Top 2594 Customer specialist Jobs in Matthews, Nc

Caregiver Support Specialist (Remote)
FreedomCare —Charlotte, NC
- $23 - $26 an hour
- Home Health
- 1 year
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
Collections Specialist
OneMain Financial —Fort Mill, SC
- Extended hours
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Teacher of the Visually Impaired
ESS Clinical —Indian Trail, NC
- Contract
- School experience
- Classroom
- Teaching Certification
- Continuing education credits
- Health insurance
Quick Apply
Flatbed Class A CDL Truck Driver
Western Express —Charlotte, NC
- Up to $0.56 per mile
- Urgently hiring
- No experience needed
- CDL A
- Flatbed truck
- Health insurance
- Dental insurance
Quick Apply
Commercial HVAC Gas Piping and Refrigerant Specialist
LKN Mechanical, Inc. —Huntersville, NC
- $25 - $35 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
HCBS Substance Abuse Counselor
SUN Behavioral Health —Charlotte, NC
- Full-time
- Addiction Medicine
- Adults
- Mid-level
- Disability insurance
- Health insurance
Pest Management Professional
Triangle Home Services LLC —Charlotte, NC
- $25 an hour
- Full-time
- 5 years
- Mid-level
- Residential
- Disability insurance
- Health insurance
Quick Apply
10d
Outside Sales- Heavy Construction Equipment
Atlantic Coast Toyotalift —Charlotte, NC
- $54,195.82 - $200,000.00 a year
- Full-time
- Mid-level
- Business development
- Analysis skills
- 401(k) matching
- Flexible schedule
Quick Apply
Senior Enterprise Architect
Citco —Charlotte, NC
- Full-time
- Azure
- Senior level
- Communication skills
- Disability insurance
- Health insurance
HVAC/R Technician
7-Eleven —Charlotte, NC
- Call employer
- High school diploma or GED
- Driver's License
- Senior level
- Paid holidays
- Health insurance
13d
Program Manager
Element Health Consortium —Concord, NC
- From $68,000 a year
- Full-time
- 5 years
- Office
- Master's degree
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Licensed Real Estate Agent/Realtor
Century 21 Echelon Real Estate —Charlotte, NC
- $1,000 - $5,000,000 a year
- Choose your own hours
- Hybrid work
- 7 years
- 6 years
- Sales
- Employee assistance program
- Professional development assistance
Quick Apply
CDL A Company Truck Driver OTR Tanker
Southern Pines Cryogenics —Charlotte, NC
- $1,700 - $2,000 a week
- Full-time
- Hazmat Endorsement
- Pass drug screening
- CDL A
- Paid training
- Health savings account
Quick Apply
Registered Nurse (RN) - Med Surg
Piedmont Medical Center —Rock Hill, SC
- Full-time
- Nursing
- RN License
- Hospital
RN - MedSurg/Tele
TalentBurst, Inc. —Charlotte, NC
- $1,909 a week
- Rotating weekends
- Acute care
- Surgery
- Float pool
- Free parking
- Health insurance
Quick Apply
3d
Entry Level Class A CDL Truck Driver
Western Express —Charlotte, NC
- Up to $0.48 per mile
- Urgently hiring
- Dry van
- No experience needed
- CDL A
- Health insurance
- Dental insurance
Quick Apply
Lease Purchase Class A CDL Truck Driver
Western Express —Monroe, NC
- Up to $2 per mile
- Call employer
- Owner-operator
- CDL A
- Mid-level
- Fuel discount
Quick Apply
Registered Nurse (RN) - Med Surg
Piedmont Medical Center —Rock Hill, SC
- Full-time
- Nursing
- RN License
- Hospital
Registered Nurse (RN) - Med Surg
Piedmont Medical Center —Rock Hill, SC
- Full-time
- Nursing
- RN License
- Hospital
Fire Sprinkler Design Manager
Pye-Barker Fire & Safety, LLC —Charlotte, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
14d

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customer specialist jobs near matthews, nc

Caregiver Support Specialist (Remote)

FreedomCare -
Charlotte, NC

Quick Apply

Job Details

$23 - $26 an hour

Benefits

Commuter assistance
Health insurance
Retirement plan

Qualifications

Customer communication

Full Job Description

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Caregiver Support Specialist for our Caregiver Wellness team.

This is a remote role, supporting the days of Monday through Friday and 9AM to 6PM Eastern Time.

Department & Position Overview:

The Caregiver Support Specialist role focuses on enhancing the Caregiver's experience by deconstructing complex benefits concepts into digestible pieces to ensure the comprehension of benefits, drive utilization, and improve caregiver satisfaction
The Caregiver Support Specialist role provides exceptional customer service while delivering benefits orientations and assisting with health plans, employment verifications, and more.

Every Day You Will

Conduct individualized orientations for our Caregivers to educate them on benefits available to them, ensuring a clear understanding of options, enrollment processes, and maximizing their benefits.
Providing accrual status and processing sick time through Empeon and Medflyt, as needed
Complete employment verifications in a timely manner using Salesforce, Empeon and Knowledge Base to retrieve accurate information
Provide clear call summaries through detailed notes on Talk Desk with defined action items for follow up as needed
Work in FlexFacts portal to assist with reimbursements and allocating funds
Commuter Benefit forms
HRA deposits
Completed email cases assigned to you in Salesforce data base within 24 – 48 hours
Answering calls that come in on the shared line and must ensure we provided first contact resolution
Ability to navigate multiple platforms in a fast-paced environment
Demonstrate ability to navigate challenging conversations and address caller's concerns with empathy and compassion.
Consistently meet internal service level agreements and metrics

Ideal Candidate Will Possess:

1+ years of relevant experience in a similar position
Experience in high-volume inbound and outbound call environment
Proven track record of strong customer focus and adaptability in a high call volume environment
Effective written and verbal communication skills with the ability to engage with diverse audiences
A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Ability to multitask, set priorities, and manage time effectively
Technical proficiency with the ability to navigate through multiple systems; while maintaining attention to detail and data accuracy
Demonstrates fluency over all tools and resources specific to the role, with heavy reliance on Excel
Ability to embrace change and departmental growth in an evergreen environment

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, citizenship or immigration status, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

#INDHV

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Refine Your Search

customer specialist jobs in matthews, nc

Caregiver Support Specialist (Remote)

Collections Specialist

Teacher of the Visually Impaired

Flatbed Class A CDL Truck Driver

Commercial HVAC Gas Piping and Refrigerant Specialist

HCBS Substance Abuse Counselor

Pest Management Professional

Outside Sales- Heavy Construction Equipment

Senior Enterprise Architect

HVAC/R Technician

Program Manager

Licensed Real Estate Agent/Realtor

CDL A Company Truck Driver OTR Tanker

Registered Nurse (RN) - Med Surg

RN - MedSurg/Tele

Entry Level Class A CDL Truck Driver

Lease Purchase Class A CDL Truck Driver

Registered Nurse (RN) - Med Surg

Registered Nurse (RN) - Med Surg

Fire Sprinkler Design Manager

I want to receive the latest job alert for customer specialist in matthews, nc

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