Top 3699 Sr. process program manager Jobs in Massachusetts

Vice President of Branch Retail Banking
Pioneer Valley Credit Union —Springfield, MA
- $98,000 - $163,000 a year
- Weekends as needed
- Background check
- 7 years
- Management
- Health insurance
- Dental insurance
Quick Apply
Principal Engineering Project Lead
Mercury Systems —Andover, MA
- $65,200 - $153,900 a year
- Full-time
- Hybrid work
- 6 years
- Engineering
- Product management
- Tuition reimbursement
Engineering Manager
KKS Search & Consulting, LLC —Beverly, MA
- $124,870.90 - $175,000.00 a year
- Full-time
- Team management
- Travel
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Per Diem Inpatient Physical Therapist
Boston Medical Center —Boston, MA
- Part-time
- Background check
- CPR Certification
- High school
Quick Apply
Senior Manager, Test Engineering
Rochester Electronics, LLC —Newburyport, MA
- $121,700 - $169,160 a year
- Full-time
- Data analysis skills
- 11+ years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Senior Configuration Manager
Astrion —Hanscom AFB, MA
- $110,000 - $120,000 a year
- Full-time
- Microsoft Access
- 11+ years
- Analysis skills
Director of Behavioral Health
Lowell Community Health Center —Lowell, MA
- $150,000 - $175,000 a year
- Weekends as needed
- School experience
- Spanish
- Nursing
4d
Information Technology & Security Sr. Manager
Energetiq Technology Inc —Wilmington, MA
- $150,000 - $175,000 a year
- Full-time
- Continuous improvement
- Senior level
- Leadership
Senior Program Manager
Autonodyne LLC —Boston, MA
- $150,000 - $205,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
- Health savings account
- Health insurance
Quick Apply
Quality Manager
Symetrica, Inc. —Westford, MA
- From $125,000 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
- Health savings account
- Health insurance
Quick Apply
7d
Senior CNC Machinist - CNC Lathe (Setup & Programming)
Phillips Precision (Boylston, MA) —Boylston, MA
- $40 - $50 an hour
- Full-time
- Background check
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Senior Regional Account Manager
Suncor Stainless/Atlantis Rail —Plymouth, MA
- $60,000 - $85,000 a year
- Full-time
- 7 years
- Up to 50% travel
- Marketing
- Health insurance
- Dental insurance
Quick Apply
4d
Recertification Specialist
First Resource Management Company —Springfield, MA
- From $27.50 an hour
- Full-time
- Microsoft Word
- Background check
- Spanish
- Paid holidays
- Health insurance
Quick Apply
8d
Human Resources Assistant
Ellenhorn LLC —Arlington, MA
- $24 - $29 an hour
- Part-time
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Experienced Business Development Professional - Custom Signage / Architectural Elements
DCL Design Communications —Avon, MA
- $80,000 - $175,000 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Free parking
- Paid holidays
Quick Apply
Specialty Pharmacy Technician - Evenings (2:30pm to 10:00pm EST) ~ $4,000 Sign-on Bonus
Shields Health Solutions —Worcester, MA
- $18 - $25 an hour
- Weekends as needed
- High school diploma or GED
- Cash register
- Communication skills
Quick Apply
Sourcing Manager/Product Development
Potpourri Group Inc —North Billerica, MA
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
General Merchandise Manager (Apparel)
Potpourri Group Inc —North Billerica, MA
- $125,000 - $160,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Management
- Health savings account
- Paid holidays
Quick Apply
Program Product Manager
Energetiq Technology Inc —Wilmington, MA
- $100,500 - $135,000 a year
- Full-time
- Engineering
- 3 years
- Analysis skills
3d
Sr. Facilities Engineer
Ultragenyx Pharmaceutical —Bedford, MA
- $157,800 - $194,900 a year
- Full-time
- Bachelor of Science
- System design
- Ability to climb stairs
- Gym membership
3d

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Vice President of Branch Retail Banking

Pioneer Valley Credit Union -
Springfield, MA

Quick Apply

Job Details

Full-time
$98,000 - $163,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Vendor relationship building
Staff supervision
Financial sales
Retail banking experience
Management
Operations management
Sales management
Customer service
Fair Housing regulations
Managing sales strategy or development teams
Finance industry sales team management experience
Sales team management
Cross-selling
Team development
Bachelor's degree
Sales coaching
Customer relationship management
Industry knowledge of financial regulations
Debits & credits
Sales leadership
Industry knowledge of retail banking

Full Job Description

Position Summary

The Vice President of Branch Retail Banking reports to the President/CEO and serves as a key member of PVCU's executive management team. This position leads the credit union's retail branch network and drives the organization's sales and service culture, playing a central role in achieving strategic goals and advancing our mission. The VP directs all aspects of branch operations and personnel, oversees the bank-at-work program and community outreach initiatives. The VP sets and achieves branch performance goals, enhances service delivery and operational processes, develops and manages the retail division budget, and ensures all retail activities comply with applicable regulations and credit union policies.

Position Responsibilities

Staff Leadership & Development

Leads, develops, and manages branch staff and Retail Banking Managers to achieve individual and team success; fosters an environment of continuous learning, professional growth, and cross-training.
Mentors branch leadership and serves as a daily role model for engagement, trust, and transparency, ensuring staff are properly trained and supervised in a manner consistent with the credit union's strategic goals.
Establishes objectives and performance goals for the Retail Management Team that contribute to the credit union's overall goals; conducts one-on-one reviews, sales coaching, and annual performance evaluations.
Creates a positive, collaborative work environment promoting respect, teamwork, and cooperation across branches, departments, and members.
Communicates organizational goals, changes, and updates to branch teams, ensuring alignment and clarity.
Oversees the overall member experience with a focus on new member growth, retention, and a consultative sales culture; responds to escalated member concerns.
Ensures staff compliance with PVCU policies, procedures, and government regulations.

Sales Strategy & Business Development

Directs retail sales strategies for deposit products, loans, and related services to achieve department and organizational goals, including increased products per member, loan origination, and branch efficiency.
Develops sales and incentive programs that contribute to increased member profitability and branch operational efficiencies; designs in-branch campaigns aligned with the marketing plan and strategic goals.
Oversees the bank-at-work program by strengthening existing relationships and identifying new employer partnerships to grow membership and market penetration.
Manages business development for new and existing business accounts, applying a working knowledge of lending products.
Supports marketing campaigns, product rollouts, community engagement efforts, and financial education initiatives.
Partners with senior leadership to develop and execute retail branch strategies aligned with organizational goals and priorities.

Community Outreach & Member Growth

Directs community events and outreach programs to increase credit union awareness, build business relationships, and grow membership, loans, and services.
Solicits local businesses and community partners for collaboration opportunities; conducts educational presentations for current and prospective members.
Fosters a culture of exceptional member service across all branches by promoting best practices and adopting a service-first mindset.

Performance Analysis & Strategic Planning

Develops and analyzes branch performance metrics, member feedback, and market trends to identify growth opportunities and measure the effectiveness of sales and service activities; modifies processes as needed.
Participates in setting and adjusting departmental sales goals and ensures internal processes align with credit union strategies.
Keeps abreast of industry changes and emerging trends in the delivery of financial products and services to maintain competitiveness.
Leads and participates in special projects, including branch expansions, relocations, and process enhancements.
Collaborates cross-functionally on team projects supporting strategic growth; may serve on ad hoc committees.

Budget & Vendor Management

Develops and manages the retail division's annual budget, including staffing, facilities, and operational expenses; analyzes financial performance and ensures branches operate within budget while meeting growth and efficiency targets.
Manages vendor relationships and evaluates technology solutions that enhance the retail division; conducts vendor due diligence reviews within the retail area.

Compliance & Other Duties

Responsible for the development and enforcement of credit union policies and procedures; ensures that all staff members have appropriate knowledge of related regulations and guidelines.
Develops procedural changes as required by compliance updates or new programs.
Performs other duties as assigned by the President/CEO.

Qualifications

7+ years of senior leadership experience in branch retail banking with a track record of sales growth and market development
Strong management and team development skills; proven ability to lead sales teams, coach performance, and promote bank products
Expertise in customer service, relationship management, cash handling, and debit/credit operations; adept in financial services and risk awareness
Knowledge of regulatory requirements (BSA, TILA, Fair Housing) and compliance practices; experience with fraud prevention and financial software
Bachelor's degree in Finance, Banking, or a related field; relevant certifications preferred

Knowledge, Skills, and Experience

Education & Experience

Bachelor's degree required; equivalent combination of education and related experience considered.
Seven to ten years of related retail experience, five of which should be in a managerial capacity at a credit union or other financial institution.
Demonstrated experience managing and motivating sales teams to meet objectives and performance goals.
Good working knowledge of channel management and development; awareness of emerging trends in the delivery of financial products and services.

Knowledge

Knowledge of banking and/or Federal Credit Union compliance regulations, including the Bank Secrecy Act.
Knowledge of lending policies, procedures, and products.
Knowledge of marketing, sales, business development, and general banking operations.

Skills & Abilities

Strong decision-making, problem-solving, and analytical skills.
Excellent verbal, written, and research communication skills.
Self-initiative, strong commitment to member service, and the ability to work collaboratively in a team environment.
Demonstrated ability to lead, direct, and motivate a diverse workforce.
Proven ability to establish and communicate measurable goals.
Ability to motivate and influence others, requiring a significant level of diplomacy and trust to obtain cooperation both internally and externally.
Strong personal projection, including professional business appearance, positive attitude, and strong interpersonal skills.
Proficiency in Microsoft Excel, Word, PowerPoint, and other relevant applications.

Physical Requirements

Ability to work on a keyboard and sit for prolonged periods.
Ability to occasionally exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.
Ability to travel to businesses and other branches as needed.
Ability to communicate orally and in writing with members, management, vendors, and others.
Ability to work in a high-pressure office environment and manage multiple priorities; willingness to work non-standard hours including early morning, late evenings, and weekends as needed.

How to Apply

Interested candidates are invited to submit a resume and cover letter to [email protected]. Pioneer Valley Credit Union is an Equal Opportunity Employer.

Pay: $98,000.00 - $163,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

sr. process program manager jobs in massachusetts

Vice President of Branch Retail Banking

Principal Engineering Project Lead

Engineering Manager

Per Diem Inpatient Physical Therapist

Senior Manager, Test Engineering

Senior Configuration Manager

Director of Behavioral Health

Information Technology & Security Sr. Manager

Senior Program Manager

Quality Manager

Senior CNC Machinist - CNC Lathe (Setup & Programming)

Senior Regional Account Manager

Recertification Specialist

Human Resources Assistant

Experienced Business Development Professional - Custom Signage / Architectural Elements

Specialty Pharmacy Technician - Evenings (2:30pm to 10:00pm EST) ~ $4,000 Sign-on Bonus

Sourcing Manager/Product Development

General Merchandise Manager (Apparel)

Program Product Manager

Sr. Facilities Engineer

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