Top 4309 Customer experience manager Jobs in Mckinney, Tx

Office Supervisor
JTH Tax LLC —Anna, TX
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
11d
Account Manager
Site Landscape Development, LLC —Lewisville, TX
- $65,000 - $80,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Processing Manager
MSI Credit Solutions —Dallas, TX
- $60,000 a year
- Weekends as needed
- Background check
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Collections Manager
Arra Finance —Carrollton, TX
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health savings account
- AD&D insurance
Quick Apply
General Manager - Cotton On Stonebriar Mega
Cotton On —Frisco, TX
- Weekends as needed
- Merchandising
- Mid-level
- 3 years
- Store discount
- Health insurance
Quick Apply
Retail Store Manager
Murphy USA —McKinney, TX
- $44,919 - $56,149 a year
- Urgently hiring
- Background check
- 18 years or older
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager, West Grove
Sephora —McKinney, TX
- $66,200 - $81,050 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Supervising experience
- Health savings account
- Disability insurance
6d
Client Experience Manager
SAGE INTEGRATION HOLDING S LLC —McKinney, TX
- $85,000 - $100,000 a year
- Full-time
- Clean driving record
- Construction site
- 5 years
- Paid holidays
- Health insurance
Quick Apply
4d
Supervisor, Beckett Customer Care
Collectors —Plano, TX
- $67,535 - $79,453 a year
- Email
- Hybrid work
- 5 years
- Mid-level
- Office
- Commuter assistance
- Paid holidays
General Manager
Coach —Allen, TX
- $62,000 - $94,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Commuter assistance
- Paid parental leave
11d
Store Manager
Coach —Frisco, TX
- $62,000 - $94,000 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave
10d
Customer Onboarding Manager
Tipalti —Plano, TX
- $88,000 - $121,000 a year
- Email
- Mid-level
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Patient Account Manager (Remote)
Conifer Physician Services —Frisco, TX
- $72,509 - $108,763 a year
- Full-time
- Remote
- Microsoft Excel
- CPA
- Writing skills
- Health savings account
- AD&D insurance
Customer Success Manager
Enseo, LLC —Plano, TX
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- 3 years
- US work authorization
Quick Apply
Customer Experience Manager Full-Time
Michaels Stores —Allen, TX
- Weekends as needed
- Mid-level
- Retail management
- Health insurance
- Dental insurance
Manager, Benefit Operations Testing & QA
SmithRx —Plano, TX
- Overtime
- Remote
- Bachelor's degree
- Continuous improvement
- Mentoring
- Commuter assistance
- Paid parental leave
Quick Apply
Assistant Store Leader
Kroger —McKinney, TX
- Full-time
- Merchandising
- Sanitation
- Mid-level
- Paid holidays
- Health insurance
Customer Success Manager (Money)
Intuit —Frisco, TX
- $126,000 - $191,000 a year
- Mid-level
- 3 years
- Presentation skills
(USA) Member Team Lead
Sam's Club —McKinney, TX
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
10d
Customer Success Manager
Nevoya —Frisco, TX
- Full-time
- Hybrid work
- Dedicated
- Restaurant management
- Mid-level
10d

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customer experience manager jobs near mckinney, tx

Office Supervisor

JTH Tax LLC -
Anna, TX

Apply Now

Job Details

Seasonal
11 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Title: Office Supervisor

Department/Business Unit: Managed Operations

Reports to: Regional Leadership

Status: Seasonal

FLSA Status: Non-Exempt

Job Summary

The Office Supervisor is responsible for overseeing the daily operations of a single Liberty Tax office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service. The Office Supervisor acts as a key liaison between the tax office and Regional Leadership.

Responsibilities/Duties

Office Management:

Manage day-to-day operations of the office, ensuring effective workflow and a professional environment.
Oversee staffing, scheduling, and supervision of office employees, including Tax Preparers and administrative personnel.
Monitor and report office performance metrics, addressing any operational issues.

Customer Service:

Ensure delivery of exceptional client service throughout the tax season.
Serve as the main point of contact for client concerns, resolving issues quickly and professionally.
Maintain a clean, welcoming office environment that promotes a positive customer experience.

Compliance and Accuracy:

Ensure adherence to all company policies and procedures.
Maintain compliance with federal, state, and local regulations applicable to tax operations.
Monitor return preparation accuracy and assist staff with technical or compliance-related questions.

Staff Leadership and Development:

Lead recruitment and onboarding of seasonal staff.
Provide training, coaching, and performance feedback to all office employees.
Foster a collaborative, high-performing team culture.

Marketing and Community Engagement:

Execute local marketing strategies to promote office visibility and drive business growth.
Participate in outreach initiatives to attract new clients and build brand awareness.

Documentation and Reporting:

Ensure completion and submission of daily operational reports.
Maintain organized and accurate documentation for client files, employee schedules, and performance metrics.

Qualifications

Strong leadership and organizational skills.
Ability to multitask and prioritize in a fast-paced environment.
Excellent verbal and written communication abilities.
Customer-focused mindset with strong interpersonal skills.
Experience using Microsoft Office Suite and tax preparation software.
Ability to work independently and manage staff performance effectively.
Must have PTIN or be eligible to receive
Minimum 3 years of previous tax preparation experience is preferred

Education and Experience

High school diploma or equivalent required; associate's degree or higher preferred.
Minimum of 1-2 years of office management or supervisory experience.
Prior tax preparation or financial services experience is a plus.

Physical Requirements

Position requires working at a desk or in an office environment for extended periods. May require occasional lifting of supplies up to 25 pounds. Position may also require standing and walking for short periods. Must be able to work evenings and weekends during peak season.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. While performing the duties of this job, the employee may be exposed to adverse weather conditions for small periods of time.

Employee Acknowledgement

This job description is not intended to be an exhaustive list of responsibilities, skills, duties, or requirements. Liberty Tax Service reserves the right to revise the functions of the job or to require that additional or different tasks be performed when business needs change.

Liberty Tax Service is an equal opportunity employer.

Apply Now

Refine Your Search

customer experience manager jobs in mckinney, tx

Office Supervisor

Account Manager

Processing Manager

Collections Manager

General Manager - Cotton On Stonebriar Mega

Retail Store Manager

Assistant Store Manager, West Grove

Client Experience Manager

Supervisor, Beckett Customer Care

General Manager

Store Manager

Customer Onboarding Manager

Patient Account Manager (Remote)

Customer Success Manager

Customer Experience Manager Full-Time

Manager, Benefit Operations Testing & QA

Assistant Store Leader

Customer Success Manager (Money)

(USA) Member Team Lead

Customer Success Manager

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