Top 180 Client success manager Jobs in Matawan Nj

Customer Success Manager
iCims —Holmdel, NJ
- $56,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- AD&D insurance
- Paid holidays
Customer Success Manager(Remote)
YQN —Port Reading, NJ
- $80,000 - $120,000 a year
- Full-time
- Remote
- Google Workspace
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager
iCIMS Talent Acquisition —Holmdel, NJ
- $56,000 - $64,000 a year
- Full-time
- Mid-level
- AD&D insurance
- Paid holidays
Customer Success Manager
Placer.ai —New York, NY
- $70,000 - $100,000 a year
- Remote
- Bachelor of Science
- Mid-level
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Director, Customer Success
Litera —Holmdel, NJ
- Full-time
- Marketing
- Office
- Bachelor's degree
- Health insurance
- Paid time off
Senior Customer Success Manager
Placer.ai —New York, NY
- $110,000 - $140,000 a year
- Remote
- 5 years
- Bachelor of Science
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Messer North America, Inc. —Bridgewater, NJ
- $102,000 - $155,000 a year
- Marketing
- Mid-level
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
Implementation & Customer Success Manager
Avo —New York, NY
- $110,000 - $130,000 a year
- Remote
- Mid-level
- Travel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Whip Networks, Inc. —New York, NY
- $137,000 - $170,000 a year
- Remote
- 5 years
- Analysis skills
- Senior level
- Health insurance
- 401(k)
Quick Apply
Client Success Manager - Fully Remote
Impact Clients —New York, NY
- $8,000 - $12,000 a month
- Full-time
- Remote
- English
- Mid-level
- Mentoring
Quick Apply
Client Success Manager
ID Tech Solutions —Lakewood, NJ
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
Senior Client Success Manager
Force Therapeutics —New York, NY
- $110,000 - $130,000 a year
- Remote
- Senior level
- 4 years
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
Customer Success Manager
LeagueApps —New York, NY
- $62,014 - $93,021 a year
- Remote
- Mid-level
- Children
- 1 year
- Commuter assistance
- Health savings account
Quick Apply
3d
Senior Customer Success Manager
Ordergroove —New York, NY
- From $140,000 a year
- Remote
- Bachelor of Science
- Senior level
- Communication skills
- Paid time off
Quick Apply
Client Success Manager
Topaz HR —Lakewood, NJ
- $75,000 - $90,000 a year
- Full-time
- Office
- 3 years
- Senior level
- Paid holidays
- Health insurance
Customer Success Manager
Eulerity —New York, NY
- $70,000 - $120,000 a year
- Multiple hires
- Remote
- Senior level
- 2 years
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
Customer Success Director
Avo —New York, NY
- $130,000 - $160,000 a year
- Remote
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Alpaca Health —New York, NY
- $80,000 - $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Director of Customer Success
Joyful Health —New York, NY
- $190,000 - $220,000 a year
- Full-time
- Hybrid work
- Office
- Senior level
- Leadership
- Health insurance
Quick Apply
Customer Success Manager - Scaled
n8n —New York, NY
- $190,000 a year
- Full-time
- Remote
- English
- Senior level
- Communication skills
- Health savings account
- Disability insurance

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Customer Success Manager

iCims -
Holmdel, NJ

Apply Now

Job Details

Full-time
$56,000 - $80,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance

Qualifications

Post-sales product instruction
iCIMS
Managing customer accounts
Customer communication
Customer training
Customer relationship building
Customer retention strategy
Risk mitigation strategy development
Account development
Mid-level
Incident Escalation
Advocacy
Managing clients in a customer support role
Brand advocacy
Collaboration with product development teams
Task prioritization
Customer engagement
SaaS platforms
SaaS (as product category for technical sales engineers)
Client growth strategy
CRM system proficiency
SaaS
Account management
Escalation handling
Project stakeholder communication
Data analytics technologies
Cross-functional communication
Stakeholder management

Full Job Description

Holmdel, New Jersey
Customer Success
Full Time
Remote
6495

Job Overview

In this role, you’ll act as the primary strategic partner for assigned customers, driving adoption and measurable outcomes through the iCIMS Talent Cloud. Using Gainsight and analytics, you’ll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You’ll serve as the customer advocate while collaborating cross-functionally to deliver a consistent and high-quality customer experience.

About Us

iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].

Responsibilities

Complete advanced product and industry training to build deep expertise in iCIMS Talent Cloud solutions and TA outcomes.

Independently lead regular customer touchpoints, including structured agenda-driven conversations, adoption reviews, and outcome checkpoints.

Build and maintain success plans that link customer goals to measurable outcomes; adjust plans as priorities shift.

Monitor account health in Gainsight; identify risks early, communicate impact, and implement mitigation plans.

Deliver adoption insights and success narratives to support Account Management in EBRs/QBRs and renewal strategy.

Provide input to AM on expansion opportunities based on usage signals, workflow maturity, and customer goals.

Communicate roadmap releases and facilitate product engagement requests to increase adoption of new features.

Drive customer education and best-practice enablement using Community, Academy, and self-service resources.

Coordinate internal resources for issue resolution and projects; escalate thoughtfully with clear context and recommendations.

Gather and relay product feedback to influence improvements in customer experience and roadmap alignment.

Foster advocacy through references, testimonials, and participation in customer community programs.

Qualifications

2–5+ years in Customer Success, Account Management, Implementation, Consulting, or a customer-facing SaaS role with accountability for adoption and retention (or TA technology experience).

Demonstrated ability to use data/analytics to produce actionable insights and customer-facing recommendations.

Strong relationship-building skills across multiple stakeholder levels.

Proven prioritization and case management skills across competing customer needs.

Experience managing a book of business in a SaaS environment.

Familiarity with Gainsight (or comparable CS tooling) and CRM workflows.

Compensation and Benefits

We accept applications for this position on an ongoing basis until the position is filled. Applications will be reviewed as they are received, and qualified candidates may be contacted throughout the posting period.

The anticipated base salary range for this position is $56,000 – $64,000. In addition, the estimated on-target earnings (“OTE”), which includes base salary and commissions, is $70,000 – $80,000.

Actual compensation will depend on various job-related factors, including but not limited to, location, experience, and job qualifications. This range aligns with our commitment to equitable and transparent compensation practices, as required by applicable law

Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits

Apply Now

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client success manager jobs in matawan nj

Customer Success Manager

Customer Success Manager(Remote)

Customer Success Manager

Customer Success Manager

Director, Customer Success

Senior Customer Success Manager

Customer Success Manager

Implementation & Customer Success Manager

Customer Success Manager

Client Success Manager - Fully Remote

Client Success Manager

Senior Client Success Manager

Customer Success Manager

Senior Customer Success Manager

Client Success Manager

Customer Success Manager

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Customer Success Manager

Director of Customer Success

Customer Success Manager - Scaled

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