Top 1010 Customer experience leader Jobs in Matthews, Nc

Guest Services Lead - Atrium Health's Carolinas Medical Center FT
Atrium Health —Charlotte, NC
- $21.85 - $32.80 an hour
- Full-time
- Hospital
- Computer literacy
- BLS Certification
- Paid parental leave
- Disability insurance
HVAC Superintendents - Lead the Install Crew! Base + Bonuses & Benefits!
J.R. Hobbs Co. —Charlotte, NC
- From $30 an hour
- Full-time
- Spanish
- Construction site
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
LEAD HVAC INSTALLER
Right Guys Heating & Air —Fort Mill, SC
- $27 - $32 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Fuel card
- Parental leave
Quick Apply
Lead AV Install Technician (Tier 3)
WAVE —Mint Hill, NC
- $30 - $35 an hour
- Overtime
- Hybrid work
- Construction site
- 3 years
- Assembly
- Health insurance
- Dental insurance
Quick Apply
Heavy Maintenance Lead
OWL Services —Charlotte, NC
- $28 - $30 an hour
- Full-time
- Clean driving record
- Schematics
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Lead Ophthalmic Assistant
Horizon Eye Care —Charlotte, NC
- Full-time
- Mid-level
- Clinic
- US work authorization
Quick Apply
Sales Lead
Hustle House Fitness —Charlotte, NC
- $14 - $20 an hour
- Part-time
- Hospitality
- Sales
- No background check
- Employee discount
Quick Apply
Market Leader
Amano McGann, Inc —Charlotte, NC
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Driver's License
- Work from home
Quick Apply
Landscape, Lawn Maintenance, Irrigation, Spray Crew and Leaders
Mint Landscaping —Huntersville, NC
- $16 - $28 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Opportunities for advancement
Quick Apply
Lead Express Technician
Hunter Auto Group —Charlotte, NC
- $16 an hour
- Full-time
- Dealership
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Bilingual Market Sales Leader (English/Spanish)
Darnel Group —Monroe, NC
- $50,000 - $65,000 a year
- Full-time
- Spanish
- Sales
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Part Time Sales Leaders and Part Time Sales Associates
Gretchen's Hallmark & Lucy's Gift Boutique —Charlotte, NC
- Part-time
- 18 years or older
- Management
- Customer service
- Employee discount
- Flexible schedule
Quick Apply
2d
Territory Field Lead
TROC —Matthews, NC
- $51,000 - $58,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
3d
Bilingual 2nd Shift Production Lead (ENGLISH/SPANISH)
Bakkavor —Charlotte, NC
- From $22 an hour
- Overtime
- Bilingual
- Spanish
- Cooking
Quick Apply
Lead Substation Physical Engineer
Leidos —Charlotte, NC
- $107,900 - $195,050 a year
- Full-time
- Hybrid work
- CAD
- Office
- Master's degree
- Flexible schedule
Production Lead
Shutterfly —Fort Mill, SC
- $21 an hour
- Full-time
- Ability to lift 50 pounds
- 1 year
- Ability to stand for extended periods
Quick Apply
12d
Site Shift Leader Afternoon
SITEMETRIC LLC —York, SC
- $50,000 - $55,000 a year
- Weekends as needed
- Construction site
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Field Sales Leader
ST6 Insurance Group —Charlotte, NC
- $75,000 - $150,000 a year
- Full-time
- Mid-level
- Driver's License
- Mentoring
- Profit sharing
- Opportunities for advancement
Quick Apply
Crew Lead | Base + Incentives
CrawlSpace Brothers —Mecklenburg County, NC
- From $17 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Health insurance
- Dental insurance
Quick Apply
5d
Lawncare Maintenance Crew Lead
Crown Town Landscapes LLC —Charlotte, NC
- $24 - $28 an hour
- Overtime
- Clean driving record
- Inventory management
- Mid-level
- Paid jury duty
- Health insurance
Quick Apply

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customer experience leader jobs near matthews, nc

Guest Services Lead - Atrium Health's Carolinas Medical Center FT

Atrium Health -
Charlotte, NC

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Job Details

Full-time
$21.85 - $32.80 an hour

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
Retirement plan

Qualifications

Customer communication
BLS Certification
High school diploma or GED
Driver's License
Working with individuals from diverse cultural backgrounds
Typing

Full Job Description

Department:

11611 Carolinas Medical Center - Guest Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

Schedule Details/Additional Information:

Varies

Pay Range:

$21.85 - $32.80

Major Responsibilities

Coordination: Coordinate activities of assigned teammates.
Training and Orientation: Orient new teammates and provide ongoing training and assessment of staff. Train volunteers as appropriate to their assignments.
Meetings Participation: Participate in regular staff meetings with Supervisors and Huddle Meetings with teammates.
Customer Service: Receive, direct, and provide information to patients, healthcare team members, and hospital guests in a courteous and professional manner. Respond to patient and guest complaints.
Assistance and Directions: Provide guests with assistance throughout the facility, including directions, patient locations, and location of hospital amenities.
Policy Communication: Assist families in understanding hospital and departmental policies and procedures and promote open communication of information as appropriate.
Emergency Response: Respond as directed to all emergency, crisis, and disaster situations.
Data Collection: Collect data and documentation that assists in identifying areas needing improved customer service. Assist leaders in recommending changes in facility and departmental policy and procedure.
Customer Service Improvement: Facilitate improved customer service by identifying, responding to, and directing complaints, concerns, and compliments to the appropriate staff members and leaders.
Documentation: Accurately record and submit all documentation/statistical reports for services provided to patients and families.
Is there anything else you would like to know about this job.
Patient Population Served
Will limit access to protected health information (PHI) to the information reasonably necessary to do the job.
Will share information only on a need-to-know basis for work purposes.
Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility
within the organization. Computerized access to PHI for this job has been determined as described above and is controlled

Minimum Job Requirements

Education: High School Diploma or GED required.

Certification / Registration / License: Valid Driver's License, Basic Life Support Certification, Annual Defensive Driving Course

Work Experience: Ability to type 60 words per minute. Computer proficiency.

Knowledge / Skills / Abilities

Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to

the ages, culture, developmental stages, and special needs of the patient population served Machines, Tools, and Equipment Related office equipment and supplies.

Physical Requirements and Working Conditions

Work requires sitting and standing for extended periods of time. Certain assignments require the ability to move throughout a building or specific area. Work requires occasional bending and pushing wheelchairs. Not all physical requirements are for all four desks. Ability to hear well and speak clearly.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Plans, organizes, and assists with the department's operations and support services. Coordinates work and schedules for the Guest Relations team, ensuring excellent service to all patients, healthcare team members, and hospital guests. Interacts with all members of the Leadership team to ensure smooth and efficient operations.

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Refine Your Search

customer experience leader jobs in matthews, nc

Guest Services Lead - Atrium Health's Carolinas Medical Center FT

HVAC Superintendents - Lead the Install Crew! Base + Bonuses & Benefits!

LEAD HVAC INSTALLER

Lead AV Install Technician (Tier 3)

Heavy Maintenance Lead

Lead Ophthalmic Assistant

Sales Lead

Market Leader

Landscape, Lawn Maintenance, Irrigation, Spray Crew and Leaders

Lead Express Technician

Bilingual Market Sales Leader (English/Spanish)

Part Time Sales Leaders and Part Time Sales Associates

Territory Field Lead

Bilingual 2nd Shift Production Lead (ENGLISH/SPANISH)

Lead Substation Physical Engineer

Production Lead

Site Shift Leader Afternoon

Field Sales Leader

Crew Lead | Base + Incentives

Lawncare Maintenance Crew Lead

I want to receive the latest job alert for customer experience leader in matthews, nc

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