Top 34 Personal injury paralegal Jobs in Massachusetts

Client Relations Specialist
LaBovick Law Group —Quincy, MA
- Full-time
- Remote
- Research
- Administrative experience
- Travel
- Travel reimbursement
Quick Apply
Personal Injury Pre-Suit Paralegal
Spada Law Group —Chelsea, MA
- $65,000 - $80,000 a year
- Word processing
- Mid-level
- 3 years
Quick Apply
Case Manager
Morgan & Morgan, P.A. —Medford, MA
- $60,000 - $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
13d
Intake Specialist
Altman Nussbaum Shunnarah Trial Attorneys —Newton, MA
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
Case Manager
Jeffrey S. Glassman —Boston, MA
- $20 - $33 an hour
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
Quick Apply
Intake Specialist
Alexander Shunnarah Trial Attorneys —Newton, MA
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
Office Assistant
Feinstein & Affiliates, P.C. —Peabody, MA
- $20 - $25 an hour
- Email
- Microsoft Word
- Organizational skills
- Communication skills
Quick Apply
13d
Pre-Lit Paralegal - Personal Injury Law
Jason Stone Injury Lawyers —Boston, MA
- $26 - $31 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Disability insurance
- Health insurance
Quick Apply
5d
Litigation Paralegal
Spada Law Group —Chelsea, MA
- $64,000 - $70,000 a year
- Spanish
- English
- Mid-level
Quick Apply
Social Security Disability (SSDI) Paralegal
Altman Nussbaum Shunnarah Trial Attorneys —Cambridge, MA
- $50,000 - $80,000 a year
- Full-time
- Mid-level
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Social Security Disability (SSDI) Paralegal
Alexander Shunnarah Trial Attorneys —Boston, MA
- $50,000 - $80,000 a year
- Full-time
- Mid-level
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Experienced Family Law Paralegal
Martino Law Group, LLC —Melrose, MA
- $65,000 - $80,000 a year
- Microsoft Word
- Microsoft Outlook
- 5 years
Quick Apply
Bilingual Legal Assistant at Immigration Law Firm
Law Office of Richard Cabelus —Chelmsford, MA
- $22 - $26 an hour
- Full-time
- Spanish
- Writing skills
- Maintenance
- Flexible schedule
Quick Apply
8d
PARALEGAL SPANISH SPEAKER
Simon Dixon —Lawrence, MA
- $20 - $30 an hour
- Full-time
- Microsoft Word
- Spanish
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12h
Litigation Assistant
Morgan & Morgan, P.A. —Boston, MA
- $24.52 - $28.85 an hour
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply

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Personal Injury Litigation Paralegal
Soroka & Associates, LLC —Columbus, OH
Collaborate with attorneys to develop case strategies, contributing your insights and expertise to achieve the best outcomes for clients.
$60,000 - $70,000 a year
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Paralegal/Legal Assistant
Robenalt Law —Columbus, OH
Docketing, ordering medical records and bills, drafting pleadings, answering discovery and preparing cases for trial. High school or equivalent (Preferred).
$45,000 - $57,500 a year
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personal injury paralegal jobs near massachusetts

Client Relations Specialist

LaBovick Law Group -
Quincy, MA

Quick Apply

Job Details

Full-time

Benefits

Travel reimbursement

Qualifications

Customer records maintenance
Managing legal databases
Correspondence management
Court record maintenance
Email customer support
Phone communication
Litigation discovery assistance
Patient demographics
Client file management
Legal document sorting and filing
Metrics Reporting
Research
Administrative experience
Managing clients in a customer support role
Insurance medical billing
Clinical data entry
Health insurance knowledge
Data entry
Organizational skills
Court case file organization
Management reporting
Medical record review for legal cases
Productivity software
Managing patient records
Communication skills
Entry level
Client interaction via phone calls
Digital legal archive

Full Job Description

Job Title: Client Support Specialist – PIP Team
Department: Client Relations
Location: Massachusetts
Employment Type: Full-Time (Entry Level)

About LaBovick Law Group

LaBovick Law Group is a purpose-driven law firm committed to fighting for the injured, the vulnerable, and the underserved. Guided by a commitment to being Warriors for Justice, the firm blends aggressive advocacy with compassionate client care. The culture is bold, innovative, and people-centric with cutting-edge technology to deliver an exceptional experience for clients, partners, and the community.

About the Role

Are you detail-oriented, organized, and passionate about providing exceptional client service? Join our growing PIP (Personal Injury Protection) team as a Client Support Specialist, where you’ll play an important role in helping our medical provider clients obtain timely payment from insurance carriers for services rendered under the PIP statute.

This position offers a great balance of remote work and travel—you’ll spend approximately 40% of your time visiting client sites, cultivating relationships, and ensuring documentation accuracy. Travel expenses are fully reimbursed in accordance with Firm policy.

What You’ll Do

Data Collection

Partner with the Client Relations team to organize and pull patient files for Demand preparation.
Upload patient files received via email into our Demand Central platform.
Contact medical providers to gather missing documentation needed for proper file completion.
Obtain relevant documentation for cases progressing to litigation.
Respond promptly to client and internal inquiries via email and phone.
Research new medical providers and insurance carriers to confirm accurate information.

Data Processing

Prepare and assemble provider files, including patient records and correspondence.
Review and verify demographic data entered in the Demand Management System.
Upload and maintain electronic documents within file management systems.
Ensure new providers are correctly established in both Demand and Case File Management databases.

Client Maintenance & Reporting

Prepare monthly, quarterly, and annual client reports and communications for distribution.
Review and refresh new Personal Injury client reports for Demand readiness.
Coordinate with the Client Experience Manager to transition new client files for ongoing support.
Assist in delivering reports and maintaining accuracy in client data.
Review monthly metrics with the Client Experience Manager to ensure precision in reporting.

What You’ll Bring

Strong attention to detail and organizational skills.
Excellent written and verbal communication abilities.
Comfort traveling up to 40% of the time to meet with providers and clients.
Proficiency in Microsoft Office Suite; comfort learning new systems.
1–3 years of administrative, client relations, or documentation experience.
Background in insurance, medical billing, or legal documentation (preferred).
Positive, team-oriented mindset with a dedication to client success.

Why You’ll Love Working Here

Collaborative culture that values accuracy, professionalism, and client focus.
Opportunities for career growth and skill development.
Competitive compensation and travel reimbursement for all approved business travel.
Comprehensive benefits package and supportive leadership team.

If you enjoy combining hands-on client engagement with behind-the-scenes organization and problem-solving, this is the perfect opportunity to grow your career with us. Apply today!

Quick Apply

Refine Your Search

personal injury paralegal jobs in massachusetts

Client Relations Specialist

Personal Injury Pre-Suit Paralegal

Case Manager

Intake Specialist

Case Manager

Intake Specialist

Office Assistant

Pre-Lit Paralegal - Personal Injury Law

Litigation Paralegal

Social Security Disability (SSDI) Paralegal

Social Security Disability (SSDI) Paralegal

Experienced Family Law Paralegal

Bilingual Legal Assistant at Immigration Law Firm

PARALEGAL SPANISH SPEAKER

Litigation Assistant

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