Top 40 Reservation center associate Jobs in Massachusetts

Group Rooms Coordinator
Omni Hotels & Resorts —Boston, MA
- $33.18 an hour
- Full-time
- Microsoft Excel
- Sales
- Inventory management
- Health insurance
- Paid time off
Quick Apply
Conference Receptionist
Rapport —Boston, MA
- $24 - $26 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Commuter assistance
- Paid parental leave
Quick Apply
GUEST SERVICE ASSOCIATE
European Wax Center —North Attleboro, MA
- $15 - $30 an hour
- Part-time
- Ability to lift 50 pounds
- Ability to sit for extended periods
- Computer skills
Quick Apply
Executive Assistant II
Cambridge Health Alliance —Cambridge, MA
- 8 hour shift
- Microsoft Outlook
- Hospital
- Mid-level
Administrative Assistant (Hybrid - Cambridge, MA)
KBR —Cambridge, MA
- $21.64 - $28.85 an hour
- Full-time
- Hybrid work
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Health insurance
Administrative Assistant for Nursing, Computer Science, and Environment, Society, & Sustainability - Framingham State University
Framingham State University —Framingham, MA
- $2,152.54 a week
- Full-time
- Mid-level
- Office
- University
1d
Administration Assistant
BROCKTON NEIGHBORHOOD HEALTH CENTER INC —Brockton, MA
- $26 - $36 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Lab Coordinator - Media Center Support
Northeastern University —Boston, MA
- $53,615.00 - $75,728.75 a year
- Full-time
- Mid-level
- 3 years
- University
- Health insurance
- Dental insurance
Logistics Support Coordinator, Transplant Logistics Command Center
TransMedics, Inc. —Andover, MA
- $31.44 - $39.23 an hour
- Weekends as needed
- Customer service
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Remote Global Reservations Full-Time Sales Specialist
Pyramid Hotel Group —Boston, MA
- $15 an hour
- Weekends as needed
- Computer literacy
- Organizational skills
- Communication skills
Seasonal Museum Associate (Visitor Services & Store)
Norman Rockwell Museum at Stockbridge —Stockbridge, MA
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Guest Representative
Archer —Burlington, MA
- $20 - $22 an hour
- Full-time
- Hotel
- Accounting
- Entry level
- Free parking
- Paid holidays
Quick Apply
10d
Senior Center Coordinator
City of Springfield, MA —Springfield, MA
- $41,170.48 - $53,543.36 a year
- Full-time
- Serving
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
6d
CONFERENCE PLANNER
Flik Hospitality Group —Boston, MA
- $68,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply
Front Desk Agent
Best Western Royal Plaza Hotel & Trade Center —Marlborough, MA
- $17 an hour
- Writing skills
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Accounts Payable and Accounts Receivable Specialist
The Trustees of Reservations —Boston, MA
- $68,250 - $79,950 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
1d
ASSISTANT MANAGER
European Wax Center —North Attleboro, MA
- $18 - $38 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Bachelor's degree
Quick Apply
Global Reservations Full-Time Sales Specialist
Pyramid Hotel Group —Boston, MA
- $15 an hour
- Weekends as needed
- Computer literacy
- Organizational skills
- Communication skills
7d
Guest Sales Associate, Burlington
EWC Growth —Burlington, MA
- $17.50 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Commuter assistance
- Disability insurance
Quick Apply
Front Desk Agent
BBL LENOX HOTEL GROUP LLC —Lenox, MA
- $16.00 - $17.50 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply

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Group Rooms Coordinator

Omni Hotels & Resorts -
Boston, MA

Quick Apply

Job Details

Full-time
$33.18 an hour

Benefits

Health insurance
Paid time off
401(k) matching

Qualifications

Customer communication

Full Job Description

Omni Boston Hotel at the Seaport

Launch Your Career at the Omni Boston Hotel at the Seaport

Forget a job—start a career journey with a brand that defines luxury and personalized service in one of America's most vibrant cities. The AAA Four Diamond-rated Omni Boston Hotel at the Seaport isn't just a hotel; it’s a dynamic hub and a landmark that offers unparalleled opportunity.

Why Join Our Team?

Work at the Center of it All: Our prime location in the heart of the bustling Seaport District puts you at the nexus of Boston’s commerce, culture, and charm. With easy access to South Station, the harbor, and Logan International Airport (BOS), you'll be part of a team that serves as the ultimate gateway to the ever-evolving city.

Elevated Environment, Elevated Experience: Step into an atmosphere of sophistication and style. You'll work within a stunning property featuring 1,054 well-appointed rooms, many boasting unrivaled floor-to-ceiling city and harbor views. Imagine being part of the team that operates seven distinct dining experiences, a luxe day spa, and a year-round heated rooftop pool and hot tub.

A Stage for Your Success: With over 100,000 square feet of flexible function space, we host major meetings and conferences daily. This means a fast-paced, high-profile environment where you can sharpen your skills, gain diverse experience, and make a visible impact on every guest's stay.

Be the Best of Boston: At Omni, our commitment is to provide every guest with warmth, personalized service, and unforgettable experiences. We are looking for passionate, motivated individuals ready to deliver this promise. If you are ready to bring your best every day and elevate your hospitality career, we want you!

Ready to define the standard of luxury hospitality in the Seaport? Apply today and help us create the next unforgettable Boston experience.

POSITION OVERVIEW:
Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Group Rooms Coordinator will meticulously manage and oversee the Group Reservation process. Assist the Director of Revenue Management and Assistant Director of Revenue Management in daily duties including answering phones, filing and computer work.

The hourly pay rate for this position is $33.18

RESPONSIBILITIES:

Review group blocks for cut off date extensions, and ensuring the group blocks are created and monitored correctly prior, during, and post the groups dates.
Attend weekly group pick-up meetings
Run group arrivals lists daily for future arrival dates, and no-show reports.
Able to perform job functions with attention to detail, speed, and accuracy
Ensure that group blocks, group lists, group billing and cutoff dates are maintained.
Ensure all group billing, routing, master accounts, A/R accounts are set in compliance with Omni SOP’s.
Attend Pre-Convention Meetings, Resume Meetings, Group Pick up Meetings and Reservations Departmental meetings.
Work with the Convention Service Manager and Group Clients with group rooming lists, reservation changes, and group billing – according to contract and email history.
Monitor room type availability daily
Create and maintain group & transient room blocks. Ensure all reservations have correct billing, and all other necessary information.
Research and charge for all no-shows, cancelations, and deposits.
Report to the DORM any changes in group pickup that would affect selling strategies.
Control suite inventory and specialty rooms according to suite request policy.
Ensure positive guest service and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.

QUALIFICATIONS:

Proficient computer skills on Microsoft Office, Excel, and Word
Excellent and professional communication skills
Knowledge of four-diamond / four-star customer service standards
Previous hotel experience in a Reservations, Front Office, Sales and Marketing or Accounting environment is preferred.
Highly detailed, and able to maintain excellent organizational skills – while working in a fast pace environment.
Ability to multi-task while working on up to 50-60 future groups.
Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
Ability to learn and master multiple software systems required.

PERKS AND BENEFITS:

A culture of fun, inclusion, and growth
Complimentary meals
Health Insurance and matching 401(k) after one year
Generous Paid Time Off offered after 90 days
Performance-driven, ALL-IN culture
Discounted associate rates at Omni properties nationwide

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

Refine Your Search

reservation center associate jobs in massachusetts

Group Rooms Coordinator

Conference Receptionist

GUEST SERVICE ASSOCIATE

Executive Assistant II

Administrative Assistant (Hybrid - Cambridge, MA)

Administrative Assistant for Nursing, Computer Science, and Environment, Society, & Sustainability - Framingham State University

Administration Assistant

Lab Coordinator - Media Center Support

Logistics Support Coordinator, Transplant Logistics Command Center

Remote Global Reservations Full-Time Sales Specialist

Seasonal Museum Associate (Visitor Services & Store)

Guest Representative

Senior Center Coordinator

CONFERENCE PLANNER

Front Desk Agent

Accounts Payable and Accounts Receivable Specialist

ASSISTANT MANAGER

Global Reservations Full-Time Sales Specialist

Guest Sales Associate, Burlington

Front Desk Agent

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