Top 792 Account specialist Jobs in Mechanicsville Va

Customer Service Specialist
City of Richmond, VA —Richmond, VA
- $25.09 - $29.13 an hour
- Full-time
- Bilingual
- Basic math
- Research
- Tuition reimbursement
- Referral program
12d
Account Development Specialist
Reyes Beverage Group —Richmond, VA
- $60,000 - $85,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
3d
Customer Success Account Manager - Signature - Richmond, VA
UPS —Richmond, VA
- $61,620 - $107,880 a year
- Full-time
- Mid-level
- US work authorization
- Organizational skills
- Health savings account
- AD&D insurance
Key Account Support Specialist
Advantage Solutions —Richmond, VA
- Full-time
- Senior level
Salon Outside Sales Representative
06461 - BSGE FULL SERVICE CENTRAL —Richmond, VA
- Weekends as needed
- Oracle
- Microsoft Outlook
- Writing skills
Business Development Executive
CodeBlue Technology —Mechanicsville, VA
- $110,000 - $150,000 a year
- Full-time
- Background check
- Marketing
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
CLS Branch Manager | Glen Allen
The Davey Tree Expert Company —Glen Allen, VA
- $85,000 - $95,000 a year
- Full-time
- Mid-level
- Driver's License
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
Territory Sales Manager
M-L Utilities —Richmond, VA
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Driver's License
- Driving
- Health insurance
- 401(k)
Quick Apply
4d
Branch Manager - Plumbing/HVAC
Thos. Somerville Co. —Richmond, VA
- $85,000 - $90,000 a year
- Urgently hiring
- Background check
- Management
- Sales
- Paid holidays
- Health insurance
Quick Apply
Outside Sales Representative
Viacore Solutions LLC —Richmond, VA
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Driver's License
- Mileage reimbursement
- Paid holidays
Quick Apply
10d
Customer Service Representative (Partner Manager)
ICI Foods —Glen Allen, VA
- From $50,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
2d
Sales Manager in Training
Home Genius Exteriors —Midlothian, VA
- $100,000 - $300,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Account Manager - Richmond VA
Elysium Tile Florida Inc —Richmond, VA
- $60,000 - $100,000 a year
- Full-time
- Clean driving record
- Heavy lifting
- Sales
- Paid holidays
- Health insurance
Quick Apply
Installer Service Specialist
O'Reilly Automotive Stores —Richmond, VA
- $12.77 - $18.40 an hour
- ASE Certification
- Mid-level
- Team management
- Employee stock purchase plan
- Health insurance
Quick Apply
5d
Sales Manager in Training
Home Genius Exteriors —Montrose, VA
- $100,000 - $300,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Financial Consultant: Retirement Benefits Group
Equitable Advisors —Richmond, VA
- $36,500 - $125,000 a year
- Full-time
- Sales
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Quick Apply
Regional Sales Manager-Mid-Atlantic US Region
Fischer Connectors Inc —Virginia
- $130,000 - $140,000 a year
- Full-time
- Remote
- Background check
- 5 years
- Product management
Quick Apply
12d
Associate Delivery Manager
RDSolutions —Glen Allen, VA
- $18 - $22 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
13d
Equipment Rental Salesman
Select Equipment LLC —Richmond, VA
- $45,000 - $165,000 a year
- Full-time
- Business development
- Organizational skills
- In-person
- 401(k)
- 401(k) matching
Quick Apply
Territory Field Lead
TROC —Richmond, VA
- $50,000 - $58,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
10d

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Customer Service Specialist

City of Richmond, VA -
Richmond, VA

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Job Details

Full-time
$25.09 - $29.13 an hour
12 days ago

Benefits

Tuition reimbursement
Referral program

Qualifications

Financial data reconciliation
High school diploma or GED

Full Job Description

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

This employee class provides front-line customer service, citizen assistance, and revenue processing. Extensive data entry and account reconciliation. Strong ability to handle escalated inquiries, respectively, as well as conduct research, and adjustments for all manner of account queries. May serve as a lead worker. Ability to address customer complaints, billing queries and processes changes to accounts. Work will include entering data into an assigned system; researching and correcting account errors, and system defects; assisting with training of employees; creating bills; processing account adjustments; calculating and processing refunds; responding to phone calls, emails, and in-person inquiries; reconciling funds received; transmitting and posting electronic files; operating machines, and remittance processors; and performing basic clerical functions such as filing, utilizing computers, printers, issuing correspondence, mail sorting, etc.

Supervision Exercised/Received:

Exercised: This classification typically does not supervise other employees, but may assist the supervisor with supervision duties, and/or act as a lead worker.
Received: This classification typically reports to a supervisor or manager.
Note: Other reporting relationships may apply.

Duties include but are not limited to

Provides customer service account support activities such as investigating and researching account information and history; processing and adjusting customer accounts; performing billing and account reconciliation; clearing billing exceptions and correcting billing errors; following up on service orders; and processing refunds.
Provides routine and advanced-level customer service, handling basic and escalated inquiries. Assists customers, departments, and employees by providing information, handling requests, and researching and responding to inquiries over the telephone, email, and in-person.
Performs data entry. Prepares reports, spreadsheets, and other documentation.
Performs other clerical and administrative duties, as required.

Qualifications, Special Certifications and Licenses

Knowledge (some combination of the following):

Proficient communication skills, ability to create correspondence internally and externally
Ability to adhere to deadlines
Adhere to customer service policies and procedures
Experience with Municipal governments
City of Richmond Assessors File
Familiarity using accounting and standard office equipment and programs
Understand and implement principles, methods, and practices of accounting
Ability to analyze and interpret fiscal and accounting data and to prepare appropriate statements and reports

Skills (some combination of the following):

EnerGov
Proficient in accounting practices
Proficiency with Accounts Receivable
Proficiency with Accounts Payable
Proficiency at Microsoft Office Suite
Proficient in Data entry and reconciliation
Diplomacy
Problem-solving
Account management
Strong Oral and written communication skills
Interpersonal communication
Basic mathematics
Customer service
Researching
Interacting with potentially irate or irrational customers

Abilities (some combination of the following):

Multi-task
Listen attentively
Analyze information
Work with diverse populations
Work in a fast-paced environment
Analyze data to resolve customer issues or concerns

LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS:

Bilingual preferred

MINIMUM TRAINING AND EXPERIENCE:

High School Diploma or GED
Four years of customer service and payment processing, reconciliation and adjustment experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. While performing the essential duties of this job, the employee is regularly required to talk, see, hear, finger (pick, pinch, type, or otherwise work primarily with fingers), and use substantial repetitive motions of the wrists, hands and fingers. The employee is occasionally required to stoop, kneel, crouch, walk and reach extending hands and arms in any direction. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

Internal use: HR Generalist to review.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at [email protected].

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

Apply Now

Refine Your Search

account specialist jobs in mechanicsville va

Customer Service Specialist

Account Development Specialist

Customer Success Account Manager - Signature - Richmond, VA

Key Account Support Specialist

Salon Outside Sales Representative

Business Development Executive

CLS Branch Manager | Glen Allen

Territory Sales Manager

Branch Manager - Plumbing/HVAC

Outside Sales Representative

Customer Service Representative (Partner Manager)

Sales Manager in Training

Outside Sales Account Manager - Richmond VA

Installer Service Specialist

Sales Manager in Training

Financial Consultant: Retirement Benefits Group

Regional Sales Manager-Mid-Atlantic US Region

Associate Delivery Manager

Equipment Rental Salesman

Territory Field Lead

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