Top 15 Help desk support Jobs in Maumee, Oh

Help Desk Technician I
Rudolph Libbe Group —Walbridge, OH
- Office
- High school diploma or GED
- Travel
Help Desk Technician (Tier 1)
CNWR —Toledo, OH
- $20 - $23 an hour
- Full-time
- Office
- Computer networking
- 1 year
Quick Apply
IT Specialist
Donnellon McCarthy Enterprises —Toledo, OH
- $40,000 - $50,000 a year
- Mid-level
- Office
- Microsoft Office
Quick Apply
IT Specialist - Vocational
Harbor, Inc. —Toledo, OH
- From $51,896 a year
- Full-time
- Clean driving record
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Technical Support Level 2
Flyght —Toledo, OH
- $50,000 a year
- 8 hour shift
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- 401(k)
IT Specialist
Harbor, Inc. —Toledo, OH
- Weekends as needed
- Clean driving record
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Technical Support Representative
Amplex Internet —Luckey, OH
- $19 an hour
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
17h
IT Manager
Magna International —Northwood, OH
- Full-time
- Senior level
- Associate's degree
- 10 years
Quick Apply
Solution Architect, Integration
The Andersons, Inc. —Maumee, OH
- Email
- Computer science
- Computer Science
- 5 years
Enterprise Architect
The Andersons, Inc. —Maumee, OH
- Email
- Computer science
- 7 years
- Azure
2d

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Help Desk Technician (Tier 1)
CNWR —Toledo, OH
Stay current on CNWR tools, processes, and modern technology standards. Basic comprehension of computer networking. Experience with a ticketing platform.
$20 - $23 an hour
Quick Apply
Help Desk Analyst I
Blanchard Valley Health System —Findlay, OH
A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within 30 days of your residency in the state).

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
10d

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Help Desk Technician I

Rudolph Libbe Group -
Walbridge, OH

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Job Details

Qualifications

High school diploma or GED

Full Job Description

Job Location
Walbridge, OH
Job Category
Information Systems

The Rudolph Libbe Group is a leading, full-service provider of construction and facility solutions headquartered in Walbridge, Ohio. Founded in 1955, RLG operates as a single-source partner for clients across diverse industries, offering expertise in construction management, design-build, energy solutions, and ongoing facility maintenance.
Our organization is comprised of multiple companies working together as one team. This integrated structure allows us to deliver everything from site selection and financing to construction, renovation, and long-term facility management, ensuring seamless service and exceptional results. At RLG, we pride ourselves on a safety-first culture, collaborative approach, and commitment to quality, making us one of the top contractors in the nation.
We are seeking a customer-focused and detail-oriented Help Desk Technician I to join our IS Support Team. The Help Desk Technician I is responsible for delivering reliable, customer-focused technical support that enables associates to perform their work efficiently and without disruption. This position serves as the first point of contact for technology-related issues, providing foundational troubleshooting, device setup, and user support across the organization

JOB RESPONSIBILITIES

Serve as the first point of contact for users seeking technical assistance via phone, email, Teams, or ticketing system.
Provide Help Desk support and resolve problems to the end user’s satisfaction.
Effectively triage and troubleshoot hardware, software, and network issues.
Monitor and respond quickly and effectively to any support requests received through the IS Help Desk system.
Install, configure, and maintain computer systems, mobile equipment, and peripherals.
Assist with onboarding and offboarding of associates, including setup and equipment provisioning.
Maintain inventory of all assets and ensure proper tracking.
Imaging and configuration of Windows and MacOS PC’s/workstations.
Configuration of mobile devices including Phones, Tablets, and MiFi’s.
Document internal procedures
Install, test, and configure new workstations, peripheral equipment, and software
Provide training to new users
Maintain inventory of all equipment, software, and software licenses
Escalate issues in a timely manner to the proper technician
Verify users and computers are assigned to proper groups
Perform timely workstation hardware and software upgrades as required
Travel to other company offices and job sites as needed to support end-users
Other duties as assigned by supervisor

SKILLS

Ability to work independently and as part of a team.
Customer service mindset with a focus on user satisfaction
Excellent problem-solving and communication skills.
Fundamental understanding of networking, TCP/IP, DNS, DHCP.

EDUCATION/EXPERIENCE

Experience imaging, troubleshooting, and configuration of computers and mobile devices.
Strong knowledge of Windows, MacOS, iOS, and Android operating systems.
A minimum of a high school degree is required. Some college education would be a plus.
Customer service or technical support experience beneficial.

Interested parties should apply on our website at www.rlgbuilds.com/careers.

The Rudolph/Libbe Companies, Inc. is an Equal Employment Opportunity Employer.

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help desk support jobs in maumee, oh

Help Desk Technician I

Help Desk Technician (Tier 1)

IT Specialist

IT Specialist - Vocational

Technical Support Level 2

IT Specialist

Technical Support Representative

IT Manager

Solution Architect, Integration

Enterprise Architect

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