Top 1318 Program manager, customer care services Jobs in Mason, Mi

RN Clinical Unit Leader - 4 TOWER: Surgical ICU - Full Time - Nights
Henry Ford Health —Jackson, MI
- Full-time
- Nursing
- Surgery
- RN License
- Health insurance
- Dental insurance
Dental Office Manager
Brian Carlin DDS PLC —Okemos, MI
- $28 - $38 an hour
- Full-time
- Background check
- Dental office
- OSHA
- 401(k)
- Paid time off
Quick Apply
11d
Licensed Plumber (Independent Contractor) in Lansing
The Honest Plumber —Lansing, MI
- $1,000 - $2,500 a week
- Contract
- Mid-level
- Residential
- In-person
- Flexible schedule
Quick Apply
3d
Program Manager Trauma RN - Trauma Services
McLaren Greater Lansing —Lansing, MI
- $35.84 - $53.75 an hour
- Full-time
- Nursing
- RN License
- Hospital
- Health insurance
- Dental insurance
Quick Apply
3d
ENVIRONMENTAL HEALTH MANAGER
Jackson County —Jackson, MI
- From $75,316.80 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- AD&D insurance
8h
RN Clinical Unit Leader - 5 South: Med/Surg - Post-Surgical/Ortho - Full Time - Nights
Henry Ford Health —Jackson, MI
- Full-time
- Nursing
- Surgery
- RN License
- Health insurance
- Dental insurance
Director of Fitness, Recreation and Wellness
The University Club of MSU —Lansing, MI
- $55,000 - $70,000 a year
- Full-time
- Childcare
- Bachelor's degree
- Children
- Health insurance
- Dental insurance
Quick Apply
2d
Kitchen Manager
Grandhaven Senior Living —Lansing, MI
- Full-time
- ServSafe
- Customer service
- Mid-level
Quick Apply
6d
Medical Assistant w/Degree
ROSS EDUCATION HOLDINGS INC —Jackson, MI
- Full-time
- Background check
- Classroom
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
3d
HVAC/Refrigeration Technician
Techmark, Inc. —Lansing, MI
- $20 - $36 an hour
- Full-time
- Up to 50% travel
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse Intake Coordinator - HF at Home - Full Time - Day Shift - Jackson
Henry Ford Health —Jackson, MI
- Full-time
- Nursing
- RN License
- Hospital
- Health insurance
- Dental insurance
EVS Assistant Director
Xanitos Inc —Lansing, MI
- Hospital
- Inventory management
- Customer service
- Wellness program
- Paid jury duty
Quick Apply
13d
Licensed Electrician
Absolute Solar —Lansing, MI
- $38 - $55 an hour
- Extended hours
- Background check
- Construction site
- No experience needed
- Paid holidays
- Health insurance
Quick Apply
Hospice Clinical Liaison
Korn Ferry —Jackson, MI
- Full-time
- CPR Certification
- Nursing
- RN License
- Mileage reimbursement
- Paid holidays
Quick Apply
Esthetician
Birch Tree Wellness Studio —Bath, MI
- $1.00 - $31.51 an hour
- Contract
- In-person
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
2d
Outside Sales Representative/Account Manager
OMEGA INDUSTRIAL SUPPLY,INC —Lansing, MI
- $45,000 - $60,000 a year
- Weekends as needed
- Background check
- Marketing
- Military
- Paid training
- Health insurance
Quick Apply
Home Infusion Nurse- PT per diem
Axiva Health Solutions —Lansing, MI
- From $50 an hour
- Part-time
- Background check
- CPR Certification
- Google Workspace
- 401(k)
- 401(k) matching
Quick Apply
10h
LPN Nurse | $8,000 Sign On Bonus! NIGHTS
Holt Senior Care and Rehab Center —Holt, MI
- Up to $37.55 an hour
- 8 hour shift
- Background check
- CPR Certification
- Skilled nursing facility
- Paid holidays
- Loan repayment program
Quick Apply
Certified Welding Inspector (CWI) and Non-Destructive Testing (NDT) Technician
SME —Lansing, MI
- Overtime
- Microsoft Excel
- Construction site
- Customer service
- Profit sharing
- Health insurance
Quick Apply
Registered Dietitian
Healthcare Services Group, Inc. —Jackson, MI
- $30 - $35 an hour
- Full-time
- Mid-level
- Driver's License
- Communication skills
- Employee stock purchase plan
- Paid holidays

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program manager, customer care services jobs near mason, mi

RN Clinical Unit Leader - 4 TOWER: Surgical ICU - Full Time - Nights

Henry Ford Health -
Jackson, MI

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Tuition reimbursement

Qualifications

Customer communication
Inpatient experience
RN License
BLS Certification
Health status assessment
Associate's degree
Associate Degree in Nursing

Full Job Description

Clinical Unit Leader - RN Full Time (36 hour/week) Midnights

4T Surgical ICU Acuity Adaptable Unit - Jackson - 36 hours/week

Two years inpatient ICU or high acuity unit experience. Some leadership such as charge required.

GENERAL SUMMARY:

The Clinical Unit Leader (CUL) under general supervision from the department manager and/or director, and in accordance with policies and guidelines established within the organization and individual unit, priority is to function as shift supervisor and clinical liaison with staff, physicians, and management, providing continuity of leadership day to day.
The CUL, in conjunction with the Department Manager, acts as a supervisor, role model, mentor, coach, and resource person to staff to ensure that all unit standards are maintained, and a team-oriented work environment is maintained.
The CUL is involved in attracting, developing, maintaining, and retaining qualified staff members.
Duties will include assisting with hiring, orientation, monitoring, and evaluating performance, problem solving, employee counseling and corrective action, staffing, assignment and direction of staff and payroll.
In addition to duties involving unit personnel, the CUL serves as a contact for internal and external customers.
He/she is responsible for creating an environment, which fosters positive customer service and meets all quality and accreditation standards, implementing new and monitoring ongoing processes.
Rotate to the off shifts as determined by staffing needs and the nurse manager to provide clinical assessment, mentoring, coaching, and evaluation of staff.

Management of Clinical Area:

Participate in the development and implementation of unit or area goals and objectives.
Identify and plan for staffing consistent with the needs of the patient population and budgetary requirements.
Participate in planning and problem solving of daily unit/area operations, priorities of patient services, and urgent, and emergent care.

QA and Research:

Participate in planning, coordinating, and evaluating unit quality metrics and quality improvement activities.
Promote the integration of research findings into clinical practice by unit nursing staff.
Promote staff involvement in evidence-based practice and clinical research, as applicable.

MINIMUM EDUCATION

Associate Degree in Nursing (ADN)
Enrollment in a Bachelor of Science in Nursing (BSN) program within 3 years of hire. Completion of a Bachelor of Science in Nursing (BSN) within 5 years of hire
Minimum of two (2) year’s-experience in an acute care environment

REQUIRED LICENSES/CERTIFICATIONS

Current Michigan Nursing License
Valid BLS certification
ACLS certification within one (1) year of hire

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES

Ability to problem solve; effective verbal and written communication skills and interpersonal skills necessary for effective leadership of the patient care team
Strong nursing processes, critical thinking, and advanced assessment skills required
Knowledge about and experience in the department population served

PREFERRED QUALIFICATIONS

Previous experience in a leadership role (Charge Nurse, Supervisor, Shift Supervisor, etc…)
Professional Certifications to support a culture of nursing excellence
Bachelors Degree in Nursing (BSN)
Experience with cardiac & neuro monitoring, titrating vasoactive drips, and post-surgical care
Participation in Professional Advancement Ladder (PAL)

#IND1

Additional Information

Organization: Henry Ford Jackson Hospital
Department: Surgical ICU
Henry Ford Health Location: Henry Ford Jackson Hospital
Shift: Night Job
Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.

Apply Now

Refine Your Search

program manager, customer care services jobs in mason, mi

RN Clinical Unit Leader - 4 TOWER: Surgical ICU - Full Time - Nights

Dental Office Manager

Licensed Plumber (Independent Contractor) in Lansing

Program Manager Trauma RN - Trauma Services

ENVIRONMENTAL HEALTH MANAGER

RN Clinical Unit Leader - 5 South: Med/Surg - Post-Surgical/Ortho - Full Time - Nights

Director of Fitness, Recreation and Wellness

Kitchen Manager

Medical Assistant w/Degree

HVAC/Refrigeration Technician

Registered Nurse Intake Coordinator - HF at Home - Full Time - Day Shift - Jackson

EVS Assistant Director

Licensed Electrician

Hospice Clinical Liaison

Esthetician

Outside Sales Representative/Account Manager

Home Infusion Nurse- PT per diem

LPN Nurse | $8,000 Sign On Bonus! NIGHTS

Certified Welding Inspector (CWI) and Non-Destructive Testing (NDT) Technician

Registered Dietitian

I want to receive the latest job alert for program manager, customer care services in mason, mi

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