Top 5397 Patient services manager Jobs in Massachusetts

Commercial Training Senior Manager — Field Reimbursement, Patient Services
Vertex Pharmaceuticals —Boston, MA
- $138,400 - $207,600 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 6 years
- Bachelor's degree
- Loan repayment program
- Dental insurance
10d
Manager, Patient Access Brand Strategy & Operations – Dermatology
Takeda Pharmaceutical —Boston, MA
- $116,000 - $182,270 a year
- Full-time
- Hybrid work
- 7 years
- Microsoft Excel
- Office
- Paid holidays
- Disability insurance
Manager of Patient Services
Shields Health Solutions —Springfield, MA
- $65,000 - $90,000 a year
- Microsoft Excel
- Microsoft Outlook
- Hospital
Quick Apply
12d
Office Manager, Outpatient Behavioral Health - Harrington Southbridge Campus - 40 hours, Days
UMass Memorial Health —Southbridge, MA
- $53,372.80 - $96,096.00 a year
- 8 hour shift
- Psychiatry
- 5 years
- Mid-level
4d
Benefit and Recruitment Coordinator
Duffy Health Center, Inc. —Hyannis, MA
- $55,000 - $62,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Unit Manager (LPN or RN)
Saint Francis Rehabilitation and Nursing Center —Worcester, MA
- $105,000 - $115,000 a year
- Full-time
- Nursing
- RN License
- Customer service
- Free parking
- AD&D insurance
Quick Apply
RN, HOSPICE CLINICAL MANAGER 5 STAR CO, PHENOMENAL BENEFITS & TEAM, TOP $ FLEX HOURS
New England Personnel, LLC —Franklin, MA
- $108,000 - $118,000 a year
- Email
- Background check
- Nursing
- Vital signs
- Travel reimbursement
- Free parking
Quick Apply
21h
RN Case Manager
Assisting Hands - Boston Northwest —Lexington, MA
- $95,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- Management
- RN License
- Mid-level
- Continuing education credits
- Mileage reimbursement
Quick Apply
13d
Site Medical Director
OUTER CAPE HEALTH SERVICES INC —Harwich Port, MA
- $105,000 - $255,000 a year
- Weekends as needed
- Medicine
- Microsoft Outlook
- BC/BE
Quick Apply
13d
DIRECTOR OF NURSING
Linda Manor Extended Care —Leeds, MA
- $145,000 a year
- Nursing
- RN License
- Bachelor's degree
- Paid time off
- 403(b)
Quick Apply
Patient Care Manager - Home Health RN
Accentcare —Norwood, MA
- $90,000 - $100,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Wellness program
- Mileage reimbursement
5d
Full Time Hospice Chaplain
Croí Health —Norwell, MA
- $35 - $38 an hour
- Full-time
- Mid-level
- Home Health
- Hospice
Quick Apply
6d
PHYSICAL THERAPIST
INTEGRIHOME, INC. —East Longmeadow, MA
- Part-time
- CPR Certification
- Management
- Physical & Rehabilitation Medicine
- Paid holidays
- Disability insurance
Quick Apply
VNA Clinical Manager
All Care —Lynn, MA
- $110,000 - $120,000 a year
- Full-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Health insurance
Quick Apply
3d
AFC/GAFC RN
A&B Home Services, Inc. —Springfield, MA
- $35 - $50 an hour
- Per diem
- Background check
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Weekend Nurse Manager
Night Nurse —Framingham, MA
- $35 an hour
- Part-time
- RN License
- Medical office experience
- Office
- Health insurance
- Paid time off
Quick Apply
Licensed Practical Nurse (LPN)
The Brentwood Rehabilitation and Healthcare Center —Danvers, MA
- $35 - $45 an hour
- Full-time
- CPR Certification
- Patient monitoring
- BLS Certification
- Dental insurance
- Tuition reimbursement
Quick Apply
Territory Manager
Reliable Respiratory —Boston, MA
- $100,000 - $180,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
Quick Apply
Optician / Manager
Pearle Vision —North Dartmouth, MA
- $25 - $35 an hour
- Full-time
- HIPAA
- Mid-level
- In-person
- 401(k)
- Family leave
Quick Apply
4d
Chief Medical Officer MelroseWakefield Health Care
MelroseWakefield Healthcare —Melrose, MA
- $385,000 - $425,000 a year
- Full-time
- Medicine
- PALS Certification
- BC/BE
14d

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Commercial Training Senior Manager — Field Reimbursement, Patient Services

Vertex Pharmaceuticals -
Boston, MA

Apply Now

Job Details

Full-time
$138,400 - $207,600 a year
10 days ago

Benefits

Loan repayment program
Dental insurance
Tuition reimbursement
Paid time off
On-the-job training
Vision insurance
401(k) matching

Qualifications

Project management experience in education
Program design
Microsoft Excel
Coaching
Job-specific skills training (staff training program)
Gap analysis
Needs assessment for curriculum design
Adult education instructional development
Bachelor's degree
Corporate training program coordination
Mentoring
Instructor-led training (training delivery method)
Productivity software
Workshop facilitation experience
Cross-functional collaboration
Cross-functional communication
Educational content composition projects
Educational program management

Full Job Description

Job Description

Vertex is seeking a Commercial Training, Senior Manager to enhance the skills, capabilities, and knowledge of customer-facing teams supporting reimbursement and patient access. This role is responsible for developing, implementing, and facilitating impactful training programs that support field readiness, onboarding, and ongoing capability development for field reimbursement and patient support audiences.

The ideal candidate brings strong expertise in reimbursement, access, training strategy, and adult learning, with the ability to translate complex concepts into practical, field-relevant learning experiences.

Work Model: On-site or Hybrid

Key Responsibilities

Partner with cross-functional stakeholders to identify training needs and recommend learning solutions for field reimbursement teams and patient support groups
Develop, implement, and facilitate training programs, workshops, and learning initiatives for field reimbursement learners and patient support groups
Design, create, and deliver effective training content that improves learner capability and supports desired business outcomes.
Lead and support new hire training and onboarding programs, including coaching and facilitation.
Analyze performance gaps and develop targeted training initiatives to address capability needs and drive results.
Continuously identify and implement new approaches, practices, and processes to improve the efficiency and effectiveness of training services.
Oversee processes associated with the Communications Review Committee (CRC), procurement, strategic sourcing, vendor management, budget tracking, and relevant leadership coordination.
Manage external vendors for content design, development, and training support, as needed.
Collaborate across functions and geographies to ensure training solutions are consistent, scalable, and aligned with business priorities.
Translate reimbursement and access concepts into practical learning materials, tools, and workshops for customer-facing teams.
Support ongoing capability development through refresher training, reinforcement plans, and field enablement resources.
Perform other duties as assigned in support of training excellence and organizational capability building.

Required Qualifications

Bachelor’s degree in a relevant discipline.
Typically requires 6+ years of experience, or the equivalent combination of education and experience.
Experience developing, implementing, and facilitating training programs for field-based, customer-facing, or cross-functional teams.
Strong instructional design experience and the ability to facilitate training workshops for both small and large groups.
Demonstrated ability to analyze performance gaps and create learning solutions that drive measurable results.
Strong project management, interpersonal, and communication skills.
Demonstrated ability to work independently and manage multiple projects requiring collaboration across functional areas.
Ability to work effectively in a cross-functional, matrixed environment, including coordination across regions or countries.
Proficiency with Microsoft Office tools, including Word, Excel, and PowerPoint.
Familiarity with traditional and modern training methods, including mentoring, coaching, on-the-job training, classroom training, e-learning, workshops, and simulations.
Experience supporting reimbursement, access, patient support, or related healthcare field functions.

Pay Range:

$138,400 - $207,600

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid : work remotely up to two days per week; or select
2. On-Site : work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Hybrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]

Apply Now

Refine Your Search

patient services manager jobs in massachusetts

Commercial Training Senior Manager — Field Reimbursement, Patient Services

Manager, Patient Access Brand Strategy & Operations – Dermatology

Manager of Patient Services

Office Manager, Outpatient Behavioral Health - Harrington Southbridge Campus - 40 hours, Days

Benefit and Recruitment Coordinator

Unit Manager (LPN or RN)

RN, HOSPICE CLINICAL MANAGER 5 STAR CO, PHENOMENAL BENEFITS & TEAM, TOP $ FLEX HOURS

RN Case Manager

Site Medical Director

DIRECTOR OF NURSING

Patient Care Manager - Home Health RN

Full Time Hospice Chaplain

PHYSICAL THERAPIST

VNA Clinical Manager

AFC/GAFC RN

Weekend Nurse Manager

Licensed Practical Nurse (LPN)

Territory Manager

Optician / Manager

Chief Medical Officer MelroseWakefield Health Care

I want to receive the latest job alert for patient services manager in massachusetts

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