Top 57 Customer service coordinator Jobs in Mchenry, Il

Customer Account Coordinator
Life Spine, Inc. —Huntley, IL
- $23 - $25 an hour
- 8 hour shift
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Coordinator
Mecum Auctions Inc. —Walworth, WI
- From $19 an hour
- Weekends as needed
- Background check
- Customer service
- Research
- Health insurance
- Dental insurance
Quick Apply
11d
Dealer Support Coordinator I
Bath Concepts —Libertyville, IL
- $22 - $23 an hour
- Full-time
- Computer literacy
- Research
- Mid-level
Quick Apply
Customer Data Coordinator
Uline —Kenosha, WI
- Full-time
- Microsoft Word
- Pass drug screening
- Research
- Paid holidays
- Health insurance
10d
Registry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, IL
American Society of Anesthesiologists —Schaumburg, IL
- $29 - $35 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Service Coordinator
Komori America Corp —Rolling Meadows, IL
- $27 - $32 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service Representative & Administrative Coordinator
Sharp Auto Body —Island Lake, IL
- $15 - $25 an hour
- Part-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Flexible schedule
Quick Apply
Service Coordinator
Convergint Technologies LLC —Hoffman Estates, IL
- $23.52 - $32.93 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
1d
Customer Service Coordinator
Appliance Marshall Repair —Cary, IL
- $18 - $24 an hour
- Full-time
- Google Workspace
- Computer literacy
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
14d
Front Desk Coordinator
IVX Health —Algonquin, IL
- $23.00 - $25.50 an hour
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Front Office Coordinator
Lake Zurich Dental Office —Lake Zurich, IL
- $25 - $35 an hour
- Full-time
- Dental office
- Maintenance
- In-person
- Dental insurance
- 401(k)
Quick Apply
1d
Client Success Coordinator
Homelink Corporation —Schaumburg, IL
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Conflict management
- Dental insurance
- Paid time off
Quick Apply
Team Account Coordinator - OEM Team
Siemens —Rolling Meadows, IL
- $44,982 - $77,112 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- 3 years
3d
Customer Resolution Coordinator
Mastery Logistics Systems —Lake Forest, IL
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Health insurance
Client Relationship Coordinator
Vermillion Financial Advisors —Barrington, IL
- $65,000 - $95,000 a year
- Full-time
- Background check
- Marketing
- Mid-level
- Health savings account
- Health insurance
Quick Apply
7d
Part-Time Customer Service and Sales Coordinator—Remote/Local
Mueller Exteriors Group LLC —Lake County, IL
- $18 - $20 an hour
- Part-time
- Background check
- Administrative experience
- Entry level
- Work from home
Quick Apply
2d
Client Services Coordinator
Club Colors —Hoffman Estates, IL
- $22 - $24 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Full-Time Call Center 1st Shift - Idealnet Coordinator (North Barrington, IL - On-Site Training)
IDEALEASE RISK SERVICES INC —Barrington, IL
- $16 - $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Typing
Quick Apply
FT Customer Experience Coordinator
TJ Maxx —McHenry, IL
- $16.00 - $16.50 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Sr. Customer Care Coordinator - OnSite
Overture Promotions —Waukegan, IL
- $21 - $24 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health insurance

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Customer Account Coordinator

Life Spine, Inc.
Huntley, IL

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Customer returns handling
Marketing
Project coordination
High school diploma or GED
Analysis skills
Phone etiquette
Marketing
Order fulfillment
Time management

Full Job Description

Life Spine is focused on providing innovative solutions to address spinal pathology from the occiput to the sacrum. Our comprehensive product portfolio that centers around fusion and minimally invasive surgeries is driven by patient and surgeon needs. We are dedicated to improving the quality of life for patients by increasing procedural efficiency and efficacy through innovative design, uncompromising quality standards and the most technologically advanced manufacturing platforms. We are looking for responsive, customer centric innovators to provide solutions for spinal pathology.

The Customer Account Coordinator will play a key role in the execution of sales, and marketing activities through tactical support and hands-on coordination of internal projects and external resources. The CAC works in a fast-paced, team-oriented environment that works closely with the internal departments in support of field sales efforts. The primary responsibility of this position is to manage the customer product transactions in an accurate and efficient manner while maintaining a high level of communication with external and internal teams, including but not limited to Sales Management, distributor customers, Marketing, Clinical Education and Operations.

Serve as the primary internal contact for Sales Management, distributors, and hospital staff within assigned geographic territory.
Create and maintain customer accounts via phone support and data order entry of all phone, fax and email orders.
Process sales orders for prompt, accurate and timely billing.
Work the internal and external sales teams who inquire about products and billing related questions, including purchase order issues and/or pricing discrepancies.
Ensure accuracy of customer fulfillment goals by communicating with field sales about any questions or discrepancies.
Coordinate movement of inventory in the field when requested and approved.
Provide reports of Field Sales and distributor consignment inventory as requested.
Support and enhance a closed-loop Product Experience Report process.
Investigate customer complaints involving such matters as damaged items and delay in shipment, and take necessary actions resulting in customer satisfaction.
Issue and follow up on RMA requests to ensure product is returned in a timely manner. Including but not limited to expiring/expired inventory, excess inventory, obsolete inventory and complaints.
Gather preliminary data and assist in making decisions concerning critical situations dealing with customer orders, product availability, shipping errors, and returned goods.
Works with Sales, Marketing, Clinical, Accounting, Regulatory, Engineering and Operations to manage field inventory.
Assist Clinical Education and Marketing with training labs on an as needed basis.
Develop basic product knowledge for all Life Spine products.
Additional duties as assigned.

Physical Demands: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to sit for long periods of time.

Qualifications: Four-year degree in Business, Marketing, Communications, Kinesiology or related field preferred, a high school diploma or equivalent required. Minimum of one year of experience in the customer support, marketing and/or sales disciplines. Experience in medical devices or medical products highly preferred with business related experience, and/or order processing skills.

Well-developed customer care focus, understanding the importance of customer satisfaction and patient safety.
Multi-task oriented, team player and able to prioritize tasks.
Excellent, professional written and oral communication skills.
Outstanding interpersonal communications skills, particularly proficient telephone etiquette.
Self-motivated with a strong sense of ownership in areas of responsibility.
Well-organized with good analytical and time management skills.
Able to react to situations with a “Sense of Urgency”.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Shift:

8 hour shift

Work Location: In person

Quick Apply

Refine Your Search

customer service coordinator jobs in mchenry, il

Customer Account Coordinator

Customer Experience Coordinator

Dealer Support Coordinator I

Customer Data Coordinator

Registry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, IL

Service Coordinator

Customer Service Representative & Administrative Coordinator

Service Coordinator

Customer Service Coordinator

Front Desk Coordinator

Front Office Coordinator

Client Success Coordinator

Team Account Coordinator - OEM Team

Customer Resolution Coordinator

Client Relationship Coordinator

Part-Time Customer Service and Sales Coordinator—Remote/Local

Client Services Coordinator

Full-Time Call Center 1st Shift - Idealnet Coordinator (North Barrington, IL - On-Site Training)

FT Customer Experience Coordinator

Sr. Customer Care Coordinator - OnSite

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