Top 193 Bilingual customer service associate Jobs in Matawan Nj

New Store Concierge
Key Food Stores Co Operative, Inc. —Matawan, NJ
- $60,000 - $65,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- Mileage reimbursement
- Health insurance
Quick Apply
Bilingual Medical Call Center Representative
Redefine Management, LLC —Matawan, NJ
- $20 - $21 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service and Field Rep
Distribution Company - Union Couty —Rahway, NJ
- $38,000 - $42,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —Princeton, NJ
- $20 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Contact Center Representative - Iselin (Metropark)
Hackensack Meridian Health —Iselin, NJ
- From $21.78 an hour
- Overtime
- Hospitality
- Spanish
- High school diploma or GED
- Health insurance
- Dental insurance
3d
Contact Center Team Lead
Hackensack Meridian Health —Tinton Falls, NJ
- From $24.34 an hour
- Overtime
- Hybrid work
- Spanish
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Bilingual Biller Customer Service Rep
Saint Peter's University Healthcare System —Piscataway, NJ
- $17.75 - $24.73 an hour
- Full-time
- Spanish
- HIPAA
- English
- Free parking
- Health insurance
Quick Apply
Contact Center Representative - Tinton Falls
Hackensack Meridian Health —Tinton Falls, NJ
- From $21.78 an hour
- Overtime
- Hospitality
- Spanish
- High school diploma or GED
- Health insurance
- Dental insurance
3d
Customer Service Representative
M3 Technology LLC —Matawan, NJ
- $18 - $21 an hour
- Multiple hires
- Bilingual
- Computer literacy
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
Customer Service Rep - Transportation
Hermann Services —Monmouth Junction, NJ
- $20 - $26 an hour
- Full-time
- Spanish
- English
- Associate's degree
Supervisor, Contact Center
Hackensack Meridian Health —Tinton Falls, NJ
- From $73,153.60 a year
- Full-time
- Spanish
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Client Services Representative
Cetera Financial Group —Iselin, NJ
- $16.25 - $25.95 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Marketing
- English
- Paid parental leave
- Paid holidays
Call Center Agent- Experience Preferred- Bilingual (English/Russian) preferred not required
Nirvana Healthcare Management Services —Marlboro, NJ
- $18 - $20 an hour
- Weekends as needed
- HIPAA
- English
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Senior Customer Service Representative
M S International, Inc —Edison, NJ
- $24 - $26 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Word processing
- Disability insurance
- Health insurance
Customer Service Rep - Transportation
Hermann Forwarding —Monmouth Junction, NJ
- $20 - $26 an hour
- Full-time
- Spanish
- English
- Associate's degree
Quick Apply
Appointment Coordinator
Dayton Toyota and Dayton Collision Center —South Brunswick Township, NJ
- $19 - $23 an hour
- Full-time
- Microsoft Excel
- 1 year
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Call Center Bilingual Customer Service Rep
Integration International Inc —Jersey City, NJ
- Contract
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Appointment Coordinator
Dayton Toyota —South Brunswick Township, NJ
- $19 - $23 an hour
- Full-time
- Microsoft Excel
- 1 year
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Participant Services Representative
Beneflex, Inc. —Woodbridge, NJ
- Full-time
- Spanish
- Research
- Mid-level
- Commuter assistance
- Disability insurance
Quick Apply
Student Success Advisor
160 Driving Academy —Lincroft, NJ
- $25.00 - $27.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- English
- Opportunities for advancement
Quick Apply

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New Store Concierge

Key Food Stores Co Operative, Inc.
Matawan, NJ

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Mileage reimbursement
Health insurance
Dental insurance
401(k)
Vision insurance
Referral program

Qualifications

Spanish
Interpersonal skills
Employee relationship building
Incident Escalation
Bachelor's degree
Retail store experience
Relationship management
Grocery store experience
Training
Account management
Escalation handling

Full Job Description

Key Food Stores Co-Operative, Inc. Founded in Brooklyn in 1937, headquartered in Northern Monmouth County NJ, Key Food Stores Co-Operative Inc. includes over 460 member-owned stores with $5 billion + in annual retail sales. In addition to Key Food, these stores operate under various other banners including Food Universe, The Food Emporium, SuperFresh, Food Dynasty, and Gala Foods Supermarkets in all five boroughs, Long Island, upstate New York, New Jersey, Connecticut, Massachusetts, Pennsylvania, and Florida.

We are a company of passionate people that think big, think differently, avoid complacency, and do the right thing for our members and require the right person that shares these values.

Summary:

The New Store Concierge is a relationship-driven role designed to welcome, guide, and support new Key Food stores from their earliest interactions through store opening and initial operations. Serving as a trusted partner and single point of contact, the Concierge builds strong relationships with store owners and managers while coordinating seamlessly across internal departments to ensure a smooth, personalized onboarding experience. Rather than focusing on any one function, the Concierge coordinates people, processes, and information across the organization to create a consistent, personalized, efficient and an overall ‘best-in-class’ onboarding journey for each new store. This role is based in our Matawan HQ with 60% travel required for onboarding new stores.

Job Description:

· Serve as the primary point of contact for new store owners and managers throughout the onboarding process.

· Build trusted relationships and function as an internal advocate for store needs and priorities.

· Deliver a white-glove onboarding experience that reflects Key Food’s partnership values.

· Coordinate onboarding efforts across internal KF teams, vendors, and stores to ensure alignment and seamless experience.

o Assist/Lead bi-weekly internal ‘Conversion checklist calls’ with internal teams

· Guide new stores through what to expect during the onboarding process, including required forms and documentation, systems access, training, etc.

· Translate store needs into actionable requirements for internal partners and communicate status back to the store.

· Assess goals and readiness to tailor onboarding support and connect stores with appropriate resources.

· Provide timely guidance and hands-on support to maintain progress.

· Anticipate challenges and address issues before they impact onboarding.

· Identify and resolve gaps or miscommunications, ensuring clear next steps and follow-through.

· Monitor 30 days’ post-opening progress and proactively connect stores with additional resources as needed.

· Capture early feedback and surface insights to improve the onboarding experience for future stores.

Qualifications:

· Bachelor’s degree or equivalent work experience preferred.

· 3–5 years of experience in onboarding, operations, customer success, account management, or a related role.

· Strong organizational and coordination skills with the ability to manage multiple initiatives simultaneously.

· Excellent communication and people skills with a service-oriented mindset.

· Sense of urgency and confidence in elevating issues internally for resolution (as necessary).

· Proven ability to work cross-functionally and influence without direct authority.

· Comfortable delivering informal training and operational guidance.

· Proficiency in Microsoft Office and relevant onboarding, project management, or CRM systems.

Grocery (store) experience REQUIRED

Bilingual in spanish is REQUIRED

Note: The above information is meant to describe the major functions of the job and should be used as a guideline only. The job description is not all-inclusive and should not be taken to represent the full scope of the position. Key Food Stores Co-Operative Inc. reserves the exclusive right to add, delete or modify the position as needed.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Mileage reimbursement
Referral program
Vision insurance

Experience:

Grocery: 2 years (Required)

Language:

Spanish (Required)

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

Refine Your Search

bilingual customer service associate jobs in matawan nj

New Store Concierge

Bilingual Medical Call Center Representative

Customer Service and Field Rep

Call Center Representative - English & Spanish (Remote)

Contact Center Representative - Iselin (Metropark)

Contact Center Team Lead

Bilingual Biller Customer Service Rep

Contact Center Representative - Tinton Falls

Customer Service Representative

Customer Service Rep - Transportation

Supervisor, Contact Center

Client Services Representative

Call Center Agent- Experience Preferred- Bilingual (English/Russian) preferred not required

Senior Customer Service Representative

Customer Service Rep - Transportation

Appointment Coordinator

Call Center Bilingual Customer Service Rep

Appointment Coordinator

Participant Services Representative

Student Success Advisor

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