Are you a Medical Assistant who loves serving patients, working hand in hand with a close knit team? Our Occupational Health Medical Assistant position includes
Summary: The Injured Worker Services Medical Assistant supports the Occupational
Health Services team to meet the goals of timely patient access, efficient patient flow, and
effective follow up creating a superior experience for both the patient and the employer.
The Injured Worker Services Medical Assistant directly supports the provider through a
range of tasks and responsibilities including clerical and direct patient care tasks.
Essential Duties and Responsibilities:
● Occupational Health Services
1. Preps charts for provider review prior to patient appointments and ensures
completeness of the charts including tracking results for diagnostic exams
2. Checks in patients following department procedures
3. Prepares, organizes, and files correspondence from outside clinics or
companies.
4. Rooms patients, as needed, including escorts patients to exam room, and
communicates with patients clearly and respectfully
5. Gathers and enters patient complaint, patient current health status, and patient
work status
6. Measures and records patient vitals as needed
7. Assists provider in all aspects of patient care
8. Prepares exam rooms for new patients
9. Schedules and re-schedules appointments for Occupational Health / Workers
Compensation patients, as needed.
10. Manages provider schedules consistently and frequently reviewing and
adjusting the provider schedule days in advance to optimize patient flow and
provider productivity
11. Answers patient, employer, insurance questions pertaining to patient care,
treatment plans, requests for new attending physicians, and/or claims
12. Checks patients out following department procedures
13. Completes patient communication and patient calls as directed by provider
14. Develops and maintains relationships with local business / employers to stay
current with changing needs.
15. Faxes and scans documents
16. Enters summaries from outside medical notes received for provider review, as
needed
17. Serves as liaison between the Occupational Health team and the urgent care
staff
18. Keeps work area and front desk/waiting room area clean and tidy
● Report to work as scheduled, on time, and dressed appropriately;
● Work with all clinic staff to promote teamwork and help ensure a productive
and positive work environment;
● Other duties as reasonably requested
Other Duties / Responsibilities
● Drug Screen / BAT Specimen Collector
1. Collection of observed and non-observed drug screens including urine
specimen, hair specimen, and alcohol testing
2. Operate and troubleshoot Origin devices
3. Operate and troubleshoot breath alcohol testing devices
4. Maintain daily logs of activities performed including all collections and travel
information
5. Enter data regarding collections into computer system
6. After hours (night and weekend) collections may be required
7. Ensuring all paperwork regarding and pertaining to collections performed are
completed properly by the collector and the donor at the time of the collection
8. Responsible for maintaining the cleanliness of the facilities utilized
9. Responsible for turning in all receipts, paperwork, and samples to the proper
designated areas
10. Responsible for immediately reporting any incidences that would hinder the
ability to successfully complete a collection
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Qualifications:
● Commitment to Valley Immediate Care’s mission to be a leader in providing
timely access to convenient, high quality cost effective health care.
● Commitment to reflect Valley Immediate Care’s values of honesty, integrity and
professionalism in all instances and aspects of work and any time representing the
organization
● Commitment to maintain confidentiality
Education:
● High School Diploma or equivalent required
● Associates Degree preferred
● Ability to successfully complete Department of Transportation (DOT) and Breath
Alcohol Technician (BAT) certification preferred
Experience:
● Experience in occupational health preferred
● Experience in Medical Assisting and phlebotomy preferred
● Experience in medical billing preferred
● Experience with and knowledge of EMR preferred
● Experience as drug screen / BAT specimen collector preferred
Knowledge:
● Basic knowledge of anatomy, physiology, medical terminology and pharmacology
● Knowledge of vitals and medical documentation preferred
● Basic knowledge of medical billing
● Basic knowledge of occupational health / workers compensation programs
● Basic knowledge of substance abuse test sample collection
Skills and Abilities:
● Excellent customer service skills
● Excellent data entry and organization skills
● Ability to multitask paying attention to detail and patient needs
● Demonstrated ability to work independently and efficiently to accomplish
required tasks and duties with minimal supervision
● Ability to work at a rapid pace, being involved in several duties at one time
Language Skills:
● Excellent verbal and written communication skills
● Ability to communicate effectively with team members
● Ability to read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals
● Ability to professionally document in the patient chart
● Bilingual Spanish/English preferred
● Ability to write routine correspondence
● Ability to communicate professionally and effectively to patients, providers,
business associates, and other medical offices specifically demonstrating
professional phone etiquette
Reasoning Ability:
● Ability to resolve practical problems
● Ability to interpret a variety of instructions furnished in written, oral, diagram and
schedule form
● Ability to give and follow written and verbal instructions in a safe and appropriate
manner
Mathematical Skills:
● Knowledge of basic mathematical computations and equations, and the ability to
add, subtract, multiply, divide and calculate figures
● Knowledge of basic measurement systems, and ability to convert units of measure
Computer Skills:
● Proficient in operation and use of PC
● Proficient in all Microsoft office products and web-based applications
● Proficient in EMR
Physical Demands:
● Regularly required to talk or hear at normal levels
● Regularly required to stand, walk, sit, use hands to handle or feel, reach with arms
and hands
● Frequently required to stoop, kneel, crouch, or crawl
● Regularly requires lifting, bending, reaching, pushing, carrying
● Regularly requires lift and/or move up to 25 pounds
● Vision corrected to normal range and occasionally requires close vision and
ability to adjust focus
Working Environment:
● Comfortable, indoor clinic and office environments. May require evening work.
● Noise level is usually moderate
● Frequent travel required between clinic sites. Requires work at both Grants Pass
clinic and Medford clinic.
● Tasks create exposure to hazardous conditions including potential exposure to
infectious diseases and potential close contact with individuals who are ill;
potential exposure to blood borne pathogens such as blood, bodily fluids, and/or
tissue; potential exposure to hazardous chemicals; potential exposure to physical
violence
● Machines, equipment, tools, supplies used: computer, fax, copier, calculator,
multi-phone system, scanner, Escreen device, BAT device
● Duties can be expected to be performed concurrently. Must be able to work under
conditions of constant interruption and be able to concentrate and stay on task.
● Patient Health Information Portability and Accountability Act (HIPAA) access
requirements include: treatment, payment and operations.
We have opportunities for growth and diversification! Want to add more skills, we offer pathways to be a Certified Medical Assistant and also for attainment of an Oregon Limited Permit X-Ray licensing to those who qualify!
This position requires work in both Grants Pass and Medford.
Check out this video https://youtu.be/OE2UsQrv62I
This position requires
- High school diploma or equivalent
- Previous healthcare experience
- Previous Medical Assistant experience , or completion of a Medical Assistant training program
- We offer excellent growth and development opportunities, competitive wages and benefits, and great supportive teams.
Rate:19.00 - 24.00 DOE
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Life insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Medical Assistant: 1 year (Preferred)
Work Location: In person
