Top 708 Technical support engineer Jobs in Mayfield Heights Oh

Systems Support Engineer I
Getinge —Streetsboro, OH
- $63,000 - $69,400 a year
- Extended hours
- Computer science
- Computer Science
- SQL
- Commuter assistance
- Disability insurance
Entry Level Systems Engineer/Controls Specialist
RoviSys Building Technologies —Aurora, OH
- $80,000 - $82,000 a year
- Full-time
- System design
- Office
- Team management
- Health insurance
- Dental insurance
Materials Applications Engineer
Struers LLC —Westlake, OH
- Full-time
- Clean driving record
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Regional Electrical Engineer
Alpine Intel —Cleveland, OH
- $100,000 - $110,000 a year
- Full-time
- Customer service
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
IT Specialist
Trailhead Biosystems Inc. —Beachwood, OH
- $70,000 - $75,000 a year
- Full-time
- 3 years
- SharePoint
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Senior Network and Systems Engineer
BlueBridge Networks —Cleveland, OH
- $60,000 - $100,000 a year
- 8 hour shift
- Windows
- SQL
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Application Engineer
Harrington Industrial Plastics —Maple Heights, OH
- $85,000 - $95,000 a year
- Full-time
- 5 years
- Adults
- Mid-level
- Paid jury duty
- Health savings account
Quick Apply
Data Engineer
Cleveland Steel Container Corporation —Hudson, OH
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
SALES ENGINEER
ROMI MACHINE TOOLS, LTD —Cleveland, OH
- Full-time
- Mid-level
- Continuous improvement
- Trade school
- Dental insurance
- Paid time off
Quick Apply
1d
IT Helpdesk Engineer
BlueBridge Networks —Cleveland, OH
- From $20 an hour
- 8 hour shift
- Software troubleshooting
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Microsoft Modern Work Engineer (Copilot & SharePoint)
Emergent Software —Cleveland, OH
- $110,000 - $140,000 a year
- Overtime
- Remote
- Presentation skills
- SharePoint
- Senior level
- Profit sharing
- Paid parental leave
Quick Apply
9d
Digital Controls Engineer
Wright Technical Services —Euclid, OH
- Full-time
- 5 years
- System design
- Mid-level
Quick Apply
Azure Infrastructure & Hardware Engineering Specialist (Streetsboro, OH)
Getinge —Streetsboro, OH
- $81,000 - $120,000 a year
- Extended hours
- Computer Science
- 5 years
- System design
- Commuter assistance
- Disability insurance
9h
Plant Electrical Engineer
Worthington Steel —Cleveland, OH
- Full-time
- Military
- Mid-level
- Electrical Engineering
- Profit sharing
- Health insurance
Quick Apply
8d
IT Manager
Eurofins TestOil —Strongsville, OH
- Full-time
- Background check
- Computer science
- 7 years
- Health savings account
- Health insurance
Quick Apply
Manufacturing Engineer
Safran Electrical & Power —Twinsburg, OH
- $74,000 - $92,000 a year
- Weekends as needed
- Background check
- 5 years
- Engineering
- Health savings account
- Relocation assistance
Quick Apply
8d
Project Engineer
Embassy of Willard —Beachwood, OH
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Azure
- Up to 50% travel
- Mid-level
- Health savings account
- Health insurance
Quick Apply
9d
Senior Staff Systems Engineer - B2B Communications
Penske Truck Leasing and Logistics —Beachwood, OH
- Monday to Friday
- Pass drug screening
- System design
- Research
Managed Services Engineer
Talix —Brecksville, OH
- Full-time
- Background check
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
DevOps Architect (Azure & IaC)
Emergent Software —Cleveland, OH
- $160,000 - $190,000 a year
- Overtime
- Remote
- 8 years
- Mentoring
- Senior level
- Profit sharing
- Paid parental leave
Quick Apply
9d

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technical support engineer jobs near mayfield heights oh

Systems Support Engineer I

Getinge -
Streetsboro, OH

Apply Now

Job Details

Full-time
$63,000 - $69,400 a year

Benefits

Commuter assistance
Caregiver leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Network troubleshooting
Computer Science
Equipment troubleshooting
Incident Escalation
SQL
Computer hardware
IT
Associate's degree
Escalation handling

Full Job Description

Systems Support Engineer I

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Overview

The System Support Engineer – Level 1 provides frontline technical support for Talis Clinical’s software and hardware solutions. This role focuses on learning core systems, responding to customer issues during business hours, executing defined troubleshooting workflows, and developing foundational skills in medical device integration, QA testing, and database operations.

Level 1 engineers work under close guidance and are expected to follow documented procedures while building the knowledge required to progress to more independent support responsibilities.

Job Responsibilities and Essential Duties

Customer Support: Provides technical support related to Talis Clinical's software and hardware solutions in a professional and courteous manner; effectively communicate with Clinicians and Clinical Engineering to facilitate resolutions of their needs.
Takes Customer calls during the day with support
Participates in weekend rotation and on-call schedule
Assists with device troubleshooting using established workflows
Performs basic SQL and database tasks under guidance.
Documentation: Documents software defects, system enhancement requests and client issues using CRM and Azure DevOps; Communicates information and any necessary investigative work to engineering team.
On-Site Installation/Go-Live Support: Travels to customer sites to assist with device installation, testing, validation, and system support during implementation phase; Support clinical staff during go-live phase.
Testing and QA: Executes test cases and log bugs in Azure DevOps as part of training and skill development
Supports device QA testing to validate reliability, usability, and performance
Other duties as assigned

Minimum Requirements

Bachelor’s degree with internship, co-op, project, or work experience in Engineering, Computer Science or Healthcare. Associate degree and/or Technical Certifications with 1-3 years of relevant experience
0–2 years of technical support, healthcare IT, or clinical systems experience
Demonstrated history of leading technical issues to resolution
Demonstrated strong computer, application, and network troubleshooting skills

Required Knowledge, Skills and Abilities

Critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Learning agility to understand and apply written sentences and paragraphs in work related documents.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one
Knowledge of operating room medical devices, procedures, and workflow desired
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Strong communication and interpersonal skills
Effective communication across technical and clinical audiences
Consistent professionalism when supporting clinicians
Strong communication and documentation skills
Sound judgment in when and how to escalate issues

Supervision/Management Of Others:

Internal and External Contacts/Relationships

DS Internal Staff, DS Customers and Clinicians

Environmental/Safety/Physical Work Conditions

Ensures environmental consciousness and safe practices are exhibited in decisions
Use of computer and telephone equipment and other related office accessories/devices to complete assignments
May work extended hours during peak business cycles and weekend rotations
Limited lifting up to 15 LBS

Shift: Monday-Friday, 8am-5pm (schedule is subject to change as employee progresses in role)

$63,000-$69,400/annually

This role is eligible for participation in our Excellence Incentive Plan (EIP), an annual incentive program that rewards performance against financial and operational goals.

INDJF

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.  

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

Health, Dental, and Vision insurance benefits
401k plan with company match
Paid Time Off
Wellness initiative & Health Assistance Resources
Life Insurance
Short and Long Term Disability Benefits
Health and Dependent Care Flexible Spending Accounts
Commuter Benefits
Parental and Caregiver Leave
Tuition Reimbursement

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Pay: $63,000.00 - $69,400.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement

Work Location: In person

Apply Now

Refine Your Search

technical support engineer jobs in mayfield heights oh

Systems Support Engineer I

Entry Level Systems Engineer/Controls Specialist

Materials Applications Engineer

Regional Electrical Engineer

IT Specialist

Senior Network and Systems Engineer

Application Engineer

Data Engineer

SALES ENGINEER

IT Helpdesk Engineer

Microsoft Modern Work Engineer (Copilot & SharePoint)

Digital Controls Engineer

Azure Infrastructure & Hardware Engineering Specialist (Streetsboro, OH)

Plant Electrical Engineer

IT Manager

Manufacturing Engineer

Project Engineer

Senior Staff Systems Engineer - B2B Communications

Managed Services Engineer

DevOps Architect (Azure & IaC)

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