Top 28 Intake specialist Jobs in Matteson, Il

Director of Intake
Zayed Law Offices —Joliet, IL
- $65,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
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Intake Specialist/Case Manager
The Link and Option Center, Inc. —South Holland, IL
- $65,000 a year
- Full-time
- Addiction Medicine
- Mid-level
- Psychology
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Outreach Intake Specialist
Community and Economic Development Assoc —Harvey, IL
- $21.87 - $22.88 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
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Intake Coordinator
TMH Behavioral Services —Chicago, IL
- $25 - $30 an hour
- Full-time
- Hybrid work
- Spanish
- HIPAA
- English
- Health insurance
- Dental insurance
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Patient Intake and Benefits Coordinator
Vital Care of Orland Park —Orland Park, IL
- $24 - $28 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
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8d
Intake Coordinator
Trinity Services, Inc. —Joliet, IL
- $45,000 - $47,500 a year
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Health insurance
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Intake Data Specialist
Franciscan Outreach —Chicago, IL
- $23 an hour
- Full-time
- Customer service
- HIPAA
- Master's degree
Foster Care Intake Specialist
Lawrence Hall —Chicago, IL
- $53,800 - $60,000 a year
- Full-time
- Hybrid work
- Clean driving record
- Pass drug screening
- Office
- Commuter assistance
- AD&D insurance
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Intake Clerk
Hinshaw & Culbertson —Chicago, IL
- Weekends as needed
- Customer service
- Research
- Mid-level
Complaint Intake/Triage Analyst
KACE —Chicago, IL
- $50,000 a year
- Email
- Writing skills
- Pass drug screening
- Research
- Health savings account
- AD&D insurance
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Home Health Intake Team Lead Coordinator
Home Health Advantage INC. —Orland Park, IL
- Full-time
- Mid-level
- Home Health
- Leadership
- Paid holidays
- Health insurance
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Legal Assistant/Intake Specialist
Vinkler Law Offices —Burr Ridge, IL
- $40,000 - $45,000 a year
- Full-time
- Medical office experience
- Mid-level
- Administrative experience
- Health insurance
- 401(k)
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2d
CLINICAL INTAKE COORDINATOR
Insight —Chicago, IL
- $34 - $44 an hour
- Nursing
- Psychiatry
- Addiction Medicine
- Disability insurance
- Health insurance
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Intake & Program Support Specialist - Part-Time
YWCA Metropolitan Chicago —Chicago, IL
- Part-time
- Microsoft Outlook
- Inventory management
- Office
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New Business Intake Coordinator
Polsinelli PC —Chicago, IL
- $70,000 - $85,000 a year
- Full-time
- Remote
- Customer service
- Research
- Analysis skills
- Free parking
- AD&D insurance
First Article Intake (FAI) Specialist
Outform Group —Chicago, IL
- $25 - $30 an hour
- Spanish
- English
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Client Intake Specialist - Law Firm
Law Firm of Chicago IL —Chicago, IL
- $18 - $22 an hour
- Sales
- Research
- Mid-level
- Paid holidays
- Health insurance
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Bilingual Intake Specialist (Personal Injury) - Chicago
Thompson Law Injury Lawyers —Chicago, IL
- $50,000 - $65,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Client Intake & Administrative Coordinator
Katsaros Law, P.C. —Burr Ridge, IL
- $18 - $22 an hour
- 8 hour shift
- Inventory management
- Mid-level
- Residential
- Paid training
- Health insurance
Quick Apply
10d
Lead Intake
Great Adjusting —Joliet, IL
- $17 - $18 an hour
- Full-time
- Fair chance
- In-person
- Entry level
- 401(k)
Quick Apply
2d

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intake specialist jobs near matteson, il

Director of Intake

Zayed Law Offices -
Joliet, IL

Quick Apply

Job Details

Full-time
$65,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Staff supervision
Microsoft Outlook
Data analysis reporting
Team supervision
Interpersonal skills
Writing skills
Client rapport building
Employee relationship building
Organizational skills
Management reporting
Legal case management
HubSpot
Time management

Full Job Description

About Zayed Law:

Zayed Law is a prestigious personal injury law office with roots in the Chicago-Land area. Adam Zayed founded Zayed Law Offices in 2009 with the intention of re-writing the standard for personal injury representation. Adam has worked to represent his clients with conviction in court and compassion in the office. Zayed Law Offices has the goal of growing nation-wide and becoming a family trusted name in personal injury. Your role is an important part of realizing this dream and representing clients in a time when they are hurting and need support.

Position Overview:

The intake team is responsible for fielding all incoming calls to the law office and following up on all other potential new client outreach. The intake team provides the foundation for the firm by engaging new clients and filtering client cases in. The role of the Director of Intake is to manage the onsite intake team members, international intake team members and after-hours intake vendors. The Director of Intake will provide reporting, coaching and offer improvements for the intake process wherever possible.

Responsibilities:

o Maintain a professional, courteous, and helpful attitude in all interactions.

o Ensure staff answers incoming calls promptly, ensuring pick-up before the second ring. Monitor this for on-site, offshore and after-hours calls.

o Review new cases for disposition as allowed by Intaker Bill of Rights and as designated per AJZ. Ensure staff effectively communicates disposition to PNC.

o Ensure accurate documentation of all case activities and client interactions in HubSpot and NEOS systems. Review staff work with report weekly.

o Review prepared Pre-Welcome packets and Letters of Representation as part of client onboarding. Ensure accuracy in intake staff documentation. Resend representation agreements where applicable and provide staff coaching.

o Monitor the progress of new staff training with training knowledge checks.

o Ensure there is staff follow up consistently with PNC at all required stages until case retention or declination is confirmed. Remind staff as required.

o Monitor referrals both inbound and outbound to ensure consistent communication with referring firm. Ensure case disposition is provided for external referrals, and follow-up occurs bi-annually for possible settlement.

o Assign new deals and contacts in HubSpot, LexReception and Vonage to ensure PNC follow-up and increase client retention.

o Conduct bi-weekly department meetings maintaining weekly agenda and providing additional trainings as required for intake staff

o Meet with afterhours vendor monthly to address concerns and offer support to sign additional cases as needed.

o Complete weekly report for onsite, offshore and afterhours teams to ensure that KPIs are being met. Address concerns where appropriate.

o Manage pipelines for intake to monitor PNC follow-up.

o Provide oversight of Intake Supervisor and offer support where needed.

o Execute additional tasks and requests assigned by AJZ to support team and office operations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill or abilities required as a pre-requisite to the position.

Relevant Job Skills and Abilities:

o Strong interpersonal skills to build and maintain positive relationships with clients, colleagues, and external partners.

o Consistently professional attitude, demonstrating reliability and a customer-focused approach.

o Proficient computer skills, including Microsoft Office Suite, Outlook, and case management software (e.g., HubSpot, NEOS).

o Excellent verbal and written communication abilities to ensure clear, concise, and professional correspondence.

o Effective prioritization and multitasking skills to manage competing demands and deliver timely results.

o Strong time management and organizational abilities to optimize workflow and meet deadlines.

o Problem-solving mindset with the ability to collaborate effectively within a team environment.

o Supervisory skills to ensure effective staff and programmatic compliance

o Effective reporting skills and ability to analyze data to provide programmatic improvements wherever possible.

Pay: $65,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

intake specialist jobs in matteson, il

Director of Intake

Intake Specialist/Case Manager

Outreach Intake Specialist

Intake Coordinator

Patient Intake and Benefits Coordinator

Intake Coordinator

Intake Data Specialist

Foster Care Intake Specialist

Intake Clerk

Complaint Intake/Triage Analyst

Home Health Intake Team Lead Coordinator

Legal Assistant/Intake Specialist

CLINICAL INTAKE COORDINATOR

Intake & Program Support Specialist - Part-Time

New Business Intake Coordinator

First Article Intake (FAI) Specialist

Client Intake Specialist - Law Firm

Bilingual Intake Specialist (Personal Injury) - Chicago

Client Intake & Administrative Coordinator

Lead Intake

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