Top 22 Collection agent Jobs in Mchenry, Il

Senior Collections Representative - Bannockburn, IL
WM —Bannockburn, IL
- $25.75 - $32.00 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
Credit & Collections Specialist
Touchtunes Music Corporation —Schaumburg, IL
- $52,000 - $60,000 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Credit and Collection Analyst
Convergint Technologies LLC —Hoffman Estates, IL
- $23.52 - $32.93 an hour
- Full-time
- No high school diploma
- Research
- Mid-level
- Wellness program
- Paid parental leave
Credit & Collection Analyst
INX International Ink Co. —Schaumburg, IL
- $75,000 - $92,000 a year
- Full-time
- 5 years
- Research
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Accounts Receivable & Collections Manager
Mariani Premier Group —Lake Bluff, IL
- $120,000 - $145,000 a year
- Full-time
- Oracle
- Customer service
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Real Estate Tax Info/ Collections Specialist
Lake County Illinois —Waukegan, IL
- $22.83 an hour
- Full-time
- Background check
- Spanish
- Mid-level
- Opportunities for advancement
- Flexible schedule
AFCO Direct - Portfolio Management Sr. Specialist
Truist Bank —Lake Forest, IL
- $45,760 - $55,000 a year
- Full-time
- Management
- Computer literacy
- English
- AD&D insurance
- Paid holidays
Business Manager-Personal Loans Collections Strategy
Capital One —Riverwoods, IL
- Email
- Computer Science
- Office
- Finance
- Health insurance
10d
Part-Time Doorstep Trash Collection Specialist - Days
Valet Living LLC —Gurnee, IL
- $19 - $20 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
Part-Time Doorstep Trash Collection Specialist - Nights
Valet Living LLC —McHenry, IL
- $19 - $20 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
Part-Time Doorstep Trash Collection Specialist - Weekend Days
Valet Living LLC —Gurnee, IL
- $19 - $20 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply

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Destination Geneva National —Lake Geneva, WI
Process event, membership, and lodging billings; apply cash and credit card payments. Associate degree in Accounting, Business, or related field preferred.
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AR Billing Associate
Preferred Electric —Bloomingdale, IL
Associate’s or Bachelor’s degree in Accounting, Finance, or a related field. Identify customer documentation requests, such as invoice copies, W-9s, waivers,…
From $65,000 a year
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Collections Representative
IQ Ventures —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
From $16 an hour
Quick Apply
7d
Billing & Collections Manager (BOM)
Taylor Springs Health Campus —Gahanna, OH
They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account…
From $30 an hour

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collection agent jobs near mchenry, il

Senior Collections Representative - Bannockburn, IL

WM -
Bannockburn, IL

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Job Details

Full-time
$25.75 - $32.00 an hour

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Research
High school diploma or GED

Full Job Description

I. Job Summary

Researches account activity and resolves past due accounts through extensive contact with with internal and external customers. This position is given more accountability with customer interaction and related resolution as well as with providing guidance and direction to new and less senior Collectors. Collector Sr. will also be expected to support policies, procedures and change initiatives as needed by management. In addition, a Collector Sr. may be required to assign tasks to team members and ensure the timeline is met.

II. Essential Duties and Responsibilities

Initiates telephone and/or email contact with internal & external customers with amounts past due, determining reason and arranging for collection or adjustment to correct errors in accounts.
Negotiates payment plans with customers; follows guidelines for follow-up on payment plans.
Reviews deadlines for collection action events, initiates collection activities.
Receive and resolve escalated collection issues; disputes, makes inquiries, researches, and communicates with internal and external customers.
Performs severance activities after approvals; stop service, cancellation & container removal.
Maintains records of all delinquent accounts by logging collection notes and dispositioning the Dialer with each contact.
Performs write-offs, processes payments and recoveries.
Responds to email and telephone inquiries from customers and interviews customers by phone to investigate escalated complaints.
Prepares, Reviews and handles Collection Reports for Supervision as requested.
Under direction of Supervisor or Manager, may be required to assign tasks to team members and ensure the timeline is met.
Performs advanced duties with more accountability and with minimal direction for action and results associated with improving cash flow and minimizing bad debt write offs.
Evaluates moderately complex customer records and recommends immediate severance activities including stop service, cancellation or write-off.
Works reconciliation of customer records on sensitive accounts by engaging customer and internal WM constituents to work the open issue(s) to resolution.
Evaluates customer credit limits based on payment history, purchase activity and customer credit reports.
Conduct Side-by-side Coaching sessions with peers and new agents.
Audit dispositions, calls, and work performed by peers and new agents.
Responsible for special projects assigned by the Supervisor.

III. Qualifications - Must live and work in the U.S.

A. Required Qualifications

High School Diploma or GED (accredited)
4 years of previous experience in a customer call center or credit and collections role.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this hybrid position is $25.75 - $32.00. This range represents a good faith estimate for this position. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

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Refine Your Search

collection agent jobs in mchenry, il

Senior Collections Representative - Bannockburn, IL

Credit & Collections Specialist

Credit and Collection Analyst

Credit & Collection Analyst

Accounts Receivable & Collections Manager

Real Estate Tax Info/ Collections Specialist

AFCO Direct - Portfolio Management Sr. Specialist

Business Manager-Personal Loans Collections Strategy

Part-Time Doorstep Trash Collection Specialist - Days

Part-Time Doorstep Trash Collection Specialist - Nights

Part-Time Doorstep Trash Collection Specialist - Weekend Days

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