Top 240 Customer support & client services managers Jobs in Matawan, Nj

Client Service Manager
ConnectOne Bank —Holmdel, NJ
- $90,000 - $115,000 a year
- Hybrid work
- Mid-level
- Recruiting
- Leadership
- Health insurance
- Dental insurance
Director, Customer Success (Renewals Ownership Required)
Litera —Holmdel, NJ
- $160,000 - $180,000 a year
- Full-time
- Office
- Bachelor's degree
- Mentoring
Sr. Director of Application Support, Americas | Cloud & On-Premise
Resolution Technologies —Hoboken, NJ
- Computer science
- Computer Science
- 5 years
10d
Customer Service Manager
Advantage Wholesale Supply —Brooklyn, NY
- $65,000 - $85,000 a year
- Full-time
- Management
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Field Service Manager
Burroughs —New York, NY
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
Quick Apply
Senior Manager, Customer Success
iCims —Holmdel, NJ
- $125,000 - $135,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
- AD&D insurance
- Paid holidays
2d
Senior Manager, Customer Success
iCIMS Talent Acquisition —Holmdel, NJ
- $125,000 - $135,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
- AD&D insurance
- Paid holidays
2d
Account Manager, Client Services (2026-7295)
CareTria —Somerset, NJ
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- 3 years
- Paid parental leave
- Health insurance
Call Center Manager (On-Site)
Walter Danley —Township of Monroe, NJ
- $70,000 - $100,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Senior Manager, Customer Success Management - Enterprise US East/EMEA
Chainguard —New Brunswick, NJ
- Up to $200,000 a year
- Remote
- DevOps
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply
Senior Customer Experience Manager
Aspire Technology Partners —Eatontown, NJ
- $75,000 - $85,000 a year
- Full-time
- Remote
- 3 years
- Analysis skills
- Bachelor's degree
Parts Customer Care Manager - Piscataway, NJ
Foley Inc —Piscataway, NJ
- $90,000 - $100,000 a year
- Full-time
- 5 years
- High school diploma or GED
- Supervising experience
Quick Apply
Customer Service Manager
Uncle Gs Management Corp. —Tinton Falls, NJ
- $66,300 a year
- Full-time
- English
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
VP, Customer Success
Sago —Woodbridge, NJ
- Full-time
- Remote
- Marketing
- 11+ years
- Master's degree
Quick Apply
12d
Customer Experience Manager
Merola Tile —Manalapan, NJ
- $80,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Dental insurance
Quick Apply
Client Service Manager
Mariner Wealth Advisors —Manasquan, NJ
- $93,000 - $112,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
Client Services Account Manager
Steris —Newark, NJ
- $93,000 - $100,000 a year
- Full-time
- Hospital
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Manager, Workforce Management
Hackensack Meridian Health —Iselin, NJ
- $97,011.20 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- SQL
- Health insurance
- Dental insurance
Head Global Customer Service
LANXESS Corporation —Fords, NJ
- $153,500 a year
- Full-time
- Bachelor's degree
- Travel
- Mentoring
- Health insurance
- Retirement plan
Senior Lead Customer Support
Moxie —Brooklyn, NY
- $127,935 - $156,365 a year
- Full-time
- Remote
- Management
- System design
- Senior level
8d

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Client Service Manager

ConnectOne Bank -
Holmdel, NJ

Apply Now

Job Details

$90,000 - $115,000 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Work from home
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Benefits from day one

Qualifications

Commercial banking expertise
Community partnership development
Staff supervision
Customer relationship building
Workplace dispute resolution
Compliance with security regulations
Sales coaching
Industry knowledge of financial regulations
Meeting or exceeding sales goals
Sales leadership

Full Job Description

About us:

ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we’re builders — of businesses, communities, and equity. Most importantly, we’re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.

ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry’s future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission.

People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at “a better place to be”.

ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.

About this role:

The Client Service Manager (CSM) oversees the overall Sales and Service functions, and ensures that all operational functions are completely and properly performed by the staff. All this, while staying true to the Client Experience.

In this role you will:

Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”.
Sense of Urgency - be swift in taking action, provide answers/solutions, be responsive, meet deadlines.
Make an Impact - ensure your work adds value to the Client, company, and team.
We Connect - engage employee networks to promote and improve our company culture and employee engagement.
Forward Thinking - Plan and strategize; anticipate and prepare.
Interview, hire and train staff.
Manage and coach employees to engage clients, address issues promptly and effectively, and create an environment that encourages all to provide an amazing client experience.
Facilitate regular team meetings/huddles to educate and inform.
Assist Bankers in maintaining and deepening existing client relationships through onsite engagement and proactive outbound calling.
Perform account opening for deposit products; educate and provide an Amazing client on-boarding experience.
Conduct transactions including cash and/or checks (use of a TCR may be required); support teammates with transactions and overall operations.
Maintain expert knowledge of ConnectOne Bank’s products and services.
Fulfill service requests, including account maintenance.
Take ownership of escalated Client service issues to full resolution.
Energize, motivate and support active team participation in all campaigns and initiatives.
Instill a team culture and model expected behaviors.
Assess performance and create development plans; develop action plans to address performance issues as appropriate.
Educate clients about products and services that will help them save time and money and protect their assets.
Promote the ConnectOne brand by building relationships with local businesses and demonstrating strong community involvement.
Partner with the Business Relationship Manager, Sales and Service Leader, Lenders and others to develop and execute sales strategies for meeting deposit goals and service expectations.
Manage scheduling, sales, and operational tasks.
Maintain the appearance of the facility inside and out as outlined in the Look & Feel Guide.
Ensure all activities, transactions, and records are in compliance with operational, security, and control procedures of the Bank, as well as all applicable laws and regulations.
Perform other duties as assigned.

Must haves:

Knowledge of relevant Federal and State banking regulations.
Familiarity with Bank security and safety practices.
Expert knowledge on the Bank’s deposit and small business lending products and cash management services.
Working knowledge of local centers of influence and established relationships within the Community as well as Ambassador Board Members
Thorough knowledge of procedures and policies with respect to banking transactions.
Proven track record driving sales and achieving goals.
Strong leadership skills and coaching abilities.
Exceptional networking and relationship building skills.
Conflict resolution experience.
Proficiency with Microsoft Office applications is preferred.

Bonus Points For:

Sales and/or sales leadership experience.
Undergraduate degree is preferred.

Additional information

Benefits:

World class health, vision, and dental benefits on day one
401k with employer match
Hybrid work from home (depending on role)
Employee appreciation events (team building, softball games, food truck days, etc..)
Employee assistance programs (EAP)
Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
Tuition reimbursement
Employee Discount perks
CNOB Community Service Events

….and much, much more!

Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us “a better place to be!”

ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

Apply Now

Refine Your Search

customer support & client services managers jobs in matawan, nj

Client Service Manager

Director, Customer Success (Renewals Ownership Required)

Sr. Director of Application Support, Americas | Cloud & On-Premise

Customer Service Manager

Field Service Manager

Senior Manager, Customer Success

Senior Manager, Customer Success

Account Manager, Client Services (2026-7295)

Call Center Manager (On-Site)

Senior Manager, Customer Success Management - Enterprise US East/EMEA

Senior Customer Experience Manager

Parts Customer Care Manager - Piscataway, NJ

Customer Service Manager

VP, Customer Success

Customer Experience Manager

Client Service Manager

Client Services Account Manager

Manager, Workforce Management

Head Global Customer Service

Senior Lead Customer Support

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