Top 90 Patient navigator Jobs in Massachusetts

Associate Director, Patient Navigator
Genetix Biotherapeutics —Somerville, MA
- $175,000 - $185,000 a year
- Remote
- Nursing
- RN License
- Bachelor of Science
- Travel reimbursement
Quick Apply
Cancer Patient Navigator
Mass General Brigham Incorporated —Somerville, MA
- $25.50 - $36.49 an hour
- Weekends as needed
- Hybrid work
- Bachelor of Science
- Primary Care
- Mid-level
- Work from home
- Opportunities for advancement
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8d
Care Navigator (Remote - Massachusetts)
CareSource —Massachusetts
- $41,200 - $66,000 a year
- Full-time
- Remote
- Basic math
- HIPAA
- Mid-level
Patient Navigator
The General Hospital Corporation —Boston, MA
- $23.34 - $33.37 an hour
- Full-time
- Hybrid work
- Hospital
- Bachelor's degree
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
17h
Help Line Counselor
NeedyMeds, Inc. —Gloucester, MA
- From $18 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
- Paid training
- Paid time off
Quick Apply
4d
Patient Navigator (Foster Care) - 40 hours, Days
UMass Memorial Health —Worcester, MA
- $22.24 - $40.04 an hour
- 8 hour shift
- Spanish
- English
- Mid-level
Specialty Navigator II
Optum —Norwood, MA
- $17.98 - $32.12 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Medical office experience
- AD&D insurance
- Employee stock purchase plan
Patient Navigator Care Coordinator
Mass General Brigham Community Physicians, Inc. —Boston, MA
- $22.22 - $31.71 an hour
- Full-time
- Hybrid work
- Spanish
- Medical office experience
- Mid-level
- Opportunities for advancement
Quick Apply
4d
Patient Navigator
Toney HealthCare Consulting, LLC —Wellesley, MA
- $20 - $30 an hour
- Full-time
- Hybrid work
- Bilingual
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
7d
Infectious Disease Navigator
Suffolk County Sheriff's Department —Boston, MA
- Full-time
- Spanish
- Nursing
- HIPAA
Patient Navigator - Nephrology
Tufts Medical Center —Boston, MA
- $24.65 - $30.82 an hour
- Full-time
- Customer service
- Computer literacy
- Medical office experience
Resource Specialist
Dana-Farber Cancer Institute —Boston, MA
- $56,600 - $61,500 a year
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- Writing skills
7d
RN Patient & Quality Navigator - Surgical Programs
Brown University Health —Fall River, MA
- $77,230.40 - $154,460.80 a year
- 8 hour shift
- CPR Certification
- Nursing
- Microsoft Excel
Clinical Patient Navigator (Part-Time)
Healogics —Gardner, MA
- $19.69 - $24.20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Surgery
Quick Apply
Patient Benefits Coordinator
Boston Health Care for the Homeless Program —Boston, MA
- $22.25 - $35.60 an hour
- Full-time
- Bilingual
- Vital signs
- High school
- Health insurance
- Dental insurance
Quick Apply
Patient Business Representative
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
CHW/Patient Navigator/Phlebotomist
Family Health Center —Worcester, MA
- $20.67 - $26.92 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- English
Quick Apply
NBHWC Certified Health Coach
Cadence Health —Boston, MA
- $22 - $26 an hour
- Full-time
- Remote
- Spanish
- Google Workspace
- Mid-level
- Paid parental leave
- Health insurance
Program Administrator, Center for Cancer and Aging
Dana-Farber Cancer Institute —Boston, MA
- $60,330 - $74,915 a year
- Full-time
- Adults
- Mid-level
- 3 years
10d
Family Support Navigator
High Point & Affiliated Organizations —Brockton, MA
- $22 - $27 an hour
- Part-time
- Bilingual
- Current TB test
- Computer literacy
- Continuing education credits
- Disability insurance
Quick Apply

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patient navigator jobs near massachusetts

Associate Director, Patient Navigator

Genetix Biotherapeutics
Somerville, MA

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Job Details

$175,000 - $185,000 a year

Benefits

Travel reimbursement

Qualifications

Key Performance Indicators
Bachelor's degree
Clinical program data analysis
Regulatory compliance analysis
Managing patients as a clinical case manager
Healthcare performance metrics analysis
Stakeholder relationship building
Cross-functional communication

Full Job Description

About Genetix Biotherapeutics

At Genetix Biotherapeutics every role has meaning, every team member is respected, and every day is a chance to make a difference. When you join Genetix, you're not just landing a new role, you become part of a company that's pursuing curative gene therapies to give patients and their families more days. We are doers, thinkers and collaborators who embrace and live by our values:

Our innovation is rooted in the diversity of our teams and results are achieved through cooperation and the integration of multiple viewpoints. This is personal and we approach every challenge with radical care.

SUMMARY

Genetix Biotherapeutics' Market Access, Advocacy + Policy (MAAP) team is dedicated to helping patients access our innovative gene therapies. As a member of the Market Access Advocacy and Policy team (MAAP) you will be working alongside some of the most committed, creative, and experienced individuals in the cell and gene therapy industry to break new ground so that patients can access our FDA-approved gene therapies—patients who often have no therapeutic alternatives to battle progressive, debilitating, and life-shortening diseases. We are passionate about the science behind our gene therapies and the tremendous value we believe these one-time administered, potentially curative therapies bring to patients, their families, the healthcare system, and society overall.

ABOUT US

As a member of the Patient Services team, you will have the opportunity to provide education, guidance and support to patients who are enrolled in the company's patient support services program. In this role, you offer personalized assistance to each patient, and their caregivers, throughout the gene therapy treatment journey.

The Associate Director, Patient Navigator serves as a trusted partner to patients, caregivers, and Qualified Treatment Centers (QTCs), while also collaborating cross-functionally to optimize program operations. This role brings expertise, strategic oversight, and deep empathy to drive patient-centered care and operational excellence.

KEY RESPONSIBILITIES

Patient & Caregiver Education

Provide high-touch, education, support & resources to patients and caregivers regarding the gene therapy treatment process, including pre-treatment considerations, treatment day logistics, and post-treatment expectations.
Educate the patient on their gene therapy coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for access.
Assess patient and caregiver needs, tailoring resources and education to ensure understanding, confidence, and support.
Serve as a trusted point of contact for patients, ensuring questions are answered in a compassionate and compliant manner.

Case Management & Navigation

Guide patients through the treatment journey, coordinating support services such as travel, lodging, reimbursement, and offering connection to resources.
Identify potential barriers to treatment and implement proactive strategies to resolve access challenges in collaboration with cross-functional partners.
Monitor patient milestones and adherence to treatment timelines, ensuring delivery of high-quality and timely support.

Stakeholder Engagement

Educate internal and external stakeholders on the program to drive awareness.
Work with Qualified Treatment Centers (QTCs) to monitor patient status and facilitate patient support.
Partners with QTCs, healthcare providers, and advocacy organizations to enhance patient and caregiver education, increase awareness of program services, and support treatment readiness.
Represent Patient Services at community-based organization (CBO) events, patient advocacy conferences, and industry meetings.
Gather insights from QTC visits, CBO interactions, and conference attendance to inform program design, messaging, and outreach strategy.
Communicate key insights and patient trends back to internal stakeholders to continuously refine engagement approaches and optimize program design.

Program Operations & Continuous Improvement

Contribute to the design and implementation of patient support initiatives, work instructions, patient-facing resources, and best practices.
Utilize data, analytics, and patient feedback to identify opportunities for program improvement and drive excellence.

QUALIFICATIONS:

BA/BS with a minimum of 10 years of pharmaceutical/biotech patient services experience with demonstrated expertise in access/reimbursement and complex case management. Registered Nurse (RN) and Gene therapy experience is a plus.
Direct experience working with patients and/or caregivers.
Strong knowledge of payer systems, reimbursement processes, and patient assistance resources.
Exceptional communication skills, with the ability to engage patients, caregivers, and healthcare providers with empathy and clarity.
Deep empathy, resilience, creativity in problem-solving, attention to detail, and action oriented.
Proficiency in data analysis and application of performance metrics to inform program improvements.
Knowledge of regulatory and compliance guidelines for industry and ability to evaluate unique scenarios in the context of program SOPs, policies and OIG requirements.

CORE COMPETENCIES:

Patient-first mindset with deep empathy and cultural sensitivity.
Resilience and composure in high-stakes, emotionally complex situations.
Creative problem-solving and resourcefulness when navigating access barriers.
Action-oriented with a bias toward resolving issues quickly and thoroughly.
Strong organizational skills with the ability to manage competing priorities across field and office responsibilities.
Collaborative approach with the ability to build trust across internal teams, QTC staff, and external partners.

Genetix is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics.

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Refine Your Search

patient navigator jobs in massachusetts

Associate Director, Patient Navigator

Cancer Patient Navigator

Care Navigator (Remote - Massachusetts)

Patient Navigator

Help Line Counselor

Patient Navigator (Foster Care) - 40 hours, Days

Specialty Navigator II

Patient Navigator Care Coordinator

Patient Navigator

Infectious Disease Navigator

Patient Navigator - Nephrology

Resource Specialist

RN Patient & Quality Navigator - Surgical Programs

Clinical Patient Navigator (Part-Time)

Patient Benefits Coordinator

Patient Business Representative

CHW/Patient Navigator/Phlebotomist

NBHWC Certified Health Coach

Program Administrator, Center for Cancer and Aging

Family Support Navigator

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