Top 195 Customer support representative Jobs in Mason, Oh

Patient Service Representative I
The Urology Group —Cincinnati, OH
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
3d
Call Center/Customer Service Rep
Automated Health Systems —Cincinnati, OH
- $15 - $18 an hour
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Opportunities for advancement
Quick Apply
11d
Patient Services Representative (PSR) - Mason Primary Care
Mercy Health —Mason, OH
- Primary Care
- High school diploma or GED
- Clinic
- Health savings account
- Disability insurance
Patient Services Representative - Front Desk - Westchester, OH
The Dermatology Group —West Chester, OH
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
10d
Patient Services Representative (PSR) – Fairfield Healthy Weight
Mercy Health —Fairfield, OH
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Customer Service Representative
Sparkbit 360 —Cincinnati, OH
- $19 - $29 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Quick Apply
Care Services Representative -FT days
Ohio's Hospice —Dayton, OH
- Full-time
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Mileage reimbursement
- Disability insurance
Quick Apply
Customer Service Representative
DHL —Hamilton, OH
- $20.35 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Product management
Quick Apply
Customer Service Representative
Cintas —Mason, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Profit sharing
- AD&D insurance
12d
Patient Services Representative (PSR) – Kenwood Ear, Nose & Throat
Mercy Health —Cincinnati, OH
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Front Desk Assistant
Best Point Education & Behavioral Health —Hamilton, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
4d
Customer Service Representative - State Farm Agent Team Member
Nikki Shah - State Farm Agent —Loveland, OH
- $40,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Patient Services Representative (PSR) - Amberly Village Gynecology
Mercy Health —Cincinnati, OH
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
CUSTOMER SERVICE ADMINISTRATOR
YKK AP America Inc. —West Chester, OH
- ERP systems
- Pass drug screening
- Mid-level
- Opportunities for advancement
8d
Correction Records Management Officer BORM (20082861)
State of Ohio - Rehabilitation & Correction - Operation Support Center —Lebanon, OH
- $23.65 an hour
- Online Application
- Basic math
- English
- Mid-level
- Paid holidays
- Health insurance
4d
Office Support Professional
Cintas —Mason, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Profit sharing
- AD&D insurance
3d
Care Services Representative - FT Evening Shift
Ohio's Hospice —Dayton, OH
- Full-time
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Mileage reimbursement
- Disability insurance
Quick Apply
11d
Associate Veterinarian - Small Animal
Evergreen Veterinary Hospital —Dayton, OH
- $75,000 - $120,000 a year
- Part-time
- Doctoral degree
- Inpatient
- Outpatient experience
- Relocation assistance
- Health insurance
Quick Apply
11d
Senior Customer Service Representative
Advanced Ground Systems Engineering —Cincinnati, OH
- $70,000 - $90,000 a year
- Full-time
- Background check
- 5 years
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative - Dispatcher
Frontier Logistics Limited —Cincinnati, OH
- $20 - $21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Flexible schedule
Quick Apply

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Patient Service Representative I

The Urology Group -
Cincinnati, OH

Quick Apply

Job Details

Full-time
3 days ago

Benefits

Profit sharing
Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan
Paid sick time
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Description:

Join a company that has been voted Top Workplaces, Best Places to Work, Healthiest Employers and Best Workplaces in Ohio!!! Click on the link to our video below to learn more about us!

https://www.youtube.com/watch?v=SdY7gWpaQ0o

This position is in our office located at:

10220 Alliance Rd

Cincinnati OH 45242

NO WEEKENDS, NO EVENINGS, NO HOLIDAYS

We offer competitive pay as well as PTO, Holiday pay, and comprehensive benefits package!

Benefits:

Health insurance
Dental insurance
Vision insurance
Life Insurance
Pet Insurance
Health savings account
Paid sick time
Paid time off
Paid holidays
Profit sharing
Retirement plan

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

customer support representative jobs in mason, oh

Patient Service Representative I

Call Center/Customer Service Rep

Patient Services Representative (PSR) - Mason Primary Care

Patient Services Representative - Front Desk - Westchester, OH

Patient Services Representative (PSR) – Fairfield Healthy Weight

Customer Service Representative

Care Services Representative -FT days

Customer Service Representative

Customer Service Representative

Patient Services Representative (PSR) – Kenwood Ear, Nose & Throat

Front Desk Assistant

Customer Service Representative - State Farm Agent Team Member

Patient Services Representative (PSR) - Amberly Village Gynecology

CUSTOMER SERVICE ADMINISTRATOR

Correction Records Management Officer BORM (20082861)

Office Support Professional

Care Services Representative - FT Evening Shift

Associate Veterinarian - Small Animal

Senior Customer Service Representative

Customer Service Representative - Dispatcher

I want to receive the latest job alert for customer support representative in mason, oh

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