Top 120 Automotive service advisor Jobs in Mchenry Il

Automotive Service Advisor
Al Piemonte Chevrolet —East Dundee, IL
- $50,000 - $100,000 a year
- 8 hour shift
- Driver's License
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Service Manager
Auto Tech Centers —McHenry, IL
- $82,775 - $102,850 a year
- Full-time
- 5 years
- Driver's License
- In-person
- Paid training
- Paid holidays
Quick Apply
AUTOMOTIVE SERVICE ADVISOR
Advantage Auto Group —Fox Lake, IL
- Full-time
- Dealership
- Entry level
- Paid training
- Health insurance
Quick Apply
Automotive Service Advisor
Ray Auto Group —Fox Lake, IL
- Full-time
- Dealership
- 1 year
- Entry level
Quick Apply
Auto Service Advisor
Kunes Auto Group —Woodstock, IL
- $90,000 a year
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
3d
Automotive Service Advisor
Fox Valley Volkswagen Crystal Lake —Crystal Lake, IL
- $50,000 - $80,000 a year
- Full-time
- Bilingual
- Background check
- Dealership
- Health insurance
- Dental insurance
Quick Apply
8d
Automotive Service Advisor
Murgado Automotive Group —Barrington, IL
- $85,000 - $130,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Paid time off
Quick Apply
1d
Service Advisor
Toyota of Fox Lake —Fox Lake, IL
- $70,000 - $100,000 a year
- Full-time
- Background check
- Spanish
- Clean driving record
- Paid training
- Health insurance
Quick Apply
Service Advisor
GPM Truck Center, Inc. —Crystal Lake, IL
- Weekends as needed
- Dealership
- Mid-level
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
19h
Domestic Service Advisor
Gary Lang Automobile Group —McHenry, IL
- Full-time
- Dealership
- Mid-level
- Driver's License
Quick Apply
Automotive Service Advisor - Mercedes-Benz
Murgado Automotive Group —Barrington, IL
- $80,000 - $160,000 a year
- Full-time
- Dealership
- Mid-level
- Computer skills
- Health insurance
- Opportunities for advancement
Quick Apply
Service Advisor
Bull Valley Ford, Inc —Woodstock, IL
- Full-time
- Dealership
- Computer literacy
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Automotive Service Advisor
City Chevrolet of Grayslake —Grayslake, IL
- $50,000 - $100,000 a year
- Full-time
- Background check
- Dealership
- Mid-level
- Paid training
- 401(k)
Quick Apply
Automtive Service Advisor
Marquardt of Barrington GMC —Barrington, IL
- $80,000 - $120,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Service Advisor
Woody Buick GMC of Gurnee —Gurnee, IL
- $60,000 - $120,000 a year
- Full-time
- Dealership
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Experienced Honda Automotive Service Advisor
Murgado Automotive Group —Barrington, IL
- $80,000 - $120,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Service Advisor - Fox Lake Location
Advantage Of Naperville Inc —Fox Lake, IL
- Full-time
- Dealership
- Mid-level
- Communication skills
Automotive Assistant & Service Managers
Mavis Tire Supply —McHenry, IL
- $40,000 - $65,000 a year
- Online Application
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
15h
Service Advisor
Meineke - 4672-01 —Cary, IL
- $70,000 - $120,000 a year
- Full-time
- Background check
- Clean driving record
- Sales
- Health insurance
- Paid time off
Quick Apply
Service Advisor
Wickstrom Ford —Barrington, IL
- $50,000 - $120,000 a year
- Full-time
- Dealership
- Computer literacy
- High school diploma or GED
- 401(k)
Quick Apply

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automotive service advisor jobs near mchenry il

Automotive Service Advisor

Al Piemonte Chevrolet
East Dundee, IL

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Job Details

Full-time
$50,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Report writing
Driver's License
Driving
Problem-solving
Appointment scheduling
Marketing
Standard operating procedures drafting

Full Job Description

Job Title: Service Advisor

Summary

Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

Essential Duties

Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes “promised time.” Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up-to-date.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Two to four years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Certificates, Licenses, Registrations

Manufacturer Training
Valid Driver's License

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay: $50,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Work Days:

Weekend availability

License/Certification:

Driver's License (Preferred)

Work Location: In person

Quick Apply

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automotive service advisor jobs in mchenry il

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