level
9d
Service Engagement Specialist
Boot Barn —Yuba City, CA
- $17 - $20 an hour
- Extended hours
- Heavy lifting
- Sales
- Inventory management
- Store discount
- Health insurance
Quick Apply
Retail Service Specialist
O'Reilly Automotive Stores —Linda, CA
- $16.90 - $24.90 an hour
- Full-time
- ASE Certification
- Merchandising
- Mid-level
- Employee stock purchase plan
- Health insurance
Quick Apply
7d
Sales Specialist
Home Depot —Yuba City, CA
- $22 an hour
- Entry level
Facilities Specialist
Ministerial Association of Colusa C —Colusa, CA
- $20 - $24 an hour
- Full-time
- CDL B
- Clean driving record
- Customer service
Quick Apply

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Customer Service Specialist

Peach Tree Healthcare -
Yuba City, CA

Apply Now

Job Details

Full-time
$22.00 - $28.71 an hour
9 days ago

Qualifications

Foreign language proficiency
Multilingual
High school diploma or GED
Negotiation

Full Job Description

Overview

This position is for the Happy Toothmobile, a mobile clinic that rotates between six Yuba County elementary schools. Registers patients. Interviews patients to obtain required medical and financial information and completes registration forms. Verifies patient insurance and ensures registration forms are properly signed. May be expected to perform other admissions related clerical work. Typically requires a high school diploma or its equivalent. Typically reports to supervisor and/or manager.

Qualifications

Working knowledge of computerized registration; If multilingual, must demonstrate proficient oral and written skills in English and second language, and ability to effectively communicate and interface between patients and medical personnel.

Work Experience

Preferred: Minimum two (2) years experience in medical office or health care setting; Two (2) years of college course work; Experience in telephone triage; Knowledge of Medi-Cal, CHDP, BCEDP, and OFP programs.

Education

High school graduate or equivalent required.

Skills

Fluency in Spanish is required. Verbal and Written Communication; Active Listening; Reading Comprehension; Time Management; Critical Thinking; Social Perceptiveness; Management of Personnel Resources; Typing 45 wpm or more

Examples of Duties

Ability to work with patients and families in multi cultural environment.
Obtain customers' names, addresses, and billing information
Verify customer information for correctness, checking it against previously obtained information as necessary
Receive and forward customer complaints
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
Receive payment and record receipts for services
Collect payment for visit or arrange for billing
Review Medi-Cal to verify status as active
Consult with patients regarding relevant social programs and assist with documentation for programs and sliding fee

Additional Responsibilities

Accurate and timely completion of charge documents, billing forms, cash receipts, and daily logs.
Ensures and maintains the accurate and complete filing and retrieval of charts and reports.
Maintains a professional, neat, and well-organized work area, waiting area, and clinic environment.
Provides information in a manner that is ethnically, culturally, and financially sensitive and age appropriate.
If multilingual, provides language translation for non-English speaking patients in a manner that is accurate and medically competent.
Answers, transfers, and manages incoming telephone calls. Assesses needs of each caller to determine appropriate handling or referral of call. Takes messages for clinic staff and providers, obtaining accurate and sufficient information, to facilitate efficient and timely communications. Utilizes telephone voice mail appropriately.

Travel Requirements

Must be able to travel to different locations in Yuba County daily. Occasionally may travel to other sites to attend meetings, training, or to cover other shifts.

Tools & Technology

Tools: Photocopiers; Scanners; Computers and Keyboards; Telephones

Technology: Data software - NextGen; Microsoft Office programs; Electronic Mail – Microsoft Outlook

Knowledge

Clerical, Customer and Personal Service, English Language, Spanish Language, Medical Terminology (helpful), HIPAA

Abilities

Oral Comprehension; Oral Expression; Written Comprehension; Written Expression; Problem Sensitivity; Deductive Reasoning; Inductive Reasoning; Near Vision; Speech Clarity; Selective Attention; Speech Recognition; Filing with low error rate

Work Activities

Communicating with Supervisors, Peers, or Subordinates; Interacting with Computers; Processing Information; Resolving Conflicts and Negotiating with Others; Updating and Using Relevant Knowledge; Getting Information; Organizing, Planning, and Prioritizing Work; Communicating with Persons Outside Organization; Establishing and Maintaining Interpersonal Relationships; Documenting/Recording Information

Work Styles

Integrity; Dependability; Attention to Detail; Social Orientation; Cooperation; Independence; Initiative; Self Control; Adaptability/Flexibility; Concern for Others; Stress Tolerance

Work Context

Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential function of the job, with or without accommodation. Prospective employees must complete a pre-employment medical exam (Occupational Group IV) which will measure the ability to:

See well enough to read fine print and view a computer screen; speak and hear well enough to understand, respond, and communicate clearly in person and on the telephone; independent body mobility sufficient to stand, sit, walk, lift or move, stoop, and bend to access the work environment and a standard office environment; manual dexterity and sufficient use of hands, arms and shoulders to repetitively operate a keyboard and to write; and the ability to sit or walk for prolonged periods of time.
Occasionally may be required to lift/move or assist in lifting/moving up to 50lbs.
Reasonable accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Work Environment: Generally a typical office environment.

Mandatory: Fluency in Spanish is required. Experience in appointment scheduling and computerized registration; Experience in busy office setting with demonstrated ability to prioritize medical emergencies and critical situations. Ability to effectively communicate and interface between patients and medical personnel. If multilingual, must demonstrate proficient oral and written skills in English and second language.

Preferred: Minimum two (2) years experience in medical office or health care setting; Two (2) years of college course work; Experience in telephone triage; Knowledge of Medicare, Medi-Cal, CHDP, BCEDP, and OFP programs. Working knowledge of computerized registration and billing systems.

Apply Now

Refine Your Search

customer experience specialist jobs in marysville ca

Customer Service Specialist

Student Success Support Program Specialist - Full Time

Delivery Specialist

(USA) Member Specialist

Internal Credentialing Specialist

Member Service Specialist (Yuba City)

Compliance & Audit Specialist

Peer Support Specialist

Merchandising Specialist

Photo Specialist

Medical Info. Support Specialist

Parts Specialist

Catering Specialist - Part Time

Mental Health Specialist

Used Car Appraisal Specialist

Outreach Specialist

Service Engagement Specialist

Retail Service Specialist

Sales Specialist

Facilities Specialist

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